AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1214 results found
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folder navigation
when selecting a mail to move to a folder, pls add A to Z side bar - this will allow users to navigate to folders faster, buy clicking first in the alphabet where the folder name starts with. Useful for users that have many folders for storing emails and for latter part of the alphabets !!
480th ranked -
fix the new mail and old mail stop being a hardhead
go back to classic
645th ranked -
Default text does not work and now, testing links stopped working.
Pleaase provide a way to ask questions. For example:
Default text does not work and now, testing links stopped working. How do I fix it.
645th ranked -
Put Send Option Bar at the top of the screen
Why can't you have an option of where the SEND Tool Bar is located. I would rather have it at the top, than the bottom.
221st ranked -
Automatically forward
Forwarding email messages from one AOL account to another AOL account automatically. I have two AOL accounts. One is used for personal, and the other I use as the Treasurer for a non profit. This service is offered by many other (FREE) providers. It is a pain to have to switch between accounts and very frustrating when the technology is available. I could care less about the updated "new Look". Give me something I can use... I'm paying for it!
140th ranked -
Full page AOL advert
Why of Why do you present a full page AOL advert at the beginning of each login: Try AOLmail, its free..... but we are already trying it.... we have been using it for donkeys years!!!!
480th ranked -
Not able to "move" email message to the "Sent" or "Draft" folders. Why?
Not able to "move" email message to the "Sent" or "Draft" folders. Why?
I need to restore an original "Sent" email from "Trash" folder to the "Sent" folder. It is not allowed=Terrible.480th ranked -
Please go back to the format when we list the email address of the addressee that it stays in their email address and not to their full name
When the last change happened to AOL Mail it changed how the "names" are listed for who we send email to. Instead of listing their email address (much, much more preferable) it changes it to the proper name. Please, please go back to the old format. Seeing the persons email address is so much more important than their proper name.
913th ranked -
You don't listen or care.
AOL is for the ancient, nearly dead, geriatric folks. You DON'T care or listen to your customers. Proof is this forum. Can't force anyone to act on an ad even with your new 3x only policy. AOL will die with the ancient crowd.
645th ranked -
Need to have more search/sort settings. It can't just have newest or oldest on top.
Need to have more search/sort settings. It can't just have newest or oldest on top.
331st ranked -
i want 24 hour clock for all time indications within AOL to match everthing/everybody else.
I want time on posted emails in 24 hour clock, not AM/PM to match everything else on my machine.
913th ranked -
Make trash icon more visible, because if it's there somewhere, I sure don't see it!
I would like to be able to be able to clear the trash bin after spending lots of time permanently deleting old emails. How does one go about this? Why do I not see a trash icon so I can easily do this?
913th ranked -
User Note Column
It would be nice to have a column to add a brief note to a selected email, for my own reference.
913th ranked -
Easier deletion of old emails
Suggestions:
1. Easier way to submit suggestions! (I was directed here from your Facebook site because I could not find it on AOL email)
2. On advanced search with date provide: date / search for emails older than number of days. This would be helpful for example to delete any email older than 100 days. This would help us to clean up old emails and save you on storage.
3. You might even want to put this feature on folders to automatically delete emails older than some number of days.394th ranked -
RED TRASH CAN COVERS DATE
GET THE DAYUMMM RED TRASH CAN OFF THE DATE WHEN I AM REVIEWING MY EMAILS!!!! DISTRACTING AS HEALLLL!!!!!
913th ranked -
SCROLLING
MAKE IT WORK!!!!!
913th ranked -
loosing email a new feature of AOL new improved mail service!
That is right AOL's new improved mail now looses you email on certain devices. Just when you think we could not make our service worse just wait and well prove we can make it worse.
645th ranked -
Fix the log in interface
When I log into my paid account the first thing I get is an ad for free AOL mail. I have to click though that screen to finish logging in. It's annoying and a waste of time.
645th ranked -
your "help" is really stupid
your "help" is really stupid. I searched about "how to attach an email to the one I'm composing". the first item i get back is about resetting passwords. The others aren't any better.
394th ranked -
priority senders
Would like to be able to designate certain contacts as "Favorite contacts" and then see emails from "Favorite contacts" at the top of inbox. Alternatively, the ability to toggle the Inbox view between "Favorite Contacts" and "All Contacts"
913th ranked
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