AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1289 results found
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When I delete a message from the AOL app on my phone, it no longer deletes from AOL mail on my desktop. This is a major inconvenience.
Sync the program with the phone app.
101st ranked -
Composing email starts in English then changes language.
Why does a new email start typing in English then change to something that looks like Russian or Turkish? I can't find an email setting in AOL to force it to write in English.
924th ranked -
Spacing Issues & Forced Grouping by Date
Is "ANYONE LISTENING." This horrible, ridiculous, visually painful, dumbed down version of AOL (and I've used AOL mail, various email addresses for various purposes for nearing 30 years, so I'm NOT happy, I was loyal, now I feel forced to leave AOL) - is GROUPING our inbox (possibly other folders as well, honestly it's too visually painful and mind spinning to look at it to check) into time/day/week/month. NO, I want a list of my emails, one list sorted as I want it sorted - AS WE HAVE ALWAYS HAD BEFORE YOU FORCED THIS HORRIFIC CHANGE ON US. This is…
82nd ranked -
NEW SORT FEATURE
I LIKE THE ALPHABETICAL SORT FEATURE, BUT IT ALSO NEEDS TO LET YOU START AT "Z". I LIKE TO START AT "A" AND GO HALFWAY, THEN START AT "Z" AND GO BACK THE OTHER WAY. SEEMS FASTER WHEN DELETING SPAM.
472nd ranked -
By asking to join community through AOL pop up
I keep getting an AOL pop Up that says to join the community to share your opinion and get unlimited access to all features and conversations.
924th ranked -
don't like my emails in my inbox separated by date!!! Give me back my old format!!!
don't like my emails in my inbox separated by date!!! Give me back my old format!!!
192nd ranked -
Please RESTORE: open and write email in separate window/pop-out window
Please RESTORE: open and write email in separate window/pop-out window
155th ranked -
Keep your communist liberal ads off of my screen. Biden should be in prison.
Keep your communist liberal ads off of my screen. All liberals should be in prison.
89th ranked -
hate this new format
hate this new format, every week i send out a group bible study email, what use to take less than 5 minutes by copy and paste now takes 30-45 minutes, this is driving me crazy!
643rd ranked -
I want to delete all matching a search criteria at one time, not screen by screen.
There are messages I receive daily and want to purge all of at intervals. I used to be able to search by sender and delete all. Now I am limited to delete one display (25 or 50) at a time. It's hard to delete multiple years of daily messages this way.
643rd ranked -
Cannot search for specific contacts!
I cannot find a way to search for all of my contacts messages. why "fix" something that wasn't broken?
83rd ranked -
"Suspicious message" message
Change this -- to give the option to say the message is "okay" because the "Take Action" tab is not at all useful since it does not provide the option to verify that the message is okay. Thanks,
This message seems suspicious...
It could be from a legitimate sender, but there’s a chance it’s an attempt by a hacker to gain access to your system. Tap below to see a list of actions you can take.643rd ranked -
Printing order online with NEW AOL
GIVE A CHOICE TO STAY OUT OF THE "NEW EMAIL"!!
When printing an order online, I cannot get the whole sheet to print becuz
the right side New Mail, Read Mail, etc shows. So I get only half the
information I need. THIS IS PROGRESS?? DOES ANYONE TRY THESE NEW IDEAS OUT????643rd ranked -
need the old format back. New format has too much wasted space to the right of the text. I have to click away the wasted space for each mess
Need the old format back. New format has too much wasted white space to the right of the text. I have to click away the wasted space (by clicking on the hide arrow while reading each msg. Waste of my time!
176th ranked -
I just posted my idea below. AOL gives terrible instructions. I keep getting the quesetion, Do you want extra space but there's no way to
The new email format is AWFUL. It doesn't leave enough space to respond to emails. You have to go way down the page to answer and It's hard to find the area where you can send a reply. Whoever designed this new format did a disservice to AOL users. If it's weren't such a hassle to change to another server I'd leave AOL. Its email is terrible. I don't know why you even changed it in the 1st place. It is very user unfriendly.
643rd ranked -
Font
Not improving it would be just fine with me. I have to chose between a font I can't read and one that takes up half the screen. Just leave it alone!!!!
176th ranked -
Yahoo requires all senders to authenticate with either SPF or DKIM.
Yahoo requires all senders to authenticate with either SPF or DKIM.
643rd ranked -
Why are you denying customers the 3rd party password needed to access your mail with standard software like Microsoft Outlook?
Why are you denying customers the 3rd party password needed to access your mail with standard software like Microsoft Outlook?
472nd ranked -
Why can I no longer highlight and drag text while typing an outgoing email?
Highlight and drag or drop (like any word document) is no longer an option ? Why ?
216th ranked -
Sort Glitch
"Oldest on Top" sort omits latest emails which do show up on "Newest on Top."
924th ranked
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