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Kimba

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  1. 108th ranked

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    Kimba commented  · 

    This is ridiculous. We're being spammed with these irrelevant ads (as bad or worse than Facebook in this new version that was forced on us), you supply a way to hide it and give feedback as to why, but once you submit the feedback the same exact ads you've just chosen to hide and given a reason why, immediately shows up within seconds again, and if you hide those, the next one you tried to hide and submitted feedback as to why, then appears again - a never ending cycle. Can you please bug test your interfaces before forced upon your users before release of them? Your 100% broken, non-functioning email new interface, which is already missing the most critical components that it always had prior (font choosing, font size by number of font size, flags, column control and SO MUCH MORE) is filled with non-working functions that it's frustrating and unusable, or visually and mentally so unpleasant to your users that we prefer to leave AOL or not check critical email, that it's genuinely a very poor show of of competience on behalf of AOL, which in specific options is now showing me a YAHOO logo? I AM NOT a Yahoo email user, have always refused to be, for multiple decades and DO NOT choose to be now. The new GUI is filled with bugs, malfunctioning bugs, as well as loss of function from the beloved "always had" AOL email we always had. PLEASE fix the add situation. If I see one more ad about metal roofs, even though I've hid it countless times and providing feedback as to why - including Citibank and everything else irrelevant or offensive to me, I'm going to pull my hair out, let out a scream, take aspirin for the headache it's literall causing me, and open a new email account with a provider who not only cares about their customers, which you obviously no longer do, but which offers an email platform without this mess you've just forced on us. A response would be lovely. Thank you.

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  2. 359th ranked

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  3. 80th ranked

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  4. 141st ranked

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  5. 148th ranked

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  6. 2nd ranked

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    Kimba commented  · 

    WHY DO THE ADMINS KEEP MARKING FEEDBACK SUCH AS ABOVE "RESPONDED" WHEN NOT ONE ADMIN HAS POSTED A RESPONSE OR SENT A RESPONSE TO ANYONE? MYSELF INCLUDED?

    Kimba supported this idea  · 
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    Kimba commented  · 

    AOL, you've disappointed your innumerable, decades upon decades worth of LOYAL users & customers. This "FORCED" change you did to us, which while you may think it more modern is actually a "LOSS" of functions, a LOSS of abilities, FORCED preferences on your users & customers rather than their/our preferences, it looks terrible, not everyone wants email with colors and a great deal of things everywhere that they don't want, need or have use for, which is one of the MANY things that made AOL the best Email Service Provider through all these many decades - we wanted something clean, easy on the eyes, no extra bells and whistles, JUST EMAIL that we had control of, that was clean, crisp and did what we wanted it to.

    You have FORCED my inbox into groups by days and given NO option to stop grouping, even though the ONLY "group type" option there is to to group conversations, which I'm having none of, nor will I EVER. I CANNOT read my email this way (that's literal). It's a huge distraction, frustration (and that list goes on and on) to me. I literally cannot read my email because I cannot look at that view comfortably.

    You REMOVED the flags! Simple flags, within your new mail or any other folder, unlike these ridiculous stars that then move them to a separate folder of "starred?" Ridiculous. I don't need a folder of starred email, I need ONE inbox, with flag options to remind me that it's an important item to re-read or respond and/or follow-up on.

    You REMOVED that attachment icon, which I used ALL THE TIME, every day!

    You REMOVED the search email function, which I used multiple times per day.

    You REMOVED the ability to change where the icons are located at the top of your folders, again forcing your preferences on your users and customers, not putting our preferences first, as they should be, it's our email, we should be able to customize it to our preference.

    What in the world is with discussions, notes and all other "junk" that any loyal and long-term AOL user or customer will likely never use, because if they wanted those distractions or extras they would have switched to a different email provider many, many years ago. You literally are calling it AOL, when it's literally, and obviously a Yahoo version and I don't know anyone other than Yahoo folk, if there's more than a handful out there, that like or would ever go near Yahoo, even decades ago and absolutely not over this past decade.

    You took away functionality, you replaced it with functions we don't need or want, we lost so many things, there's COUNTLESS steps to achieve what used to take us ONE CLICK to do - again ridiculous.

    Deleting the trash isn't instantaneous as it always was with your original basic/classic view, but in this mess, you click delete on the trash can and have to sit there watching a percentage meter as it finishes emptying? And, I tested that with only 1 deleted item in it, same thing.

    There's NO compact view, I assume this is due to the now grouped by dates horror that there's no way of stopping.

    Just changing a font, font size, etc., while composing mail - again, so much lost functionality and now a frustrating, countless steps with no realistic options, but the most absurd ways (circus like).

    If this is going to continue, this new mess attempting to work like and act like Gmail, which AOL users never liked, again remaining loyal to you because of your simplicity and functionality as well the user having complete control over what their views, organizing and composing looked like and was done like - or Yahoo creeping in with their worst email and email servers EVER, there is no longer a reason to remain with AOL and if ANYONE in AOL is actually reading the feedback you will clearly see the sheer numbers already coming in, in huge numbers and you've only just done this within days to most of us, imagine how many users and customers you're going to lose. WE DO NOT LIKE GMAIL, WE DO NOT LIKE YAHOO MAIL. WE LOVED AOL MAIL, it doesn't take a Board of Directors to figure that out, or a genius, why do you think we all remained with you all of these years, WE LOVED the simplicity, ease & more. This a distraction filled, eye spinning, loss of function, forced unnecessary features disaster. I for one will NOT be using AOL any longer if you don't revert within a week, 2 at best, I can get this eye soar anywhere else on the Net.

    AND, to all AOL users.... BEWARE!!! With this change, there's an entirely new "privacy, tracking, advertising and more" section that you MUST look at in your privacy settings (took me an hour to find then 1/2 to shut it all off). Apparently, AOL has adopted Yahoo's horror (Yahoo should go out of business, but AOL should hire all of their employees). There are now 9/NINE separate entities, set to "ON" for selling our information to 3rd party companies, tracking our history, storying our information, and using our history to give us target advertising. If that isn't bad enough, you can't shut them all off

  7. 158th ranked

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    Kimba supported this idea  · 
  8. 123rd ranked

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  9. 19th ranked

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    Kimba commented  · 

    AOL Admin did "not" respond as it says above, where's the response?

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  10. 86th ranked

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  11. 100th ranked

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  12. 53rd ranked

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  13. 93rd ranked

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  14. 59th ranked

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  15. 30th ranked

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  16. 57th ranked

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  17. 48th ranked

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    1 comment  ·  AOL Mail Nodin » Font  ·  Admin →
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  18. 83rd ranked

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  19. 67th ranked

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  20. 56th ranked

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