AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1317 results found
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The search bar. When I search something it doesn't show the keyword of what I search
It doesn't show the email address of what exactly I search.
-I search for an email it shows me on the search result.
Example : I search testing123@gmail.com , what shows up on the search result is "me". When I opened the email it's an email I sent to testing123@gmail.com... It's BEST to indicate the recipient's email instead of the sender.
259th ranked -
I am finding it difficult to tell you how difficult and unpleasant I find your new aol system.
Change to another one.
And here we go again - more difficulties
259th ranked -
Are you harassing users? Why are you asking to text access code on a daily basis
Suddenly, I am being asked on a daily basis to enter access code texted to my phone. Is this harassment? I used a VPN in the past so what changed? This is an overkill for sure so what is behind it?
230th ranked -
Contact Lists are not alphabetical???
I have multiple contacts that are Lists - and the Lists are no longer alphabetical. So I have to scan all List groups to find the List I would like to email. not convenient. Do you actually use programmers? ACME School of Programming? Incompetent. No way to fix - unless I delete all the Lists and re-enter them alphabetically?
259th ranked -
Realize that thousands of your paying customers do not like your changes. As a business owner this is causing me no end of problems.Cannot c
Fix these problems PLEASE
Cannot cut and paste word documents into it like it was before. When you do it ends up with wide spaces between all of the lines and triple spacing between the paragraphs. Tech said I had to fix this manually. That is not acceptable. Also no way to insert logos and wrap text that feature is gone also.412th ranked -
Option to display full "From" email address in the inbox or spam folder.
I would like to see the the full complete "from" email address. This will allow me to see if a mail is spam or not.
112th ranked -
Harder to tell if the email contains an attachment
In the old version, it was clear when the email contained an attachment. Now the attachment is below the text even if the email contains back and forth text. This new version of AOL is awful.
412th ranked -
New format complicates my work.
The new format is much more complicated when it comes to creating a contact list. Once the list is created I want to join lists and that too is difficult. I also, copy and paste the list then I can use it for Sign up genius or to send professional emails through Constant Contact. The
new format will not allow my to copy and paste a list. I have to revert to Basic Mail but then other tools are not available. It is very frustrating and I am not sure what has been improved.346th ranked -
Your replies options need to include Email !!
YOU WROTE
BEGINS
I'd like to look into this and I need additional details from you to properly address your concern/issue. Please contact us at @AOLSupportHelp on Twitter, AOL Customer Care page on Facebook or at help.aol.comLooking forward to your reply!
Thank you,
AOL Mail Team
ENDSI DO NOT USE ANY OFTHE ABOVE, FOR REASONS. WHAT IS WRONG WITH ACTULLTY USEING YOUR ACTUAL ACTAUL PRPODUCT?? Y'KNOW - EMAIL !!!!
412th ranked -
RETURN TO PREVIOUS FORMAT. THIS IS TRASH. I'LL CANCEL MEMBERSHIP.
RETURN TO PREVIOUS FORMAT. THIS IS TRASH. I'LL CANCEL MEMBERSHIP.
192nd ranked -
undo changes
It has been several since you gave us this worthless-**** change. IT DOES NOT WORK!!!!
505th ranked -
948th ranked
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* @aol.com
Make the Emoji's large enough to make out what each one
looks like !!! Way too small!!!
Also, the Good nights, and Good mornings should be
consisted with current days .412th ranked -
Photos received are not the same as they are sent by friends
Instead of being side by side they are on top of each other, I don't want to pay for fixing this issue.
948th ranked -
NEW AOL SUCKS BIG TIME. I SEE WHY SUBSRIBERS ARE QUITTING
BRING BACK OLD AOL
663rd ranked -
MAIL
GIVE ME BACK MY OLD MAIL
948th ranked -
505th ranked
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would like the ability designate senders to for automatic deletion after "X" days
Would like the ability to designate specific senders for automatic deletion after "X" days
663rd ranked -
new aol mail
I want to suggest to give us option to adjust the left panel and the option to adjust the sender nam/subjet/date/preview of the email on the new aol mail
154th ranked -
Your search function is broken.
If I place a contact name in the search field, it only shows emal that was sent by that contact. It used to also find email that the contact was the recepient of an email. When there is an exchange of emails between me and the contact, I need to see ALL the emails going both ways. Also, your search doesn't seem to look for 'older' emails in all my folders. I can't manage my emails without this functionality.
412th ranked
- Don't see your idea?