Stop screwing up working versions just for the sake of change
You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.
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LUCY ANDREWS
commented
Why can't I see my email???? I can't stand it. So manipulative.
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ROBERT LEEPER
commented
don`t mess this up now i can`t even get my email any more why_---- for ten years it worked now it dosen`t why
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CARMELA A MCCANN
commented
Don't fix what isn't broken!
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TANYA DOWDLE
commented
Can’t get my emails and I can’t sent emails now.
Please help Tanya -
Kenneth Buelt
commented
Your system experiment has been a failure. It is terrible. Here is why:
1. No dark mode unless we change our system which screws up Power Point, Word and Excel. They have separate options where needed. You system is pathetic.
2. You put the attachments on the bottom when we write mail which is great, but we need to go to the bottom of the incoming e-mail to see what was attached.
3. About 80% of the time you cannot download a attachment. I need to send my AOL mail to a Outlook account to see the dam AOL attachments.
4. Every time we put a link in an e-mail you darn system wants to put a big link box in the darn e-mail. What a pain **********!
5. We no longer can separate the e-mail accounts in our directory by type of contact. banker, lawyer, accountant, farmer, Manufacturing CEO, etc. Classic did a good job.
6. The contact search will not show contacts that are actually in the directory. I have no idea why tis happens.
I could add anther 10 items which I have included in several other complaint posts. AOL management does not seem to care. Please contact me so I can explain these issues to a programmer that can actually make your system work for people.
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Mike Mcguinty
commented
KIS KEEP IT SIMPLE TO MUCH USELESS GARBAGE!!!!!!!!!!!! IF IT'S NOT BROKE DON'T F### IT UP LIKE YOU ALWAYS DO SOOO MUCH USELESS AD GARBAGE. CONCLUSION: YOUR WORK SUCKS!!
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KENNETH SLOTKOWSKI
commented
I agree, bring back Classic AOL Mail!
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Peter Rech
commented
Please revert back to the old message format where emails opened in a separate window. Sometimes I need 2 (or more) emails open at the same time to respond to someone and I am forced to keep opening and closing messages. It's ridiculous, as other the other changes you've made.
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CATHIE MEYER
commented
OH GOD, people are still complaining about the last time (last year?) you made changes and now you've done it again! The main color is yellow? Then on my phone, at the bottom, there was a 'settings' icon that I could tap and be able to switch between e-mail addresses. Now it's gone, but fortunately, I discovered if I tap on my initial at the top of the e-mail page, the settings icon appears, and I can switch my addresses from there.
QUIT THE CHANGES! It's bad enough that you don't announce changes. Just go back to the original e-mail, before the last change. People were saying that with the last change and that request is still showing as a high priority. So obviously you're ignoring the people and still making changes that people hate! -
Dorothy Bryan
commented
It's bad enough having to make adjustments for my wife's BEST Disease, but now she needs to scroll sideways with the latest version. C'mon, AOL: get real!
This is not a new discovery: sometimes it's best making NO CHANGES... and that applies to everything in life! Eddy (77) -
Scott Mason
commented
Sort by sender is the best tool for dealing with trash. When I am overwhelmed with **** e-Mails or just when I need to search for an important email from one party, it gives me time to sort and prioritize.
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Lyndi Simpson
commented
I am not getting email on my outlook account as usual. Can you HELP?
Thank you
Lyndi Simpson -
Noelle
commented
Il am OK with you. that awfull colle yellow-orange is dreadfull
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Janell Erickson
commented
give me back my inbox and get rid of the **** new old mail ****. I have emails that must tie together and always going to find them in the old mail is crazy. Why make something that was so easy more difficult. so many things in life are hard but this was just stupid to do to people when we did not ask for it. I want one inbox and message to stay there until I DECIDE TO GET RID OF THEM. I GUESS I WILL JUST SWITCH TO ANOTHER EMAIL SYSTEM SINCE YOU WON'T FIXIT.
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Mike Stavola
commented
Stop the folder list from moving around.
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Pamela Armstrong-Manchester
commented
Change the AOP icon on my phone back the way ot was NOT the new dreadful yellow-orange color. IT MAKES ME WANT TO LEAVE AOL!
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Steve Furman
commented
On my iphone when I get junk spam email if I selected block sender it used to show me the actual email address from the sender so I could verify it was spam. Now it does not do that and only shows me the same thing that shows up in the email screen. Why did you remove this feature? I need that back, please stop fixing things that are not broken.
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Mary Palmstrom
commented
The recent color change of the AOL icon on my iPhone is terrible. Yellow & black is too harsh ... looks like some type of "warning image" not just a nice icon letting me know how to open my AOL app. Hope AOL will consider changing it back to that nice blue & white it always was prior to this change.
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LINDA
commented
I dislike this format immensely. I can't stand seeing my messages in such LARGE letters. Go back to the old format.
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me me
commented
Go back to classic. Have you actually tried to use the new email on an Android phone? Its horrible. Whoever designed it should be fired immediately.