AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1199 results found
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New feature disappearing email
That is right you to can experience the great run of not having your email for over 45 days. Just sin up to AOL now.
412th ranked -
Bring back old email format
Your email format is totally illogical. Replying method is absurd, Did you fire the guy who did this yet?Did you fire the guy who allowed him to do it? Reinstate the old format.
161st ranked -
no good type size and spacing options
As far as I can tell, there are only two type and spacing options...1: VERY small type..smaller (and thinner) font than I have ever used in email. OR 2: Giant type with huge spacing between lines...allowing very little information on a page....which is not an option at all...just a big, fat magnification of #1. Most email programs I have used have multiple type and spacing view and compose options.
21st ranked -
Accessibility
After trying several times to phone AOL each time a message says Hmmm, we don't recognize your phone number. Try calling from another phone. This is nuts. It's the same phone number I've had for 25 years. There's no way to email AOL or to chat live. It's impossible to make contact with AOL. I tried accessing my email account from my library to use their high quality printer to print out some emails. I couldn't do it, I was locked out of my own email account. There's nobody to talk with about this. This stinks. Also, there's no way…
917th ranked -
It should have ribbon which contains all icons such as: File, Home, View, Insert, Review, Paste, layout, Normal, Recall, Read/Unread, etc
AOL Mail should have a ribbon (which it doesn't have) with icons: File, Home, View, Review, Insert, Paste, Recall, Read/Unread, Normal, Layout, etc.
266th ranked -
Fix the problems submitted. Don’t just post them! Allow domains to be blocked as spam!
Fix problems submitted. Don’t just post or combine them and do nothing about them. Allow domain names to be blocked as spam. I get about 50/day from the same Domain and can’t block them. I’ve had AOL FOREVER, but am about done with wasting so much time per day deletig spam.
227th ranked -
Please put SEND at the top of the mail window !!
Please put SEND at the top of the mail window !! Also some space at the bottom of the mail window please !!! I really want to have more control of the way my mailbox works.
18th ranked -
Why do we have to login to a different email account in order to get to this one?
Every time I log in to my AOL Mail, it requires me to enter a code from a different email before I can get in. What is the use to have an AOL email account if I have to have another one somewhere in order to get into yours?
917th ranked -
Why can't I receive some of my emails.
I use to receive emails from my church and now I don't get any. there are other companies that I am unable to receive emails. What is AOL's issue.
917th ranked -
spam folder
I can not put the junk mail I get and block it anymore and I get at least 20 to 30 spam email every day. I need you guys to block anything that goes into the spam folder.
567th ranked -
THE HIDING OF THE EMAIL I SEND IS IDIOTIC AND BOTHERSOME
TO HIDE THE EMAIL I SEND IS THE WORST IDEA EVER AND BOTHERSOME. OFFER THAT TO CHEATERS, TO PEOPLE WHO NEEDS TO HIDE FROM DECENT PEOPLE- SHOULD NOT BE A PERMANENT FEATURE BUT A CHOICE TO CLICK ESPECIALLY- NOT MAKING IF HORRIBLE FOR THE WHOLE WORLD
917th ranked -
SENT mail to be sorted by sender
Why dont you allow SENT mail to be sorted by sender like you allow in all the other catagories, so searching for a specific something sent by a specific someone is actually possible. DUHHHHH !!!!!
917th ranked -
917th ranked
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Remove that top-line ad in email inbox list.
The top-line/moving ad causes me to routinely delete the wrong emails in my inbox - driving me crazy. I've no doubt missed important emails. What an awful place to force an ad. Do you really mean to irritate us every time we try to read mail?
24th ranked -
You make it so **** hard to find the settings place to change my AOL password!
Add password change to the settings. Who gives a **** about the graphic theme?
917th ranked -
open emails side by side NOT TABS
I need to be able to open emails side by side NOT TABS. Bring back the classic styling.
917th ranked -
blocking duckdns phishing email bombing
duckdns is a free dynamic dns service being used to send out mass phishing emails.
412th ranked -
Spell Check what happened to it.
Add a spell check
3rd ranked -
no notice received spam
I never receive a flag that I've received spam! I wouldn't know from the folders as it doesn't highlight a number or any spam has been received! Pretty crazy. NEED to fix.
917th ranked -
Eliminate monogram-style initials before email addresses
The circles with stylized initials before each email in lists and when sending emails is useless, takes up space, and makes it impossible to highlight and copy or delete email addresses from an email.
412th ranked
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