AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1448 results found
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verification
AOL continues to dissapoint. Many years ago, we used to cringe every time AOL updated. Seems we have returned to this. Every time you change things, you make it harder for the user to use your service. This last change (having to sign in---then get a code sent to another device---is just the latest problem. If I have to have a new learning curve, in order to keep using AOL, then maybe I might just as well expericnce a learning curve with a better service!
361st ranked -
How to improve AOL email preferences options
Dear AOL, I am unable to cancel or remove the top searched email in my AOL account. When I an in email and go to the top search bar under "email", I am unable to remove the top used emails I corresponded with. Alex at your help desk has been working on this for 1 hour and 20 minutes and exalted it to senior technician and they are having issues. Please see that something is amiss and the option to delete or remove is not coming up. Please help. Thanks you very much and Alex has been working very *******…
976th ranked -
Hate new format
I hate your forcing me to use your new format. I can't do anything with it. It is terrible and I want the old format back - you make it impossible to do what I enjoy doing with emails. Can't save when I forward. Can't past without going to all kinds of corrections. You make it a terrible experience for me.
26th ranked -
allow more than 1000 blocked email addresses, allow blocking of all modified email addresses (renter-info, for example)
allow more than 1000 blocked email addresses, allow blocking of all modified email addresses (renter-info, for example). I'm tired of spending an hour each day trying to minimize the amount of spam in my inbox!
38th ranked -
Please revert back to old classic email
This new email is so awful & confusing. When responding to an email the sender's email gets in the way. While we need change, that is not one of things that need changing.
242nd ranked -
Larger selection of fonts and font sizes.
Larger selection of fonts and sizes of fonts!!!
361st ranked -
aub doncer modie en wit op zwart vormulieren als het can van aol mail en tv app veel lievs j.Kremer
Zeer critical
695th ranked -
Reply email is too far down the page rather than above the last communication as in other programs. Please fix it.
Reply email should be at the top, above the last communication from the sender, like Outlook. Please fix it's very frustrating.
976th ranked -
27th ranked
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Ads intrude so that I can't read text. PLEASE help fix this problem.
My idea is that AOL get rid of the intrusive ads that cover up text I'm reading! I have the Ad-FREE SUBSCRIPTION.
175th ranked -
I tried to go back to the Classic AOL Mail and it will not let me stay there now. PLEASE return to old style.
Go back to the Classic AOL Mail. I do not like the new style.
316th ranked -
subscription
How do I add a contact to the subscription category ? YOU KEEP BLOCKING a daily email I'm subscribed to. I had to go to a different emails and re-suscribe until you block it again. It's Kim Komando newsletter. Why do you consider it spam ?
361st ranked -
better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.
better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.
431st ranked -
More steps to do the same thing is NOT an improvement.
Having things on the bottom and the top is NOT convenient. Having to search instead of scrolling to find the folder to put your emails in is NOT faster or user friendly. Having the send button on the bottom stinks. I liked everything across the top, easy to see and use. This format is atrocious.
30th ranked -
deleted mail timelines are too short please expand
deleted mail timelines are too short please expand
976th ranked -
Need to access hyperlinks for zoom classes.
If you don't make this so called "new, improved" aol mail so that we can click on hyperlinks to access Zoom, we will all be dropping aol. Right now if I want to access a zoom class I HAVE PAID FOR, I have to forward it to a gmail account. I might as well just change my email address to gmail and drop AOL altogether. We have been asking for this ever since you made the change and it falls on deaf ears.
101st ranked -
add logo to signature
PLEASE PLEASE PLEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEZZZZZZZZZZZZZZZZZZZZZZmake availability to add LOGO or PIC to our signature!!!! I dont need flipping emojis!! This is for my BUSINESS ... not texting friends!!!
Thank you!!!
Flustered Business Owner...96th ranked -
HAVE YOU EVER HEARD THE SAYING "IF IT AINT BROKE, DONT FIX IT"???
"SEARCH" AINT WORKING WORTH A KRAPP EITHER!!!
528th ranked -
695th ranked
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Allow email addresses to be viewed in the inbox
As any idiot, except AOL Mail, knows, the name of an email address can be spoofed. GIVE US THE ABILITY TO VIEW THE EMAIL ADDRESS. If some people want to see the spoofed name, let them keep the spoofed name. AT LEAST allow us the option to turn on the email address in the inbox listing.
62nd ranked
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