Stop screwing up working versions just for the sake of change
You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.
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CJ
commented
Yes, this problem with not being able to reply to emails is very annoying. I hope someone is listening to your long-time customers. If this continues, I will have to switch over to another email service. I have had AOL since 1999...this is ridiculous that we are all saying the same thing, but it appears no one is listening.
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Anonymous
commented
This has happened the past couple times my Samsung phone has updated. I have to use another app fir email until they fix it.
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Anonymous
commented
please fix it. you can't type out any email with the screen moving everywhere
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Anonymous
commented
Replying to emails now as a nightmare! Works fine on my phone, but it's a mess on my tablet, which is where I usually use my email. I start typing my reply and my screen moves all over the place. It makes replying impossible and frustrating. I might have to start using my Gmail account exclusively.
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Anonymous
commented
Responding to an email is impossible now as it moves up screen.
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Anonymous
commented
I find the new AOL mail difficult & fustrating to use and want it to revert back to classic on my phone just as i have done on my PC's.
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Anonymous
commented
responding to an email is next to impossible! it's so frustrating! Takes forever, I don't have the time or the patience to do what it takes! It needs to be fixed! asap
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Anonymous
commented
terrible- cannot reply to emails - bounces all over the place
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Anonymous
commented
Email cursor keeps bouncing around the page when writing content. I've uninstalled and reinstalled, but NOPE! PLEASE FIX!!! I'm using my Samsung S21 Ultra
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Anonymous
commented
as everyone has said, keeps shooting to the bottom of the page tried deleting reinstall etc etc had this address a long time but severely frustrated with the app trying to arrange important issues near impossible.
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lynda
commented
one time
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GORDON LEACH
commented
we need the spell check back
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Anonymous
commented
Can't even get to my Emails on AOL!
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Anonymous
commented
impossible to reply to emails on phone bc screen scrolls to bottom of email chain. Needs to be fixed NOW!
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Anonymous
commented
this is an unacceptable problem. you increase your monthly fee and you pull this ****!! Fix it now!!!!!
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Anonymous
commented
agree. screen keeps scrolling by itself. complete pain trying to respond to email.
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Anonymous
commented
please go back to the old ,the new one stinks what are you guys thinking
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Don Lazarus
commented
i have a hard time with words so spell check is important
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Don Lazarus
commented
go back to the old format- the new one has no spell check options for us seniors
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Anonymous
commented
Giving AOL one more week to fix the email issue or we are done after 25 years