AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1186 results found
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I do not like giving my name and then being asked my preferred name
When asked for my name and fill this out I resent being asked for my preferred name . Linda is my name. Female with a female name. I am old school and do not adore unicorns and rainbows. I am with the majority and will not bow to the minority.
564th ranked -
Combining multiple Mailboxes under one sign-in page.
I have several email addies, have to sign out of each to in order to go to the page that contains mail from one of the other addresses.
564th ranked -
color code messages
Would like to assign different colors to different messages so I can quickly identify subject matter. For instance mail from personal friends and another color to business email or financial, etc.
564th ranked -
Difficulty Finding Attachment
When a sender has an attachment to their message IT MUST be accessible within the senders message. I had an initial message with several replies going back and forth and on the latest reply, the sender had 2 attachments but I could not find them. I finally scrolled down to the bottom of the page and found them below my initial message. THIS IS EXTREMELY CONFUSING AND UNACCEPTABLE.
913th ranked -
Let us manipulate the text by color, word features, emoji, pics, italicize, highlight, et.
I see lots of suggestions (demands?) because this is soooo disappointing, but I keep looking to see if you have improved anything. I don't see that you are improving! I want to manipulate the text, choose a color for the text, be able to highlight, italicize, add emoji, add pics, It's the moden age!!!!!!! This is sooooo antiquated. Do something !
913th ranked -
this new email is terrible. I have to re-read everything to find out what the last message was from whoever is getting back to me. Not good
Whoever invented this new aol email just made a change for the sake of change. Not a good thing at all. When I get a response from someone, I have to re-read everything to find out what the last message that was sent when I am emailing with someone back and forth. It seems a lot of people are having issues, so why not take the advice and redo this. The old email was better, but if someone wants to change, then do it right. You are like the politicians who will not listen to the people.
913th ranked -
The current batch of pictures to personalize the email page are some of the ugliest I've ever seen. Bring back the old olds!
BRING BACK THE OLD PICTURES AND FORMAT
564th ranked -
9 out of 10 top rated suggestions are the same. LISTENING?!
your customers have made their voices heard. when will you listen? all I want to do today is to access my email without having to give everything but my blood type. now that I have my account locked up for too many attempts I am even more furious
564th ranked -
Incomplete Titles for AOL News Articles - A Terrible Idea.
AOL News does not now show full titles for most news articles. A terrible idea. I will not read any article where the title does not tell the content of the piece. Bad for AOL. Bad for advertisers that I hope are complaining big time.
326th ranked -
913th ranked
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Allow embedding/inserting of images in email!
The work-around is terrible ... the "attached" images are too small to see (what is now considered "large" used to be medium) ... and you must make it so that, after attaching an image it allows you to automatically return to that some picture folder since most attachments are a consectuive group of images! That's how it USED to work before your "improvements," and now it just reverts back to a random folder -- the one you were in BEFORE you started attaching, which means you must search for other images to attach from scratch rather than easily getting back…
564th ranked -
Not fit for purpose.
I can't tell you now much I hate what you've done with my email.
The font is uncontrollable. If I choose the best of a bad lot, it doesn't stick.
If I alter the spacing of my paragraphs, the font size shrinks for everything below that so my emails look as if they were sent by a 5 year old. It's embarrassing.
If you refuse to change it back, which is obviously the case,. at least make sure this version works.
564th ranked -
How do I delete a wrong attachment!!!!
I have just attached the wrong file to an email and I can't delete it unless I delete everything I have already typed!!! What a superb improvement!!! Whoever is paying AOL programmers to ***** up what was a very KISS system ( Keep It Simple and Stupid) are getting their monies worth. I have never come across a program with so many problems that has been put out for use to the public and no notice is taken by the programmers to fix simple but glaring problems
564th ranked -
autocorrect spelling while typing
WHEN are you going to restore AUTOCORRECT SPELLING WHILE TYPING???? It works here. It is essential to have this function restored when typing an email. Four autocorrects just showed here as I was typing. Absolutely essential.
411th ranked -
Please bring back the old email format.
Please bring back the older email format. Contact Groups are now much more difficult and many n0n-spam emails are being directed to my Spam folder. You are frustrating many, many people with your changes. Leave well enough alone.
564th ranked -
Allow for scheduling the sending of new emails in the future
would like the ability to send emails, to be delivered at a future date and time of my choice. Currently I have to go to leave AOL Mail and do this in Apple mail where it is available and a great tool.
564th ranked -
Do NOT remove the email stationary
I noticed the email stationary is gone from the AOL app, it is also gone from Yahoo Mail as well. I am asking that you leave it alone on AOL Mail. It is a feature I use often and I am already very unhappy with the new webmail. If you take this away from me I will make the switch to Outlook.
913th ranked -
shaking page
Why does the page shatter when I first open mail? very annoying
913th rankedHi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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stop trying to make me buy a wider aol. never going to happen. remove the ad. I will inform verizon, it is them that I pay, not aol.
stop trying to make me buy a wider aol. never going to happen. remove the ad. I will inform verizon, it is them that I pay, not aol
913th ranked -
adjustable field for incoming email address
I would like to have the ability to resize the incoming message fields. There are times when I want to see more of the email address and less of the subject
913th ranked
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