AOL Mail Norrin
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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1185 results found
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when creating an email I can't see the contact suggestions even if the contacts he is trying to send an email with is on the contact list.
When creating an email I can't see the contact suggestions even if the contacts I am trying to send an email with is on the contact list.
564th ranked -
you combined my aol mail with my wife's - diffeerent name- different passwords- Different sexes!! DUH!! WIFE- HUSBAND!!!
you direct MY wife's name to my account--- I called AOL but you want to CHARGE US FOR YOUR MISTAKE!!!- nOW EVERYTIME I WANT TO GET INTO MY ACCOUNT- i HAVE TO CALL AND GET A CODE!! wE ARE NOT ONE PERSON-- WE EACH HAVE OUR OWN NAMES AND PASSWORDS!!!!! AND YOU WON'T FIX IT!! YOU WANT TO CHARGE US - SO I CALLED THE pay PEOPLE AND THEY SAY THEY DON'T FIX THAT- AOL DOES. WHAT???????????????????????
564th ranked -
GO BACK TO ORIGINAL NEW ONE IS ****
GO BACK TO ORIGINAL NEW ONE IS **** - WHO ON EARTH THOUGHT THAT WAS A GOOD IDEA -
206th ranked -
Email Search
Please, when searching for emails sent to an individual, ensure those emails also show up. Presently, you only show emails the person sent to the AOL subscriber. You do not show emails the subscriber sent to the individual.
564th ranked -
Email Search needs improvement
When searching for emails I send to someone (janedoe@aol.com) it will not show. It will only show emails janedoe sent. Pls allow the search to also show emails I (the aol subscriber) sent to her as well.
564th ranked -
Offer basic customer support for free or provide accurate info. in aol help.
Not requiring a paid account to answer a simple question like how to delete a contact. AOL's online help is of no help - there is no More option icon so I can then delete the contact.. Ive decided to go with another email account when I get a new computer and move to another state. All I need is simple email - nothing else. While your lifelock and other services could be usefull, why would I stay with AOL if this is how you 'help' your customers.
564th ranked -
problem
I posted a problem when the new upgrade went live. The problem is I can not always print my emails. Information is missing in the printing. This is a big problem and you said that you were working on the problem. Wondering if you still are working on the problem because it is still a big issue.
411th ranked -
Support two phone numbers for 2nd factor authentication
My wife and I share an aol email account. Your second factor authentication only supports one phone number for texting a code or 2 factor authentication. This of course won't work for us. If you supported use of two phone numbers, as other apps do, we could use your 2 factor authentication.
411th ranked -
I must be able to sort by name of sender or I will not use the new format.
I receive a lot of emails and keep many to view or delete later. I sort by name and then decide if I want to keep or discard emails in groups. Without this ability it will take a very long time to do this.
135th ranked -
I want to know how many emails I have. Why did you take that away? There was NOTHING wrong with the other format.
Return the number of emails we have posted above the messages.
564th ranked -
Cant send attachments
I am so tired of not being able to attach things to my emails. Mostly since I have used this as my main email for 26 years
151st ranked -
How to read two emails on same screen???
Sometimes you need to have two emails (or more) on screen to sort out something. Seems the layering of emails is with AOL Gold older versions. (it's been at least 1-2 yrs)
Is there a setting for this? Can't locate it. Thanks.564th ranked -
Where is the arrow showing a message was replied to or forwarded?
Where has the replied/forwarded arrows disappeared to?
913th ranked -
Multiple clicks to open an e-mail
I'm really tired of needing to click on an e-mail twice to open it. I click on the message, then the subject line shows by itself in a new screen, then I need to click on it a 2nd time to actually open the e-mail. EXTREMELY IRRITATING!
411th ranked -
colors
COLORS suck!! So many people have commented about this. Why haven't you done something??? Please improve the colors by offering standard normal deep colors.
564th ranked -
pg down/pg up buttons
Please let the "Page Down" and "Page Up" buttons refer to the e-mail I am currently reading, not to the list of e-mails. But if it has to be in the list of e-mails for some people, don't add it to a never-ending list of features. This is because one fewer feature is worth more than convenience. Nice talking to you. P.S. Forums suck!
564th ranked -
10/12/23 ARRGH! GRRR! AOL says I can now customize default settings in Writing Email. INSTRUCTIONS R WORTHLESS
OMG AOL! Get it together! You emailed me that I can now customize default settings for writng emails - Well the instructions given are WORTHLESS! The preview is for Signature only which I don't ever use anyway. I see no change whatsoever in the body of the email. THAT'S what I want customized default settings for!
564th ranked -
It doesn't show the exact information that I'm searching.
I hate that it shows "me" as a sender or recipient rather than agunnison which is my email name.
I hate that advanced search wants a word as who knows what a keyword was for an email that may be several years old.
564th ranked -
why do we need an earthquake?
on the start page before going to mail the image shakes - bas idea
564th ranked -
564th ranked
- Don't see your idea?