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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1342 results found

  1. Classic with Dark Mode Complaint - Please Fix It So Your System Works!

    Your system experiment has been a failure. It is terrible. Here is why:

    1. No dark mode unless we change our system which screws up Power Point, Word and Excel. They have separate options where needed. You system is pathetic.

    2. You put the attachments on the bottom when we write mail which is great, but we need to go to the bottom of the incoming e-mail to see what was attached.

    3. About 80% of the time you cannot download a attachment. I need to send my AOL mail to a Outlook account to see the dam AOL attachments.

    4. Every time we…

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  2. why does the AOL mail tab use 1.5gb of memory? Its crazy, outlook uses less than 350mb

    reduce the memory grab, why does the AOL mail tab use 1.5gb of memory? Its crazy, outlook uses less than 350mb

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  3. Another Change!!!!

    OH GOD, people are still complaining about the last time (last year?) you made changes and now you've done it again! The main color is yellow? Then on my phone, at the bottom, there was a 'settings' icon that I could tap and be able to switch between e-mail addresses. Now it's gone, but fortunately, I discovered if I tap on my initial at the top of the e-mail page, the settings icon appears, and I can switch my addresses from there.

    QUIT THE CHANGES! It's bad enough that you don't announce changes. Just go back to the original e-mail,…

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  4. Block Sender

    Put Back the Block Sender button, why did you remove the most sensible change, It was simple quick and needed few actions . Now lost how do I Block nuisance spam mail!!!!!!¬

    49th ranked

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  5. Connecting to Server

    Why is AOL so horrible when it comes to its inabilty to connect to the server. Every day, it happens multiple time over multiple devices. Internet is strong and Gmail connects in 2 seconds. AOL continues to be stuck in the 80s

    238th ranked

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  6. Regarding case # 2486050: the issue was not resolved via tech support. I was told that this was an issue for the software developers

    Regarding case # 2486050, the issue was not resolved via tech support and I was told that it was a case for the software developers. I was left with only one option: to make this post on feedback which does nothing to resolve my issue.

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  7. when I try to copy and paste within th email the font changes every time. It becomes smaller than the default font style and it changes th

    when I try to copy and paste and cut and paste within the email the font changes every time. It becomes smaller than the default font style and it changes the size. It happens when I am trying to write an email on web mail using Safari.

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  8. 936th ranked

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  9. Stop the spying censorship in the messaging for stories.

    Stop the spying censorship in the messaging for stories.

    376th ranked

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  10. Create a filter for for spoofed email: AOL knows those emails are spoofs so DON'T deliver them..

    AOL headers clearly reveal when a spammer spoofs a recipient's email address. STOP DELIVERING SPOOFS!

    It's embarrassing that a client has to reveal such common sense discrepancies to you -- especially at $30 / month.

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  11. you have the worst email service in the entire world

    You have the worst email service in the entire world. You should be begging people to keep uning it.

    On Friday, March 14, 2025 at 02:16:41 PM PDT, AOL Mail mail@email.aol.net wrote:

    AOL

    Hello,

    We’re writing to let you know that we’ve made changes to our Terms of Service to update how we will resolve any disputes that may arise over the use of our services.

    These updated Terms apply to all the services offered by the Yahoo family of companies (including Yahoo, AOL, Rivals, Engadget, In the Know, TechCrunch, and Makers). You can find a full list of these…

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  12. by getting comments section at the end of articles to download

    The comments section at the end of an article will not download.

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  13. Informed Delivery again going to SPAM folder

    Received Informed Delivery in SPAM., again, Response from USPS after contacting them.
    It appears you or your email provider marked the Informed Delivery emails as SPAM. We requested from your email provider the removal of that designation.
    If you send even one USPS email to SPAM all subsequent emails will go to SPAM.
    You should start seeing emails with images in a few days.
    In the future you will need to reach out to your email provider for assistance. The program they use is for SPAM block is called MailGun. They have the capability to turn this on or off. …

    376th ranked

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  14. Body of Email Forwarded to Multiple Recipients Vanishes

    Emails forwarded to multiple recipients send without the body of the original content. Attempts to resend these emails with the content intact is blocked by AOL's systems protocols that prevent emails forwarded to large number of recipients from being sent for at least an hour. This is very frustrating.

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  15. talk to a real person>

    my comment was rejected like 5 years ago - and from then on every comment I make is automatically rejected why?

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  16. I couldn't transfer any email from yahoo.com to check my email

    I am not happy with this i lost all my important email and information also need to know even new updates from other websites! i don't want to do aol.com or yahoo.com!

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  17. let me delete certain things like starred and add my own folder where i would like it to be

    let me delete certain things like starred and add my own folder where i would like it to be

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  18. es avec 2 noms différents

    je voudrais une 2me adresse électronique sans toucher a la premiere en clair 2adress

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  19. INBOX INBOX INBOX INBOX INBOX INBOX NOT OLD NEW ****

    give me back my inbox and get rid of the **** new old mail ****. I have emails that must tie together and always going to find them in the old mail is crazy. Why make something that was so easy more difficult. so many things in life are hard but this was just stupid to do to people when we did not ask for it. I want one inbox and message to stay there until I DECIDE TO GET RID OF THEM. I GUESS I WILL JUST SWITCH TO ANOTHER EMAIL SYSTEM SINCE YOU WON'T FIXIT.

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  20. 936th ranked

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