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← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1417 results found

  1. CHANGE TO UNLIMITED BLOCKING

    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    GET IT CHANGED!!!!!!!!!!!!!!!!!!!!!

    EVERY DAY UNTIL YOU FIX IT!!!!!!!!!!!!!!!!!!!!!!!!

    680th ranked

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  2. Search feature is not working

    Search feature is not working

    964th ranked

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    2 comments  ·  Admin →
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  3. MY RECEIPT OF EMAILS, EVEN TH EONE I SEND MY SLF SOMETIMES TAKE DAYS TO RECEIVE, I AM SUBSCRIBING,

    SPEED UP INBOX RECEIVING

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    1 comment  ·  Admin →
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  4. music

    This automatic music playing thru your adds is pure BS stop it!

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  5. mettre plus de themes

    j'aimerais plus de thèmes pour toutes les époques de l'année.

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  6. UNLIMITED BLOCKING!!!!!!!!!!!!!!

    FIX IT!!!!!!!!!!!!!!!!

    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!

    CHANGE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    680th ranked

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  7. Get rid of "Is It Really You"

    519th ranked

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  8. UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!

    CHANGE TO UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    EVERY DAY UNTIL YOU FIX THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    680th ranked

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  9. THIRTY-TWO!!!!!!!!!!!

    32 SPAM MAILS THAT HAD THE WORD F### IN THEM IN MY SPAM BOX. FIX IT, YOU F'ING LAZY A*****ES!!!!!

    680th ranked

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  10. F*** ME

    STOP BEING LAZY!!!! CHANGE TO UNLIMITED BLOCKING!!!!!!!!!!!!!!
    SPAM TODAY IS 5 EMAILS WITH THE SUBJECT LINE F***** ME!!!!!!!!!!!!!!!!!!!!!!!

    JUST FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    680th ranked

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  11. Have saved mail able to be auto delivered at a future date and time.

    964th ranked

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  12. UNLIMITED BLOCKING

    CHANGE TO UNLIMITED BLOCKING!!!!!!!!!!!!!!!

    EVERY DAY UNTIL YOU FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    680th ranked

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  13. aol website is way sub-par and behind the times...fix the problem I am describing!!

    YOU aol idiots and losers!!!!!!!!!!!!!!!! why aren't the pictures inserted in email DO NOT SHOW UP???????????
    WHY CAN'T AOL BE AT LEAST HALF AS GOOD AS GMAIL??? FIX THIS PROBLEM RIGHT AWAY!!!!!!!!!

    964th ranked

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  14. Quit inserting the small ads on the right side of the page--when printing the page, they cover part of the text. This is very aggravating!!

    15th ranked

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    Gathering Feedback  ·  1 comment  ·  Admin →
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  15. New Inbox functionality

    I am writing to request the ability to sort emails by sender within the Inbox. This functionality would significantly improve efficiency, particularly when reviewing communications from key stakeholders or managing high‑volume correspondence.

    Thank you for considering this enhancement.

    Sincerely - Keith

    964th ranked

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  16. Unable to add a contact invite on Aol Mail calendar

    I am not able to add someone else's email address when creating a calendar entry/invitation from my HP envy when using microsoft edge.

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    Gathering Feedback  ·  2 comments  ·  Admin →
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  17. UNLIMITED BLOCKING

    EVERY DAY UNTIL YOU FIX IT!!!!!!!

    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    FIX IT!!!! FIX IT!!!!!!! FIX IT!!!!!!!! FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    680th ranked

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  18. Suddenly lot receiving email from my family! What happened? Also can't send mail from my phone to myself.

    Please fix the mail to that I can get messages from my family again. Political mail comes through fine. I don't understand!

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    Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  19. EVERY DAY

    UNLIMITED BLOCKING!!!!!!!!!! EVERY DAY UNTIL YOU FIX THIS!!!!!!!!!!!!!!!!!!!!!!

    680th ranked

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  20. Your Internet Is Offline

    This is getting Ridiculous!!!!!
    When The Ads Stop Working It Says I'm Offline When I'm On A T-1 Line And I Know That I Have Internet.
    The Ads Should NOT Have The Control Of My Email Connection!

    56th ranked

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    Gathering Feedback  ·  3 comments  ·  Admin →
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