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How can we improve AOL Mail?

← AOL Mail Norrin

Stop screwing up working versions just for the sake of change

You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.

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Harlan Rosenthal shared this idea  ·   ·  Report…  ·  Admin →
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  • uncapie commented  ·   ·  Report

    Bring back Basic. You should give people the option again. I don't like the new version.

  • Tjatte Hedlund commented  ·   ·  Report

    I have just recently (2026-08-11)switched from yahoo.se to AOL. Precisely because Yahoo has complicated the mail handling among other things by making it complicated to handle, for example, star an email.Unlike AOL, which has streamlined the handling and perhaps best of all,
    - INCREASED the storage space for mail to 1 (ONE) TB.
    THANK YOU AOL!

  • KENNETH SLOTKOWSKI commented  ·   ·  Report

    Plus AOL users can't auto sign in (blank password box) and they changed the font to Ultra Fine that is barely readable! That's better AOL?

  • PENNEY PEIRCE commented  ·   ·  Report

    My address block has totally changed; fonts are not the same, address block as I set it up is not translating properly. And more. Whatever you did please change it back.

  • JAMIE Z commented  ·   ·  Report

    Today I noticed the changes in how the ads appear in my email. You can hardly tell the difference between the real mail and the junk ads, because it is no longer highlighted at all (at least before there was a slight shade difference and a more distinctive "Ad"). This is ridiculous. I already pay AOL for service.

  • KENNETH SLOTKOWSKI commented  ·   ·  Report

    Lea You're right! AOL ignores all input from users and don't anything but make AOL mail worse!

  • LEA BARKER commented  ·   ·  Report

    No one is listening....... This site is just for show,,,,

  • KENNETH SLOTKOWSKI commented  ·   ·  Report

    Plus AOL users can't auto sign in (blank password box) and they changed the font to Ultra Fine that is barely readable! That's better AOL?

  • LEA BARKER commented  ·   ·  Report

    The little guy asking if you want more space is so childish. What has happen to AOL?

  • KENNETH SLOTKOWSKI commented  ·   ·  Report

    Amen to your comment J KAUFMAN ! Not only did they change a great Email Service, they decided to make it worse! They decided to get rid of Auto sign in and recently changed the font to an extremely fine or ultra thin font when the email is displayed. There is no way to darken the font.

    Way to go AOL keep it up and you'll have the worst email service ever!

  • DAVID SACKETT commented  ·   ·  Report

    Please bring back the old mail box. New one too hard to read, that is why I stayed with AOL over other companies. Also you can't sort by email or subject now. My mail box will get huge now cause that helped me clear out mail.

  • WARREN REED commented  ·   ·  Report

    Allowing the option to switch back should be considered. most AOL users are older and the classic style was easier on the eyes, less cluttered and would better serve a large segment of your users

  • LEA BARKER commented  ·   ·  Report

    They say thanks to what we say and gathering information but no one responds or is listening.. This site is just lip service for AOL...

  • KENNETH SLOTKOWSKI commented  ·   ·  Report

    I agree! AOL does not want to do anything to make their email better! They keep coming up with stupid things like extremely light fonts to irritate their users!

  • KENNETH SLOTKOWSKI commented  ·   ·  Report

    The new AOL mail text is so light that it makes practically everything unreadable! Why AOL? Is this suppose to be an improvement? I's definitely not! Change it back AOL!!!

  • Kari Barnett commented  ·   ·  Report

    I keep getting the same inappropriate spams simply because they change 1 number or letter. I can no longer block them because of the limit. Please do something to include the same senders even if they slightly change the email. AND, give a much higher limit on spam blocking. I have seen this request many times. Stop collecting data and fix it.

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