I can't even see how I check off and delete unwanted emails. Antonia

I can't see on the mail layout where to mark an email "Keep As New" or where to search for emails from a specific sender. These are essential features for me. Please amend my email format accordingly. Thank you

I can't find where to "Keep as New" or how to unsubscribe from unwanted emails.

looks like you have received many comments about the new e-mail system as being
no good.......so when will you give us back the old e-mail program ?
and thanks

New Mail format is NOT user friendly. It is unacceptable

Hate new email!!!

This NEW format SUCKS!!! I agree with Cindy Thatcher...don't fix what isn't broken!!

The adverts have proved unpopular. Well the latest advert feed that AOL think I want is the following

Famous Stars and Their First R-Rated Movies

Now call me Old Fashioned and Over Sensitive but I really did not need this and would not really look at it. Not exactly targeted advertising

I appears AOL is not reading any of these comments. So we're all going to be forced to accept something we hate which is affecting our work in some cases?? I've called Customer Service to complain and urge them to return back to the original format. I even requested to speak to a supervisor. I said there have been several thousands of complaints about the new format. I said, "People HATE this!! I've not seen one positive feedback." The customer service rep. replied to me, "That's 'your opinion.'" NO. It is a fact!!! They obviously do not care.

I HAVE TO BE ABLE TO PRINT OUT AN ENTIRE MESSAGE. All I get is 3/4 of the message. Even have had to print message out in portions and still I can't get the right hand side message. This is extremely important as I do work for my church!!!!! HOW CAN I PRINT OUT AN ENTIRE MESSAGE???? BRING THE OLD AOL BACK. THIS NEW VERSION IS UNACCEPTABLE.

First of all, it's TOTALLY UNORGANIZED. It's not alphabetical, it's totally arbitrary. Things that are supposed to be on the regular list are elsewhere without any rhyme or reason. It's TOTALLY EXASPERATING.
ALSO, when I try to use a letter to bring up a contact for an email, it doesn't recognize the contact IN THE LIST and brings up all kinds of extra contacts that don't have that letter AND it brings up contacts that have been deleted.
THE WHOLE THINGS IS A TOTAL DISASTER.
BRING BACK THE OLD PROGRAM.
WHAT HAVE YOU DONE - THINGS WERE WORKING JUST FINE AND NOW THIS IS BEYOND RiDICULOUS.

When I cut and paste in draft documents it scrambles the whole thing up.

Poor design. Poorly executed. Who tested this before putting it in production?

We used to be able to comment on a variety of different issues - now it seems we're limited to one "all ideas" subject - it would help to reintroduce this. This request is currently #323 ranked; no-one will find it or add to it, including your good selves. And fyi, Spam remains an issue that could be handled better. One way would be if you allow my filter to precede your Spam filter. This would allow me to blacklist (send to trash) or whitelist (send to inbox) based on my criteria before you apply your filter that eliminates known spam, then sends questionable messages to the Spam Folder

We used to be able to comment on a variety of different issues - now it seems we're limited to one "all ideas" subject - it would help to reintroduce this. This request is currently #323 ranked; no-one will find it or add to it, including your good selves. And fyi, Spam remains an issue that could be handled better. One way would be if you allow my filter to precede your Spam filter. This would allow me to blacklist (send to trash) or whitelist (send to inbox) based on my criteria before you apply your filter that eliminates known spam, then sends questionable messages to the Spam Folder

Please post instructions to allow us to return to the classic style. The basic method provided is NOT the same as classic.

Font is TOO BIG!!!!!!!!!!! Let me choose my own font style!!!!!!!!!!!!11

I have a fovea to snakes every time I open my email in this ad. appear a snake. Make me sick, unconfortable and paranoic. Please this is third time I write about this.

Isn't it about time someone from AOL could spend a few moments of their time to respond to the approximately 15,000 negative comments (14,000+ from the locked topic & 650+ on this one) regarding the downgrade of their email? Pretty poor show isn't it?
And it would be nice if it was something other than a standard fob off.

go back to classic e mail this new way to log in......SUCKS

give us the old AOL back. this one stinks.