AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1215 results found
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Support 3rd party email apps
Support 3rd party email programs. We have been a long time user of AOL email, but now must leave, because you do not now support 3rd part email programs. We have multiple email providers and need to look at all our email in one central location. Since you do. not do that and others do, we must leave your service and transfer all our stuff to our other email provider.
913th ranked -
Support two phone numbers for 2nd factor authentication
My wife and I share an aol email account. Your second factor authentication only supports one phone number for texting a code or 2 factor authentication. This of course won't work for us. If you supported use of two phone numbers, as other apps do, we could use your 2 factor authentication.
332nd ranked -
"Remind me later"
I have been saying 'no' FOR DECADES!
STOP ASKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!480th ranked -
Make text formatting available and convienent again
The new email is terrible, no text formatting option, how shabby. A total disappointment.
645th ranked -
I HATE HATE HATE YOUR NEW AOL It just plain sucks.
go back to old format and tasks
645th ranked -
Follow Up Attempt
Thank you for your message quoted below. The Help.aol.com link did not appear to accommodate any access to contact you; and I do not subscribe to any Social Media sites. Please advise. Thank you..
Thank you,
<< Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com. >>AOL team
480th ranked -
calendar
The calendar print is so tiny you can't read it.
Remove the prior and next month's views from the calendar print.
332nd ranked -
CC and BCC eMail addresses are hidden
The new AOL Mail interface fails to show email addresses in the CC and BCC areas and only displays names. Please fix this failure.
283rd ranked -
Cannot resize photos Have to reformat text from other doccuments.
You apparently DO NOT LISTED TO ALL THE FEED BACK AS YOU HAVE NOT DONE ANYTHING ABOUT IT.
Please Listed to your users!
We cannot paste text into emails from Word without having to reformat.
We cannot size photos pasted into emails any longer. Please fix.
WAKE UP! We do not like these changes.645th ranked -
add capability to insert (not attach) pictures inline. My god, every mail engine on the planet can do this
what? I can't inline insert a picture? Even gmail lets me do that. Please add this. I cannot believe you've gone backward in time.
480th ranked -
deconnexion automatique
Comment deconnecter automatiquement mon compte après x mn de non utilisation ?
645th ranked -
stop letting bored people change mail settings without asking individual permission. i cant get rid of the wonderful side bar
i can't see my email on my android phone now. The ones making these changes really don't care about keeping people using aol
480th ranked -
Do not randomize email addresses on list and give number of addresses on list
My contact lists are sorted in alphabetical order. But when I compose an email using that list, the contacts appear in a random order, making it hard for me to see if a particular person is on that list. Why?
And I used to know how many persons are on that list. Now I don't. makes it very difficult to be sure I haven't missed out anyone.283rd ranked -
NEWS
TURN OFF YOUR LEFT WING PHONY NEWS
480th ranked -
Dashboard security is not working
I have opted out of the sale and sharing of my information in 2020 via the AOL/Yahoo dashboard. Upon checking frequently, I see that Yahoo/AOL has changed my options, without my consent or approval, to allow the sharing and selling of my information. I have contacted Yahoo numerous times about this, and it still hasn't been fixed. I opted OUT of all sharing and selling of my information in 2020, and yet the site keeps changing it back to allow. Not acceptable. I want all of your vendors to abide by the options I elected, which is NOT TO SELL…
162nd ranked -
good
I'm happy.
913th ranked -
ability to highlight in the compose area
ability to highlight in the compose area
152nd ranked -
Pin My Calendar to Sidebar
I want to be able to pin the calendar to the sidebar. Currently, if you select the calendar icon, the calendar view goes away every time you select a new email. This is incredibly aggravating. The user should be able to determine what view is most important to them without having to select it every time a different email is viewed.
332nd ranked -
I have house listings being sent to me but the links do not work in this "new" AOL ...please fix it
I have listings for houses being sent to me but the "links" to the properties do not work with this "new" aol ... please fix it
645th ranked -
AOL not listening & bullying might have worked 2 years ago but NOT NOW. You don't listen. Fine, Peace out!
I am already selecting my new email company and one of the criteria I am using is receptiveness to clients, in general. You have thousands of clients who have reacted to stylistic and discriminatory choices you made in your new format. You have ignored every single one of us with the "reviewing feedback" gaslighting. You fixed something that was not broken. If we wanted Gmail features, we would have gmail...some of us do have gmail for professional uses but AOL for personal use for 30 years. And, there it is. After 30 years of loyalty, you decide our opinions and…
185th ranked
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