Stop screwing up working versions just for the sake of change
You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.
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HMa Mayhe
commented
I have AOL since 2002 it works fine normally! Why change, if not to justify the work of a few dummies. This version puts everyone in misery. The interface is "flashy" without any visibility. Stop wanting to change just to change without need!!
So if this continues, I will replace my mailbox!! By a much more sober !! -
HMa Mayhe
commented
Nouvelle version totalement nulle ! Remettez l'ancienne version en place et surtout laissez nous le choix !!!
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CANDICE COMBS
commented
I agree. I want the classic back. Why would you change something that works? If I can't have the classic, I will change providers. This is unmanageable. A terrible format!
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Kimba
commented
AOL, you've disappointed your innumerable, decades upon decades worth of LOYAL users & customers. This "FORCED" change you did to us, which while you may think it more modern is actually a "LOSS" of functions, a LOSS of abilities, FORCED preferences on your users & customers rather than their/our preferences, it looks terrible, not everyone wants email with colors and a great deal of things everywhere that they don't want, need or have use for, which is one of the MANY things that made AOL the best Email Service Provider through all these many decades - we wanted something clean, easy on the eyes, no extra bells and whistles, JUST EMAIL that we had control of, that was clean, crisp and did what we wanted it to.
You have FORCED my inbox into groups by days and given NO option to stop grouping, even though the ONLY "group type" option there is to to group conversations, which I'm having none of, nor will I EVER. I CANNOT read my email this way (that's literal). It's a huge distraction, frustration (and that list goes on and on) to me. I literally cannot read my email because I cannot look at that view comfortably.
You REMOVED the flags! Simple flags, within your new mail or any other folder, unlike these ridiculous stars that then move them to a separate folder of "starred?" Ridiculous. I don't need a folder of starred email, I need ONE inbox, with flag options to remind me that it's an important item to re-read or respond and/or follow-up on.
You REMOVED that attachment icon, which I used ALL THE TIME, every day!
You REMOVED the search email function, which I used multiple times per day.
You REMOVED the ability to change where the icons are located at the top of your folders, again forcing your preferences on your users and customers, not putting our preferences first, as they should be, it's our email, we should be able to customize it to our preference.
What in the world is with discussions, notes and all other "junk" that any loyal and long-term AOL user or customer will likely never use, because if they wanted those distractions or extras they would have switched to a different email provider many, many years ago. You literally are calling it AOL, when it's literally, and obviously a Yahoo version and I don't know anyone other than Yahoo folk, if there's more than a handful out there, that like or would ever go near Yahoo, even decades ago and absolutely not over this past decade.
You took away functionality, you replaced it with functions we don't need or want, we lost so many things, there's COUNTLESS steps to achieve what used to take us ONE CLICK to do - again ridiculous.
Deleting the trash isn't instantaneous as it always was with your original basic/classic view, but in this mess, you click delete on the trash can and have to sit there watching a percentage meter as it finishes emptying? And, I tested that with only 1 deleted item in it, same thing.
There's NO compact view, I assume this is due to the now grouped by dates horror that there's no way of stopping.
Just changing a font, font size, etc., while composing mail - again, so much lost functionality and now a frustrating, countless steps with no realistic options, but the most absurd ways (circus like).
If this is going to continue, this new mess attempting to work like and act like Gmail, which AOL users never liked, again remaining loyal to you because of your simplicity and functionality as well the user having complete control over what their views, organizing and composing looked like and was done like - or Yahoo creeping in with their worst email and email servers EVER, there is no longer a reason to remain with AOL and if ANYONE in AOL is actually reading the feedback you will clearly see the sheer numbers already coming in, in huge numbers and you've only just done this within days to most of us, imagine how many users and customers you're going to lose. WE DO NOT LIKE GMAIL, WE DO NOT LIKE YAHOO MAIL. WE LOVED AOL MAIL, it doesn't take a Board of Directors to figure that out, or a genius, why do you think we all remained with you all of these years, WE LOVED the simplicity, ease & more. This a distraction filled, eye spinning, loss of function, forced unnecessary features disaster. I for one will NOT be using AOL any longer if you don't revert within a week, 2 at best, I can get this eye soar anywhere else on the Net.
AND, to all AOL users.... BEWARE!!! With this change, there's an entirely new "privacy, tracking, advertising and more" section that you MUST look at in your privacy settings (took me an hour to find then 1/2 to shut it all off). Apparently, AOL has adopted Yahoo's horror (Yahoo should go out of business, but AOL should hire all of their employees). There are now 9/NINE separate entities, set to "ON" for selling our information to 3rd party companies, tracking our history, storying our information, and using our history to give us target advertising. If that isn't bad enough, you can't shut them all off
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CHERYL BOYD
commented
GO BACK TO CLASSIC EMAIL AND LEAVE IT ALONE
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CHERYL BOYD
commented
GO BACK TO CLASSIC EMAIL AND LEAVE IT ALONE !!!!!
BEEN USER SINCE 2000 -
HAROLD WALTER, JR.
commented
This New Format SUCKS !!!
I want my old , original one back !!!
It was not broke ... so why did you try to fix it ??? -
Alida Ferrena
commented
I do not know whether you considered my previous suggestion or ignored it. I had requested to return to the classic AOL format since I had continued to use AOL from the very beginning in spite of the fact that many of my friends thought that AOL was old fashioned and suggested that I should start using gmail. I resisted but now if I cannot revert to the classic AOL, I will have no option but to leave. Your new version does not look different from Outlook! PLEASE GIVE US THE CHOICE TO RETURN TO CLASSIC AOL.
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WOLFGANG BRAUN
commented
return to classic version.
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Corliss turner
commented
This is horrible, colors, font size to much going on with the screens. I didn't ask for this. How can I go back to basic. I also don't want UserVoice but could not give my feedback without signing into it. This is horrible!
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Ricki Aiken
commented
I want the old Classis mail page back. It's disorienting to me to be forced to get used to something
different that I didn't ask for! Please stop trying to improve things that are good as they are! -
joe blow
commented
all this is is yahoo maili want my old stuff back
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Janet Chaney
commented
I've tried to post my comment twice...boy, this really screwed up. I want classic email back....I couldn't print an email I really needed for tonight...why do you have to try and "fix" something that isn't broke?!
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Drew Cullen
commented
Please don't change this one me. Give me the flexibility to change it if I want but don't force it on me.
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Janet Chaney
commented
I don't like the new email....it's not letting me print something I really needed....I had to copy everything by hand. There was nothing wrong with the old email....you've messed things up big time...I don't have time to have to figure this out...I've had my AOL account forever...I don't want to have to change it
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ROBERT BURKE
commented
I've been using AOL for over a quarter century. I don't like the look of "new AOL" (anyone remember "New Coke?) The representative I just talked to kept interrupting me and talking down to me. When I asked to speak to someone else he told me I could call back.
I have to believe that there is a way to engineer the new AOL to resemble old AOL for those of us who prefer it.
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Jan Kraus
commented
New interface sucks
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Richard Ard
commented
change for the sake of change if it is not broke do not fix it
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ERIC DEPPERMAN
commented
i did not see one post that said they like the new version.
I would think AOL would get the hint????? -
PAMELA TODD
commented
Hate this new email layout. Give us the ability to go back. Not everyone checks mail on their phone.