AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1414 results found
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Quit making changes. Today our logo keeps disappearing and a large gap of white spade is there. We hate the stripes down the side of a forwa
Quit making changes. Today our logo keeps disappearing and a large gap of white spade is there instead. Very annoying. We still hate the stripes down the side of forwarded emails.
679th ranked -
I'm having trouble opening email link. takes me to "ERR_TOO_MANY_REDIRECTS", but sometimes it works
I'm having trouble opening email link. takes me to "ERRTOOMANY_REDIRECTS", but sometimes it works
964th ranked -
Where is the undo button - keep losing my work
Not exactly a novel idea but please deal with the undo button issue - it's a nightmare to keep losing work
964th ranked -
When I open AOLmail I get one of my folders, always the same one. I always have to click on New Mail to get my new mail. I go to settings an
When I open AOLmail I get one of my folders, always the same one. I always have to click on New Mail to get my new mail. I go to settings and make sure that I have chosen to open to my mail. Tell me how to fix this.
679th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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188th ranked
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Slow
Everything in my mail comes up so slow! I have had AOL since I began emailing, maybe 20+ years ago? It has been so slow this past year or so. I wait 4-5 seconds for a mail to come up & then when want to put it into a file- again 4-5 seconds. So much time wasted. My ISP said that I should ask you to update the version. I have no clue. Just know it is not the same AOL I used to have. Can you please update my version to restore the faster access please? : ( Fran
679th ranked -
GET IT CHANGED
UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!
CHANGE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
964th ranked -
Can't the old themes still be available?
Why did you take away my theme? I loved it! It was an Asian vibe with cherry blossoms or something similar. I was right in the middle of an email when you updated and WHAM it was gone! WTF? There aren't many themes available-- can't we still have the old ones as well as the new ones?
But thank you for bringing stationery back! It's one reason to stay with AOL.
964th ranked -
AOL removed emails i was saving without being told to do so. Perhaps for political content in violation of my First Amendment.
AOL removed emails I was saving perhaps for political content in violation of my 1st Amendment Rights I have not been censored since winding up in FB jail. I will not have my account, that I've had for 40 years since I paid for it, violated in such a way. The emails were from Prometheus. Is AOL the next class action suit to be filed? How many others have had their accounts violated in such a manner? I will be posting this on X.
964th ranked -
FFS, JUST FIX IT!!!!!!!
GET OFF YOUR LAZY ***** AND CHANGE TO UNLIMITED BLOCKING OF SPAM. IS IT THAT HARD, OR ARE YOU JUST THAT DUMB????
EVERY DAY UNTIL YOU CHANGE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!
964th ranked -
OMG!!!!!!!! FIX IT!!!!!!!!!!
WORST COMPANY EVER!!!!!!!!!
UNLIMITED SPAM BLOCKING!!!!!!!!!!
OR PERHAPS YOUR STAFF IS JUST TOO DUMB TO STAY AHEAD OF THE SPAM SENDERS!!!!!!!!!!!!!!!!!!!!!!!!
964th ranked -
insupportable de recevoir des spams à longueur de journée il faut tout bloquer ,anarchie totale
un controle sérieux des mails ,et chiffrement sinon faillite assurée ,fin d'AOL
964th ranked -
unable to change my security method because I can't log in due it not working, customer service is unable to help
unable to change my security method because I can't log in due it not working, customer service is unable to help,
my account is friedmansmovie@aol.com I can get into the email on a different computer, but cannot install anywhere else due to this problem964th ranked -
CHANGE IT!! FIX IT!!
JUST CHANGE IT!!!
UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
EVERY DAY UNTIL YOU FIX THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
964th ranked -
Need to change back to other Mailsite,
I want to go back to the other Mail site I use to have. Not this one How do I change it?
964th ranked -
ACCOUNT DELETION
1) Place ACCOUNT DELETION in a place where one could find it without losing it!!!!!
2) When one finally deletes an account - IT SHOULD SAY ---> DELETION SUCCESSFUL!!!!
AND BY NO MEAN ERROR ---WHY???? Basic login ---> we are NOT TRYING TO LOGIN!!!!!So I hope you improve AOL and remove all these ilogical nonsense!!!!
Thank you!
964th ranked -
ACCOUNT DELETION
1) Place ACCOUNT DELETION in a place where one could find it without losing it!!!!!
2) When one finally deletes an account - IT SHOULD SAY ---> DELETION SUCCESSFUL!!!!
AND BY NO MEAN ERROR ---WHY???? Basic login ---> we are NOT TRYING TO LOGIN!!!!!So I hope you improve AOL and remove all these ilogical nonsense!!!!
Thank you!
964th ranked -
no option to view images
I have images disabled by default. There used to be a button to view images if I wanted to. The button was removed and now there's a message that says "External images are now safer and shown by default." and tells me to change my settings. I'm not turning images on by default. Give me back the button to view images.
964th ranked -
UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!
FIX IT!!!!!!!!!!!!!! CHANGE IT!!!!!!!!!!!!!!!!!!!!!!!!!
UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
EVERY DAY UNTIL YOU CHANGE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
964th ranked -
aol does not take my pdf attachments any more. none. why and how can that be fixed??
aol does not take my pdf attachments any more. none. why and how can that be fixed??
964th ranked
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