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keep getting spam from "blocked" senders

I keep getting SPAM in my folder from @kellykat.com. I've blocked these emails multiple time, but still they come. I'm getting more and more SPAM in my inbox, which I move to SPAM. You always ask if I want to "unsubscribe." I never subscribed to these domains. They are just trying to get AOL to give them legitimate email addresses. Wise up!

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VICKI GIBBS shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi. We're sorry to hear you're receiving spam emails! We have some solutions for you, please refer to this article to learn how to best manage unwanted emails:  https://help.aol.com/articles/aol-mail-spam-and-privacy  We also added additional security features for AOL Mail: https://help.aol.com/articles/additional-security-features-in-aol-mail  Moreover, the block feature is best used for people, not spam, since spammers can use spoofed accounts. This means, what you see and add to your blocked list might not be the actual sender address. If you need assistance, you can reach out to us at https://help.aol.com/contact/     

Thank you!  

AOL Mail team

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  • Thomas Dean commented  ·   ·  Report

    I run a flatpack building business and now I'm getting legitimate requests for work sent to my spam folder. Can't we just turn the thing off? Sick of this

  • SUSRACH HM commented  ·   ·  Report

    65 spam emails today No other email service does this. Every day more and more spam. AOL, you really are pathetic,

  • spowell420 commented  ·   ·  Report

    I get 20-25 spam add emails per day from AOL. Blocking doesn't work, Filters don't work, all by design. ReportFraud.ftc.gov has been contacted about this, also a report has been filed at Internet Crime Complaint Center.

  • Michael McKenzie commented  ·   ·  Report

    STOP THE SPAM< SCAMS AND JUNK MAIL or I will no longer use your service

  • Judith Rock commented  ·   ·  Report

    85 EMAILS IN MY SPAM FOLDER THIS MORNING. THIS IS NOT UNUSUAL. WHEN ARE YOU GOING TO DO SOMETHING ABOUT THIS?

  • jaegla commented  ·   ·  Report

    It's impossible to use this email service now without this feature. I'm going to have to transfer everything over to a new provider just to be able to manage my emails.

  • STEPHAN WALLOCHA commented  ·   ·  Report

    Every day I receive masses of spam mails. Why doesn't AOL stop this???

  • Tyler LC commented  ·   ·  Report

    Spam belongs in spam folder, not in my G_D D_M inbox! Fix the filter once and for all!

  • SUSRACH HM commented  ·   ·  Report

    Overwhelming spam and blocking feature not working once again.

  • ceciliasi commented  ·   ·  Report

    Please do something about the number of spam e-mails that are sent daily. Some with quite vulgar content. It is annoying and downright disgusting to get over 30 spam e-mails daily. Your customers would appreciate any effort made on your part with this problem

  • AM G commented  ·   ·  Report

    Better controls to block filthy spam email

  • Daryl Cooke commented  ·   ·  Report

    How or why did you break or disable the spam filters? Your other email service (Yahoo) still has functioning spam filters (for the moment) so I don't understand how the most obvious spam and phishing emails are being delivered straight to my inbox for the past 2 to 3 months. Reporting them, sending to spam, and adding filters is doing absolutely nothing. Many email services figured this out years ago, including AOL, until lately. Fix your broken Spam filters.

  • ANDREW MILNE commented  ·   ·  Report

    AOL always put emails from Which? magazine (info@mail.which.co.uk) into my Spam folder, I have specified literally hundreds of times that they are 'Not Spam', but it has no effect.'

  • Deborah ENGLESON commented  ·   ·  Report

    Why when I tell email something isn't SPAM and list the address in the safe senders does it STILL KICK IT BACK TO SPAM????????? Even when I say it's not SPAM, a forward bounces back. There doesn't seem to be any way to change the status of an email so that it comes through in NEW MAIL.
    I pay for the Washington post and am sick of trying anything and everything to get my daily articles. I'm stuck with AOL because many years ago Verizon sold off its email to AOL. Anyone with a verizon.net address has to go through AOL first. I do NOT want to change to gmail. There has to be a fix for this.

  • MICHAEL COOK commented  ·   ·  Report

    EVERYONE who HATES AOL SPAM ... Please refrain from clicking on the obnoxious spammers who have invaded the sancitity and supposed privacy of our email streams. Sooner or later, they will stop buying add space on our private email sites if they DO NOT RECEIVE ANY RESPONSES

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