Skip to content

AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1417 results found

  1. Quit making changes. Today our logo keeps disappearing and a large gap of white spade is there. We hate the stripes down the side of a forwa

    Quit making changes. Today our logo keeps disappearing and a large gap of white spade is there instead. Very annoying. We still hate the stripes down the side of forwarded emails.

    680th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. I'm having trouble opening email link. takes me to "ERR_TOO_MANY_REDIRECTS", but sometimes it works

    I'm having trouble opening email link. takes me to "ERRTOOMANY_REDIRECTS", but sometimes it works

    964th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Where is the undo button - keep losing my work

    Not exactly a novel idea but please deal with the undo button issue - it's a nightmare to keep losing work

    964th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. When I open AOLmail I get one of my folders, always the same one. I always have to click on New Mail to get my new mail. I go to settings an

    When I open AOLmail I get one of my folders, always the same one. I always have to click on New Mail to get my new mail. I go to settings and make sure that I have chosen to open to my mail. Tell me how to fix this.

    680th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  5. aol blows !!

    get your sites to work properly !!

    964th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. You really screwed up sign in!! why do I need 2 step.. It messed up the 3 accounts that my family had family has with aol.

    why do I need to step sign in. every thing was fine, I never liked gmail but Im thinking about it now..

    964th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Dramatically increase the number of email addresses which can be blocked. The current limit of 1000 is by far inadequate

    Set a flexible limit to the number of e-mails which a user can blocked or set an automatic limit to a higher number of spam mails to block. Over the last two months my spam has increased to over 250 a week. It is slowly but surely increasing. I do not have the time or patience to check it every day.

    964th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 188th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Slow

    Everything in my mail comes up so slow! I have had AOL since I began emailing, maybe 20+ years ago? It has been so slow this past year or so. I wait 4-5 seconds for a mail to come up & then when want to put it into a file- again 4-5 seconds. So much time wasted. My ISP said that I should ask you to update the version. I have no clue. Just know it is not the same AOL I used to have. Can you please update my version to restore the faster access please? : ( Fran

    680th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. GET IT CHANGED

    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!

    CHANGE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    964th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Can't the old themes still be available?

    Why did you take away my theme? I loved it! It was an Asian vibe with cherry blossoms or something similar. I was right in the middle of an email when you updated and WHAM it was gone! WTF? There aren't many themes available-- can't we still have the old ones as well as the new ones?

    But thank you for bringing stationery back! It's one reason to stay with AOL.

    964th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. AOL removed emails i was saving without being told to do so. Perhaps for political content in violation of my First Amendment.

    AOL removed emails I was saving perhaps for political content in violation of my 1st Amendment Rights I have not been censored since winding up in FB jail. I will not have my account, that I've had for 40 years since I paid for it, violated in such a way. The emails were from Prometheus. Is AOL the next class action suit to be filed? How many others have had their accounts violated in such a manner? I will be posting this on X.

    964th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. FFS, JUST FIX IT!!!!!!!

    GET OFF YOUR LAZY ***** AND CHANGE TO UNLIMITED BLOCKING OF SPAM. IS IT THAT HARD, OR ARE YOU JUST THAT DUMB????

    EVERY DAY UNTIL YOU CHANGE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!

    964th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. OMG!!!!!!!! FIX IT!!!!!!!!!!

    WORST COMPANY EVER!!!!!!!!!

    UNLIMITED SPAM BLOCKING!!!!!!!!!!

    OR PERHAPS YOUR STAFF IS JUST TOO DUMB TO STAY AHEAD OF THE SPAM SENDERS!!!!!!!!!!!!!!!!!!!!!!!!

    964th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. insupportable de recevoir des spams à longueur de journée il faut tout bloquer ,anarchie totale

    un controle sérieux des mails ,et chiffrement sinon faillite assurée ,fin d'AOL

    964th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. unable to change my security method because I can't log in due it not working, customer service is unable to help

    unable to change my security method because I can't log in due it not working, customer service is unable to help,
    my account is friedmansmovie@aol.com I can get into the email on a different computer, but cannot install anywhere else due to this problem

    964th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. CHANGE IT!! FIX IT!!

    JUST CHANGE IT!!!

    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    EVERY DAY UNTIL YOU FIX THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    964th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Need to change back to other Mailsite,

    I want to go back to the other Mail site I use to have. Not this one How do I change it?

    964th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. ACCOUNT DELETION

    1) Place ACCOUNT DELETION in a place where one could find it without losing it!!!!!
    2) When one finally deletes an account - IT SHOULD SAY ---> DELETION SUCCESSFUL!!!!
    AND BY NO MEAN ERROR ---WHY???? Basic login ---> we are NOT TRYING TO LOGIN!!!!!

    So I hope you improve AOL and remove all these ilogical nonsense!!!!

    Thank you!

    964th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. ACCOUNT DELETION

    1) Place ACCOUNT DELETION in a place where one could find it without losing it!!!!!
    2) When one finally deletes an account - IT SHOULD SAY ---> DELETION SUCCESSFUL!!!!
    AND BY NO MEAN ERROR ---WHY???? Basic login ---> we are NOT TRYING TO LOGIN!!!!!

    So I hope you improve AOL and remove all these ilogical nonsense!!!!

    Thank you!

    964th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Mail Norrin

Categories