Stop screwing up working versions just for the sake of change
You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.
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Jan Gardiner
commented
Whatever aol has done - NOW - has made it impossible to download a critical form I need.
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JOANNE HINTZE
commented
The ads to the right ***** up my reading my mail. It freezes up everything and makes Something needs to be done. trying to read my mail extremely frustrating! This issue started a month ago! Something needs to be done!
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Hana Asazuma-cheng
commented
Oh no, Penny!
That's horrendous! I had something like that happen years ago when had to get new computer and all emails disappeared. AOL staff were able to get back the lost emails (which like you was for decades use) but no order and includes all the spam trashed. Was little nightmare. Now they need to improve in today's current generation. Crossing fingers you'll get everything back -
PENNY CACOULIDIS
commented
i switched from Paid Aol to free and they dumped everything in my inbox. I was told after working for 2 hours with some rep and got 30 days back I lost 2000 emails including reservation confirmations to IRS documents. Was told give it 48 hours some came back 99% did not. then told give it a week well Still nothing
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Hana Asazuma-cheng
commented
AOL is just declining embarrassingly.
Loved it for decades, but in past year, it starts getting worse.1) Please go back to old setting when you REPLY, so that all of the info on the previous emails are included with the Name/Time/Addresses/Subject
You changed it to a short phrase showing none of this, so when you review or save files, you don't have the info!
2) Android, when you are reading an email, you took away the choice to keep it in NEW EMAIL (no choice to do so, when you used to until past few months; such a bother. Bring it back).
3) ADS: When a number of us are ridiculously paying monthly for AOL, you add ADS that are the most distracting things, driving us crazy. So bothersome. Never interested and just burden as often accidently click on when trying to gather certain emails. This is really unfair and greedy.
GO BACK TO HOW YOU USED TO BE!
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Lj Perk
commented
why cant we set the width of the different sections of email any longer?
I cant expanded the sender field to fully see who the sender is. -
JANE HAAS
commented
Spam is out of control. There aren't enough filters to stop them all. I have tried adding things to block as word phrases and that doesn't help either. Please help stop them. Some of them are disgusting even in the subject line. Help us rid of them.
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Margarett, Margaret, WATSON
commented
I love AOL. My first email in 2006, and I use it for everything, unless I have to have one different for something else
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Olasunkanmi Dada
commented
It would be great if emails remained checked even after opening one. Rechecking those boxes after opening one is always a waste of time. Precedents are available in other email careers. Thanks for considering this suggestion.
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Olasunkanmi Dada
commented
It would be great if all email boxes remained checked even after opening one of the emails. Rechecking the boxes is always a waste of time. Precedents of this are available with other email careers.
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AJ Merz
commented
This. There should be no limits on blocks!!!
Also, I'm noticing when I leave my aol mail tab open I get more than triple the amount of spam compared to when I just check and log out. This is even the case on other aol emails I have that I have NEVER given out before- The only way this can be happening is if AOL itself is using "spam" as a means for ITS OWN advertising purposes.
Filters do not work, and have never worked.
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KENNETH SLOTKOWSKI
commented
I agree! The current AOL Mail is not user friendly. It Sucks!
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Girish Shah
commented
I have hard time to open my aol e mail?
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KENNETH SLOTKOWSKI
commented
Everyone I know that has AOL Mail liked Classic email, including me. Please return to Classic Email, I loved it! AOL mail currently is no better than any other email service, in fact to make the current email like Classic is to open another instance of AOL mail...
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DEBORAH LAKEMAN
commented
Stupid layout. fix this or i will go elsewhere for my email
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Philippe FORMAL
commented
Le nouveau format est une GROSSE MERDE WOKE.
the new format it BIG PIECE OF **** WOKE. -
TERRIE RUNNELS
commented
Why did you change my email format?
I cannot read it on my phone! -
TERRIE RUNNELS
commented
Change it back!
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STEVE FITZPATRICK
commented
Please consider increasing the number of BLOCKED email addresses. You currently cap the number of blocked addresses at 1,000. Due to the increased number of spam emails- PLEASE increase the number to unlimited
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MARK EDWARDS
commented
Agree 100%