AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1182 results found
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see attached message
your email program is not usable to forward an email while deleting the original senders name please give us the program we had 4 months ago
we are getting desperate564th ranked -
If I pay AOL mothly I should not have to pay for Ad Free mail
If I pay you monthly I should not have to pay for Ad Free mail.
180th ranked -
Block emails starting with new-offer
Block all emails starting with new-offer. I have received 100's and 100's of spam emails, all with different endings, but all starting with new-offer. I don't receive any of these spam emails in Gmail, but 1000's in AOL. Please do a better job of vetting out the garbage.
161st ranked -
You are blocking access to my mail
You are blocking access to my mail. 2 days now When are you going to fix this? Do I have to find another email? AOL doesn't appear to work
411th ranked -
See below comments and question!
- Immediately fix the problem that doesn't allow me access to my email. What the **** is going on?
- Allow access to a live agent, rather than a recording, that will aid me in obtaining above access. What the **** is going on?
411th ranked -
The Agenda and ToDo list are good additions, and I use them a lot. It would be helpful if I could print the ToDo list as a stand-alone.
Asking for an "Improvement" and then responding with a request for the idea is rather redundant.
913th ranked -
913th ranked
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Great idea
Stick the verification code **** where the sun does not shine!!
326th ranked -
Ban Audio Ads
Every time I open my email at AOL-- which is perhaps a hundreds times a day-- I am now being forced to listen to an audio of an ad-- the same ad each time- which cannot be located nor turned off and wasn't clicked on. This is extremely annoying. Please stop this immediately.
151st ranked -
Preview attached files.
Allow attached files to be previewed without having to first down load them.
326th ranked -
Search SPAM
I cannot figure out how to search (using the Search bar) my SPAM box. It appears that every other folder is searchable, but SPAM is not. Is this an oversight or by design.
227th ranked -
YOU HAVE PROBLEMS !
You have 52 pages of complaints (or suggestions) with about 15 suggestions on each page. That approxates 780 problem areas with most having several votes. Do you think you might be having a problem? I can or will not read through 780 complaints. I read through the first 3 pages and most appear to be unwanted changes AOL is making without any notice or option to reject. As said before, we do not want your changes. I have had AOL since 2000. I, as many before me have said, have stayed with AOL because it stayed basically the same. Any…
326th ranked -
Informed Delivery again going to SPAM folder
Received Informed Delivery in SPAM., again, Response from USPS after contacting them.
It appears you or your email provider marked the Informed Delivery emails as SPAM. We requested from your email provider the removal of that designation.
If you send even one USPS email to SPAM all subsequent emails will go to SPAM.
You should start seeing emails with images in a few days.
In the future you will need to reach out to your email provider for assistance. The program they use is for SPAM block is called MailGun. They have the capability to turn this on or off. …326th ranked -
Add More Holiday Themes!
Give users more choices of holiday themes. The previous version of AOL Mail allowed users to choose from several themes related to Christmas, Halloween, Thanksgiving, etc. These are now gone. Why?
27th ranked -
email text is small unreadable font
My email text suddenly changed to a small unreadable font even though Settings shows that Large Text is turned on. I now have to use a magnifying glass in front of my screen to select what to read and then go into edit mode via Forward or Reply and select 'Aa' to enlarge the font in order to read it.
I will truly appreciate your help in resolving this issue. Thank you!
Greg Price564th ranked -
Move or eliminate banner with 5 icons
There is a banner with 5 icons, Contacts, Calendar, Notepad, Questions, Settings. How do I move or eliminate the banner & icons. The purpose is to free up the space to the right of the email in-tray of incoming emails and provide a wider view of the emails to manage more easily.
180th ranked -
New feature disappearing email
That is right you to can experience the great run of not having your email for over 45 days. Just sin up to AOL now.
411th ranked -
Bring back old email format
Your email format is totally illogical. Replying method is absurd, Did you fire the guy who did this yet?Did you fire the guy who allowed him to do it? Reinstate the old format.
161st ranked -
no good type size and spacing options
As far as I can tell, there are only two type and spacing options...1: VERY small type..smaller (and thinner) font than I have ever used in email. OR 2: Giant type with huge spacing between lines...allowing very little information on a page....which is not an option at all...just a big, fat magnification of #1. Most email programs I have used have multiple type and spacing view and compose options.
21st ranked -
It should have ribbon which contains all icons such as: File, Home, View, Insert, Review, Paste, layout, Normal, Recall, Read/Unread, etc
AOL Mail should have a ribbon (which it doesn't have) with icons: File, Home, View, Review, Insert, Paste, Recall, Read/Unread, Normal, Layout, etc.
266th ranked
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