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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1219 results found

  1. INCREASE THE SIZE OF ATTACHMENTS

    increasing the size of attachments is essential, 25 MB like the old AOL is not much.The size should be increased between 75-100 MB

    124th ranked

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  2. I Hate Sign In Code

    I hate having to get a new sign in code. This time I had to ask for it to be resent 3 times, then tried another method. I really hate this. It just wastes my time.

    AOL used to be the best email format. Now I am using Comcast more and more. I don't like the new look and I don't like having to get a sign in code.

    124th ranked

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    1 comment  ·  Admin →
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  3. HATE NEW AOL MAIL

    THERE IS NOTHING MORE TO SAY.

    40th ranked

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  4. Tighten junk/spam settings.

    Ever since AOL switched to the new format, I have been inundated junk/spam mail. My settings are up-to-date & current, so WHY is this happening?

    110th ranked

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  5. Folders

    HOW DO YOU SORT FOLDERS ALPHABETICALLY?

    480th ranked

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  6. Please revert back to old classic email

    This new email is so awful & confusing. When responding to an email the sender's email gets in the way. While we need change, that is not one of things that need changing.

    332nd ranked

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  7. Clicking on multiple emails requires too much precision.

    I tend to select multiple emails for some action or another (typically deletion). The new mail is so fussy that if I don't push EXACTLY in the square, it opens the email and loses all the checkmarks I've already made. I'm not infirm. It's too fussy. And I hate it.

    913th ranked

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  8. Change it back!

    You cannot make your version better. It is a mess. The old version is much more superior than this new one. Listen to your customers and put it back the way it was. People do not need any more stress in their life and this is causing everyone stress.

    40th ranked

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  9. Stop blocking Gmail. Do not tell me to contact the senders

    Have you ever heard of something called customer service ?

    480th ranked

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  10. emails sent twice

    When Sending emails, my inbox shows them twice?

    913th ranked

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  11. 646th ranked

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  12. EMAIL PROBLEM

    WHEN FORWARDING MY EMAILS 8 VERTICAL LINES ARE SHOWING ON THE LEFT SIDE OF THE EMAIL SCREEN.

    IT WAS NOT SHOWING IN APRIL.... ANY VERTICAL LINES ON MAIL EMAILS....NOW I'S ALL OUT OF LINE. ..NEED TO REMOVE VERTICAL LINES.

    480th ranked

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  13. Allow a "back" button for mistakes

    Many times, I have accidentally deleted an entire or a portion of a sentence while typing. Then, I would have to remember what it was I typed and retype it again. It would be nice to have an UNDO, REVERSE, or BACK button to bring back the portion of the sentence or sentences that were accidentally deleted by my clumsy fingers.

    Please add an UNDO, REVERSE, or BACK button. This would be so helpful!

    646th ranked

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  14. When are you going to sort this software out? Its got some decent features, but the implementation is a MESS

    and PLEASE don't tell me to contact you on Twitter (its for twits) or Facebook (privacy violations) only. What a comment on the product and the management that you cannot use your own email.

    and then (on 240620 ), are you aware that Sent items can be Moved to the Archive folder, using a set of keystrokes which is an error, but actually does something (ie, that is a design fault on its own?) but once in the Archive, it appears you CANNOT move them back to "Sent " . The option is not available. Dozy, just dozy. Careless testing.…

    646th ranked

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    1 comment  ·  Admin →
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  15. Why am I deleting the same emails over and over on your 'new' format? Please return me to the CLASSIC EMAIL FORMAT!!!

    Why am I deleting the same emails over and over on your 'new' format? Please return me to the CLASSIC EMAIL FORMAT!!!

    46th ranked

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  16. STOP Fuc$*&^ with something that I don't ask for

    WTF leave it alone I didn;t ask for any help. I can't print from email source now

    480th ranked

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  17. 47th ranked

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  18. Improve customer support

    Customer support is non-existent. You have blocked all of my most commonly used contacts and they are not able to get hold of me by email.

    332nd ranked

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    1 comment  ·  Admin →
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  19. Old set up

    I would like the old email set up and presentation!!!!

    332nd ranked

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  20. Sidebar

    Sidebar is ridiculous

    646th ranked

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