I’ve always defended AOL as a great service — could care less if using it makes me look old. But this new interface is an abomination, and prompting me to finally consider switching to another service. The horror, the horror.

I cannot stand the new fonts. They are difficult for me to read and large is too large and medium is unacceptable. I was quite happy with the original font and boldness of the letters and numbers!!

after 35 years of using AOL i have seen the site geting only much more complicated and unfriendly to use. Not to speak about the address book , it's a disaster, and there are plenty of spam mail l dont in it. BRAVO continue your sabotage job !

Please! Please!... BOLD FACE THE NEW MAIL LIST. It is close to impossible for us "Older folks" to see!

It is close to impossible to read new mail. Before I could easily read the list, but now it is so light that no matter what I do with changing the theme design, it will not darken the list text. WHY.. WHY did you make this change!! If it was to convince people to purchase some sort of better version.. what makes anyone believe some PAID version would be any better??

After AOL Mail just changed its appearance rather dramatically, I can no longer access the full color chart in the signature option where one programs one's signature. The color chart is partially obstructed by another section of the display. To be able to see the right side of the color chart, I have to use the right arrow to scroll over, but doing so does not allow me to simultaneously highlight the very text whose color I am trying to change. I also tried selecting the color that I wanted, and I hoped that once I started typing afterwards, the words would display in that color, but they do not do so. So there seems to be no way to access the colors on the right side of the color chart and have them display anywhere in one's signature. Any color that is obstructed in the chart merely displays as black in the signature.

much harder to read. can not restore message if deleted easily liked version with white background and lines between messages

I don’t want to have to double click to do everything. Please take us back to the previous version. This one is terrible. I have a Gmail account and am seriously considering switching over to it if I have to use this version of AOL from now on.

My contacts list on AOL email was today (Aug 4 2026) made nearly unusable. Whatever AOL did, undue it please. I can't figure out if the many hundreds of contacts are in alpha order by first name, by last name, or what (actually it is a mixed up version of the two). AOL eliminated the ordering choice, and left me with something unworkable. I have a business address and a business which depends on this and a personal address, which is used for alumni purposes and neighborhood purposes. How do I get back to the contacts list format that existed until yesterday.

If you are going to keep changing AOL, (when it does not need changing) then please bring back the 'email seen/read' function, that there used to be.

If you are going to keep changing AOL, (when it does not need changing) then please bring back the 'email seen/read' function, that there used to be.

Stop trying to change appearances. Could you please leave my email alone.

Please bring back the old aol mail format. The new one is more complicated and serves no good purpose.

Bring the old email version back!!!! When I select multiple emails and delete them, it doesn't go back to the last email I viewed. This is very frustrating, I believe it's called focus loss and it stinks. I have to scroll to find my place again and it's time consuming and NOT NECESSARY. You can fix this

BRING BACK OLD BASIC AOL MAIL. STOP CREATING SUPPOSED ENHANCEMENT AND FORCING THEM ON USERS.

Whatever they just did to aol mail, they have ruined it even more, I am having so many issues and problems over the past few days, I am really getting ****** off now. I don't want to start using a new email account, actually, I can't so I need them to stop messing this up and fix what is now broken again

I can't copy and paste a document (keeping the document format) into the body of the email. Please bring that functionality back.

tout d'abord, ,je parle français sinon je voudrais retrouver la version basic car celle ci est très mauvaise des mails dans mes messages reçus passent dans la corbeille sans que je le demande de plus il est long et pas explicite j'en suis mécontente impossible de travailler
avec cette version

I AM SICK OF AOL CHANGING THE FORMAT WITHOUT ME ASKING!

You have screwed something up with the new update. I can no longer change the font, font size, and color of our business signature. Now it's all screwed up and looks horrible. Why do you guys have to change things that are WORKING and make them non-functional? Just leave things alone!