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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1300 results found

  1. delete email in inbox

    how do I delete all in box email?

    643rd ranked

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  2. Return to your "PREVIOUS FORMAT". A "frustrated customer" speaking at you AOL.

    Return your wider varied selection of stationary and font.
    Increase the size of the emojis to fit the page/letter you're inserting them in. Presently they are so small you can't tell what the emoji is that has been added to the letter or comment.
    Your so-called "Large" font in the settings are still difficult to read.
    We should be able to increase the size and boldness to what is comfortable for the user.
    On December 5th, 2023 I commented on your Lack of Holiday and Seasonal themes. Returning your large selection of themes, stationary, font selection and the above items…

    469th ranked

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  3. Make it so I can auto-forward to a different email address

    AOL seems to be the only major email service to not allow this. It makes no sense and it causing business issues on my end.

    318th ranked

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  4. I have to log in Everytime I come to view my mail!

    Everytime I click on my AOL tab, to see my mail, I have to login! It’s redundant AND irritating, as I don’t log out!. Please create an option
    for us to bypass (in the option tab) this login exercise, especially if we don’t log out!

    382nd ranked

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  5. ADD MORE FONTS TO CUSTOM DEFAULT SETTINGS IN WRITING EMAIL

    Custom default writing EM setttings: There is NO DIFFERENCE AT ALL betw Classic, Classic Wide and Garamond. Each exactly the same in the Preview Signature field. MORE VARIETY OF FONTS PLEASE! I always used Georgia. Why has it been dropped?

    318th ranked

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  6. 469th ranked

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  7. your news in 'TODAY ON AOL" are so stupid and shallow. A shame for culture and education.

    your news in 'TODAY ON AOL" are so stupid and shallow. A shame for culture and education. I by pass them wthput atempt t read them Yhey are just a nonseses news, irrelevamt, plainly stupid, not coming from any one who could be as stupid and shallow as them

    318th ranked

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  8. The calendar used to be easy to use. Now I cannot even get in to put in an appointmnetYour

    Go back to your old system....You think you know better...but you dont't You are just looking to make changes. My friends agree. If you really want input... aask peoeple who have been on aol for a long time like 20 years.....but no you all think you know better than us. The old calendar was just fine and I could get into it. Now it will not show.

    Go back to your old system. If I have to learn something new I will go to the new provider like g-mail.

    Susan Van Zant
    suvanzant@aol.com
    760-315-0142

    382nd ranked

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  9. why is email moving so slow this needs to be fix now

    fix slow moving email or i will leve

    469th ranked

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  10. Remove the DATEMYAGE Advertisement

    Scam website that lures in members then floods email with unsolicited material. I have 'disliked' it and left feedback with no results. All my advertisements are the same: DateMyAge. REMOVE IT PLEASE.

    382nd ranked

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  11. Why did the automatic "bcc" option disappear so that every email I send automatically also sends to myself? This new version is TERRIBLE!!!

    Why did the automatic "bcc" option disappear so that every email I send automatically also sends to myself? This new version is TERRIBLE!!! Does AOL strive to make its developers justify their existence by making unneeded changes? Do you ever ask your customers what they want before you make these ridiculous changes? Your new versions are never better - only more confusing!

    318th ranked

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  12. Fix New AOL to Have Features of Old or Make Classic Email Available

    Things I'd liked changed. 1. When trying to delete from Spam and Trash, the Select All doesn’t check all. It only selects what you see. You have to scroll down and click again each time to delete the next group. ANNOYING!
    2. Too many headings under Inbox. I would like to remove Starred and Unread.
    3. When I click Inbox it doesn’t go back to the top showing the last one I received anymore.
    4. After entering address when using Compose, a box called Related Contacts opens. Create option to not have the box appear.
    5. When composing an email…

    277th ranked

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  13. Bring Back Contact editing and display window.

    Your Contact arrangement is not friendly to editing and deleting. Your previous contacts & list management method was so superior to your present arrangement.

    318th ranked

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  14. Not Americans with Disabilities Friendly Email Anymore

    Bring back what AOL had before this horrendous mess. It is not disabled Americans Act friendly. I have eye problems and this new layout is a real strain on my eyes. Cannot read email the way I used to. Also, when going down list and marking delete - 90% of the time I have to redo it or delete one at a time. The box to check it off is too small.
    Also, my folders that were to the left of my email are somewhere way down at the bottom and it is extremely difficult to get to them. The…

    469th ranked

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  15. I would like to view my email in full width. Stop insulting me with your stupid graphic

    I would like to read my mail in full width. Stop insulting me with your stupid graphic!

    382nd ranked

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  16. Can't find emails in search, only gets a few, This is TERRIBLE, I HATE IT

    Can't find emails in search, only gets a few, This is TERRIBLE, I HATE IT
    This platform is hard to read, hard to use, it is slow and the search is awful.
    Now I have to try to go through every email to find something. I hate this platform, please let us go back but you ruined our ability because when we try to convert back, it is not the same at all. This is terrible, Looks like I will have to go with Gmail this is so terrible.
    Everyone hates AOL now.

    382nd ranked

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  17. 382nd ranked

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  18. Autocorrect spelling WHILE TYPING!!!

    When are you going to restore autocorrect spelling while typing - the way it was before you imposed this new (most difficult) format on us? My computer settings are and always were on autocorrect spelling while typing. My typing in THIS FIELD is autocorrected while typing. WHY can't you restore it to the message field in the emails? It is extremely undesirable, untimely and frustrating with the current method of correcting spelling before sending - line by line.

    382nd ranked

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  19. How do I email a bulk list? Change my senders name?

    I changed my senders name once, but can't figure out how to do it again. Also I can't find a way to email a bulk list.

    318th ranked

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  20. 277th ranked

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