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How can we improve AOL Mail?

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Stop screwing up working versions just for the sake of change

You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.

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Harlan Rosenthal shared this idea  ·   ·  Report…  ·  Admin →
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  • Thomas Foster commented  ·   ·  Report

    I wonder when it will change back ?????? Please answer ""Product Support...Admin. AOL)

  • Alan Davis commented  ·   ·  Report

    1. Lack of formatting options (fonts, sizes)
    2. Double spaces when pasting from Word (using Mac)
    3. Name shows, not email address (prefer only email address)
    4. Can’t click on name and have choice of email or add to contact
    5. Search function: used to be able to narrow the search
    6. Attachments at the bottom instead of the top (have to scroll all the way down to notice an attachment)
    7. Incoming Text doesn’t wrap (extends beyond limits of screen)
    8. Want to show CC and BCC all the time

  • CHRISTINE HALL commented  ·   ·  Report

    I want to go back to the old format. it was very very easy to use.

  • Gina Tomasino commented  ·   ·  Report

    GO BACK TO THE OLD FORMAT! YOUR FONTS SUCK AND THE WHOLE FORMAT IS AWFUL!

  • Janet HALL commented  ·   ·  Report

    The new format is much more complicated when it comes to creating a contact list. Once the list is created I want to join lists and that too is difficult. I also, copy and paste the list then I can use it for Sign up genius or to send professional emails through Constant Contact. The
    new format will not allow my to copy and paste a list. I have to revert to Basic Mail but then other tools are not available. It is very frustrating and I am not sure what has been improved.

  • Ronniesue Sawinski commented  ·   ·  Report

    People sent me a messages at 5;22 and 5:33 and they did not come into my e-mail until 6:15!

  • THEODORE STRAUSS commented  ·   ·  Report

    GO BACK NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • FANCYE WILLIAMS commented  ·   ·  Report

    I want my Classic e-mail back. I don't like the new format. how do I get it back. where can I find it. the new one doesn;t give a font choice. There is a lot missing from the new. It is lacking a lot. Please allow me to return to my Classic.

  • KENNETH SLOTKOWSKI commented  ·   ·  Report

    I have been getting a ton of these spam email messages: "You Have (1) Iphone15 Ready To Claim !!". Most of them are addressed (To): name@domain.tld. AOL should allow *@domain.tld to filter out these spam messages. Please!

  • Liz Britton commented  ·   ·  Report

    Having endured new set up for too long, impacting negatively on important email transactions, need urgent return to a workable email format.

  • Michael Guest commented  ·   ·  Report

    I don't approve the new email format. It sucks and also obnoxious. Please revert back to the old email format now!

  • Gerry Johnson commented  ·   ·  Report

    THIS NEW KRAPP LOOKS EXACTLY LIKE YOOHOO.

    I UNDERSTAND THE YOKELS AT YOOHOO JUST BOUGHT YOU.

    DOES THAT EXPLAIN THE SHYT STORM WE ARE NOW INVOLVED IN???

  • Lori Campbell commented  ·   ·  Report

    Your new format stink I can not print important information Such as receipts orders confirmation
    itinerary etc. Why did you change the settings and format?

  • klbrx commented  ·   ·  Report

    I don't even care if you post my comment, just someone change the email format back to the way it was. Months later, the new format is still garbage.

  • klbrx commented  ·   ·  Report

    You have over 10,000 feedback comments on this garbage format that your staff developed for no reason. Change it back to the way it was. The organization and pop ups and placement of everything on the email screen is horrible garbage. Was someone paid to do that? Change it back. CHANGE IT BACK. How many more feedback comments, .... from everyone..... do you need?

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