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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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933 results found

  1. Sorting Columns Gone? HELLO?

    WHY did you remove our ability to sort our columns in the, or a, view that we've always used, are used to, prefer or find easier for us functionality wise? I don't want "stars", they were "flagged" for a reason, and I had that in the first column so I could easily see what I needed follow up on, or that needed responding to - I NEEDED to see my attachment column so I could search by attachments, now there's no attachment icon or column, and again - LOSS OF ABILITY TO sort columns as WE need them to be…

    345th ranked

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  2. Stop automatic showing of the next unread message

    I have old email messages that I need to keep as "unread" but the new AOL automatically shows one of these messages when I close another message, then I lose the one I wanted to keep as unread. Please stop automatically showing the unread messages! I want to choose when I want to read them, not have them automatically shown.

    248th ranked

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  3. messages fail to load

    Not sure what is going on but each time I attempt to open aol messages using my computer, I keep getting asked to pick a theme and font. When I do, it says there is error and my selections don't save. On top of that, when I attempt to look at my messages, my emails don't load. It says an error occurred while trying to fetch messages. When I hit retry, I keep getting the same message.

    345th ranked

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  4. There should be a schedule feature sending mail... surprised that it doesn't exist

    There should be a schedule feature sending mail... surprised that it doesn't exist.

    345th ranked

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  5. 345th ranked

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  6. WRITE THE CEO

    Write the CEO about the sorting, not keeping READ emails in your inbox and all of your concerns with the new AOL mail. If you cannot sort by sender or "sent to" how can you mass delete to keep your emails under control?

    345th ranked

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  7. attachments ( pièces jointes )

    more attachments , 25 mo is not enough

    248th ranked

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  8. prefer the old screen - it was less eye hurting

    prefer the old screen - it was less eye hurting

    345th ranked

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  9. wallpaper

    let us add our own wallpaper or add more options to choose from

    345th ranked

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  10. New Email...

    I could not effectively copy the email address. I had to go to the Raw Message to copy the sender's email address

    736th ranked

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  11. What happen to separating the old emails with the new emails? It's pretty confusing when you want to keep certain emails as new.

    What happened to separating the old emails with the new emails? It's pretty confusing when you want to keep a few certain emails as new. Why did you get rid of the old email folder? Bring it back please.

    248th ranked

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  12. Add the Spell check feature to new aol mail

    The Spell Check is not available to new aol mail.

    194th ranked

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  13. Bring back right-click menu

    Quit trying to be gmail; it may be popular but AOL had more features that worked.

    If i have a sender or subject that I want to manage all the emails from, I used to be able to do that with a powerful right-click menu. Now, the only thing is "filter" and the options with it are insufficient.

    Please restore the powerful right-click options.

    736th ranked

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  14. 345th ranked

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  15. Attaching PDF is no longer prompted when it is not attached

    Please prompt if PDF file is not attached.

    736th ranked

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  16. Mail summary page column order

    I would like to be able to re-order the summary page columns. Specifically I want to me the "file attachment" icon before the email "subject" column. When the "file attachment" icon follows the "subject" column I am less likely to note that a file is attached. I would like to move the columns around to the way I like. If this is already possible I can't find out how to do so and please let me know how. Thanks.

    736th ranked

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  17. I havebad eye sight. I need a larger font to read the inbox and the left panel ....

    offer larger fonts so older folks can read the inbox and left panel....

    294th ranked

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  18. Wish you could increase to size of an imoji inserted in an email.

    See above - Wish you could increase to size of an imoji inserted in an email.

    736th ranked

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  19. Trying to get used to the new format. Like the delineation by time period so I can get through my emails easier.

    Am trying to clean up my 40K messages. Would be helpful to be able to delete multiple emails through a "global" delete option even by day - with exceptions unclicked for deletion. Also, starring is helpful but would like to be able to move it before the read mail dots (so to be able to rearrange the information as before). Thx.

    736th ranked

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  20. Providing an option to confirm or update a user's credentials

    Not having an individual's profile settings is concerning. I'm not sure company legitimate anymore, according to media it doesn't exist. The inability to validate personal info for account, even though having paid support is concerning. Especially since account misidentified as a business account so often. I am baffled by the account's uncertainty, inconsistent reliability, and unwilling or lack of support contacts... which I pay for and need.

    194th ranked

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