AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1267 results found
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Go Back to classic!
I have looked for other places to go to, because you won't let us go back to classic. Or because you have not taken the best from classic and combined it with the best from the new. Frankly, you have just switched over to Yahoo in my opinion. There is nothing new about Aol. The only thing really good about Yahoo is the background and the calendar. I am searching right now for another email provider.
15th ranked -
"Related contacts""
Hi, why don't you eliminate the popping "related contacts",
it is "annoying", it is a waste of time, it is not "smart".
Thanks.320th ranked -
"Clean your mailbox"
Hi, It would be helpful to be able to select an entire year as a choice with "Clean your mailbox."
320th ranked -
Get rid of the pop-up ads
Get rid of ads when you open mail. I've dislikes the same ones over and over, and they keep coming back. Ive tried to opt out, but it only got rid of 15 of 48 locations.
8th ranked -
It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocks to 10,000 or more!
Been a subscriber since 1995! It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocked senders to 10,000, or more!
10th ranked -
I don't have the Block senders option on my AOL email. When Click on security and privacy I can't block anyone.
I need to be able to block senders on my main AOL account. I don't have the option. My other screen names have it but not my primary.
644th ranked -
icon colors
The recent color change of the AOL icon on my iPhone is terrible. Yellow & black is too harsh ... looks like some type of "warning image" not just a nice icon letting me know how to open my AOL app. Hope AOL will consider changing it back to that nice blue & white it always was prior to this change.
385th ranked -
I would appreciate attachment preview/viewing be available in AOL Windows application.
I would appreciate attachment preview/viewing be available in AOL Windows application.
921st ranked -
HAVE YOUR FILTERS ACTUALLY WORK!!!
HAVE FILTERS THAT ACTUALLY WORK. YOU GIVE THE OPTIONS TO USE THEM AND THEY DO ABSOLUTLY NOTHING
921st ranked -
Re: AOL icon on yellow background
I am joining the chorus in saying that the AOL icon on a yellow background is absolutely an eyesore, Why do you remove the blue colour which is good for eyesight to the yelloiw colur.
There are things should concentrate on. Like putting and updating AOL DICTIONARY to accepting new and unfamiliar words, and keep showing them as mistakes each time one writes an email, e.g like Adamu Akateng which keep showing up as mistakes. Apart from spelling mistakes that AOL highlights, there is no grammer correction.
Also AOL keeps saying that my email address is not recognised and it…
921st ranked -
Disable keystroke to send
On the web site, we need a way to disable using [Ctrl]-[Enter] keystroke to send an email. This can be inadvertently hit while writing an email, because [Enter] is used for new paragraphs and [Ctrl] is used for copy-paste. At the very least there should be a confirmation prompt before sending. When a half-written email suddenly sends itself, it is a horrible experience. Please prioritize this improvement.
921st ranked -
Not Receiving mails
I am not receiving any mails post 1st August, 2025. Please help!
921st ranked -
STOP redirecting to the news page after sending of emails, just let it go back to inbox like a normal email account or make it optional
Please stop or make it optional that after sending an email instead of going straight back to the inbox (the natural thing to happen and what other email providers do) you are taken to a news round up page and have to either click 'x' or "back" to get back to the inbox page. It interrupts my mental flow, is bad for RSI injured people or ppl with other hand disabilities (extra needless clicking), bad for workflow and bad for mental health- I personally do not doom scroll or injest news daily. That is my choice and I am VERY…
136th ranked -
the vacation mode is not working
, i tried another browser,
921st ranked -
see below
Please let me know, over the past three days, more than half the profiles sent to me daily are "Profile not Available" This is new on My Laptop and compares to Match not allowing profiles to open when I am using my Apple cell phone. The laptop profiles, not available, is new.
It makes me suspicious of the Match Agenda to keep me on the site and lessen my options, I am ready to cancel my subscription if not correct in 2 days.
921st ranked -
Add to Contacts Failure
AOL Mail fails to add new contacts to the Contacts List when selecting addressees from emails. When selecting these addressees, the right panel opens with the correct information, but fails to Save this data to the Contacts List.
Please advise.
Thank you.921st ranked -
constant harassment signing in, towards disabled or crippled combat heros is very disgusting and cowardly
should be able to sign in with no issue's or come up with a better solution, constant harassment just from clicking a button is very disturbing, IF LIKE many people if you have problems with other nationalities, veterans, cripples > GET HELP
921st ranked -
921st ranked
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Bonjour, Quand j'ouvre ma boîte mail, le volet de droite ne reste pas en mode 'réduit" ce qui gêne pour la lecture des intitulés des mails.
Bonjour,
Quand j'ouvre ma boîte mail, le volet de droite ne reste pas en mode 'réduit" ce qui gêne pour la lecture des intitulés des mails.
Même si je réduis le volet, à l'ouverture de cession suivante il se remet en mode large.
Ce volet peut il être complètement fermé et ouvert uniquement à la demande et non pas par défaut..?
Ce volet peut-il être supprimé par des options d'affichage.?
Je n'ai rien trouvé pour régler ce gros problème.921st ranked -
AOL Mail Folders
AOL Mail folders are not available in standard version but showing in the basic version
921st ranked
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