AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1272 results found
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Various "Star" colors
Please allow for different "Star" colors I may star a message that may be regarding one topic - vacation versus another msg for a book publication. Since a star is only one color I can't filter out just the starred messages regarding one topic.
922nd ranked -
Ban Audio Ads
Every time I open my email at AOL-- which is perhaps a hundreds times a day-- I am now being forced to listen to an audio of an ad-- the same ad each time- which cannot be located nor turned off and wasn't clicked on. This is extremely annoying. Please stop this immediately.
144th ranked -
Have Sender be one of the Sorting choices.
Sometimes I can sort by sender and today I can't. What gives?
I'm paying a LOT for AOL even though most everyone says I'm nuts for doing so, so THAT SHOULD be an option!1266th ranked -
Bring back old email format
Your email format is totally illogical. Replying method is absurd, Did you fire the guy who did this yet?Did you fire the guy who allowed him to do it? Reinstate the old format.
144th ranked -
Content of Saved Emails Disappears
The body content of saved emails disappears upon sending, even though the content displays at the time of sending. Please fix this deceptive fault with the new AOL mail.
922nd ranked -
Body of Saved Emails Disappearing Upon Sending
The new AOL Mail continues to delete/remove the content of emails that have been saved before mailing when the email is sent. This occurs despite the body of the email displaying at the time of sending. Please fix this deceptive process.
922nd ranked -
PLEASE,
I WOULD LIKE TO SEE ALL EMAILS
922nd ranked -
bring back email address auto search when composing a message
When i would compose a message and start typing an email address, it would search for existing addresses and I could select the one I want. This no longer happens.
922nd ranked -
Stopping people from sending to 50 recipients in one day? Are you folks nuts? Instead of ******* us off and loosing business offer a new p
Instead of loosing business, get a new plan so one can actually send to more than 50 recipients in a day. Been with you 38 years...but going to gmail as don't have negative returned mail syndrome from them
922nd ranked -
Too many bots?
I've installed a blocker on my wifi. EVERY time I log in to AOL I get messages that suspicious threats have been blocked. Stop the bots. Clean up AOL.
922nd ranked -
Stop presenting Astrology stories as if they are factual. Astrology is a Medieval belief and should be presented as entertainment only.
I have noticed Astrology stories every day on the news feed. Stop presenting Astrology as if it is factual. Astrology is a Medieval belief and has no basis in fact.
Each Astrology story should include a disclaimer that the story is for entertainment purposes only.
922nd ranked -
Emails & aol news
I DO NOT WANT TO SEE AOL NEWS WITH MY EMAIL !!! IT TAKES UP 1/2 THE PAGE NOW, YOU GUYS ARE IDIOTS !! I CANT READ THE EMAILS, NOW EVEN ENLARGED !! THE FORMAT YOH GUYS CAME UP WITH SUCKS!! & EVEN CHOOSING BASIC AOL--- SUCKS!! ACTUSLLY NO DIFFERENCE THAN THE NEWER VERSION-- OH, THE NEWER VERSION-- DOESNT EVEN GIVE YOU AN AREA TO LOG OUT!! ITS NO WHERE ON THE SAME PAGE !! LIKE I SAID-- YOU GUYS SRE IDIOTS !!
922nd ranked -
You can improve AOL mail by STOP MESSING WITH IT!
You can improve AOL mail by STOP MESSING WITH IT!
Stop trying to fix what isn't broken! Grrrr
922nd ranked -
block more senders from my spam mailbox. Currently I can only block certain emails from spam.
I would like to be able to block all spam. Why am I not able to block all spam mail? Sometimes I get repeated spam and can only delete and not block.
53rd ranked -
Google
I have had the same AO-**** email for over 25 years. you are using a Gmail I have had for 2 weeks to verify my AO-**** address. This is stupid on steroids
922nd ranked -
Stop with the constant codes for signing in.
I check stay verified and it does not work. Give us the option. SOOOOO annoying
922nd ranked -
open all attachments without having to restart aolmail each time
every time I have more than one attachment, even if it is in same email I have to close the aolmail than reopen to get the next attachment. This is extremely frustrating and time consuming. I have had this same email address for about 30 years and really don't want to have to get a new provider as I really love aol and loyalty and really do not want to change provider.
Please help
Thank you922nd ranked -
Change picture of the pedestrian looking guy to something beautiful!!!
Change the picture on the opening page to a beautiful nature image. perhaps a magnificent tree.
922nd ranked -
Please keep AOL free!
I think AOL is great email. The way a person can organize their mail into folders. AOL is great by keeping it free to use. April 18, 2025. Thanks so much for letting me use this email. How it continues. Thanks so much. By, SMK
922nd ranked -
I would like the "reading pane" to extend all the way to the right margin.
I would like the "reading pane" to extend all the way to the right margin. My emails are cut off on the right. When I clicked on settings they dropped down to fill in that space on the right. I would like my emails to display all the way in that area instead of being cut off. I would like more display options. I would like to be able to arrange the inbox according to "Date" or "Subject" or "Sender" etc like Outlook does.
922nd ranked
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