AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1269 results found
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Please go back to the format when we list the email address of the addressee that it stays in their email address and not to their full name
When the last change happened to AOL Mail it changed how the "names" are listed for who we send email to. Instead of listing their email address (much, much more preferable) it changes it to the proper name. Please, please go back to the old format. Seeing the persons email address is so much more important than their proper name.
921st ranked -
You don't listen or care.
AOL is for the ancient, nearly dead, geriatric folks. You DON'T care or listen to your customers. Proof is this forum. Can't force anyone to act on an ad even with your new 3x only policy. AOL will die with the ancient crowd.
644th ranked -
Need to have more search/sort settings. It can't just have newest or oldest on top.
Need to have more search/sort settings. It can't just have newest or oldest on top.
320th ranked -
i want 24 hour clock for all time indications within AOL to match everthing/everybody else.
I want time on posted emails in 24 hour clock, not AM/PM to match everything else on my machine.
921st ranked -
Make trash icon more visible, because if it's there somewhere, I sure don't see it!
I would like to be able to be able to clear the trash bin after spending lots of time permanently deleting old emails. How does one go about this? Why do I not see a trash icon so I can easily do this?
921st ranked -
User Note Column
It would be nice to have a column to add a brief note to a selected email, for my own reference.
921st ranked -
Easier deletion of old emails
Suggestions:
1. Easier way to submit suggestions! (I was directed here from your Facebook site because I could not find it on AOL email)
2. On advanced search with date provide: date / search for emails older than number of days. This would be helpful for example to delete any email older than 100 days. This would help us to clean up old emails and save you on storage.
3. You might even want to put this feature on folders to automatically delete emails older than some number of days.385th ranked -
RED TRASH CAN COVERS DATE
GET THE DAYUMMM RED TRASH CAN OFF THE DATE WHEN I AM REVIEWING MY EMAILS!!!! DISTRACTING AS HEALLLL!!!!!
921st ranked -
SCROLLING
MAKE IT WORK!!!!!
921st ranked -
loosing email a new feature of AOL new improved mail service!
That is right AOL's new improved mail now looses you email on certain devices. Just when you think we could not make our service worse just wait and well prove we can make it worse.
644th ranked -
Fix the log in interface
When I log into my paid account the first thing I get is an ad for free AOL mail. I have to click though that screen to finish logging in. It's annoying and a waste of time.
644th ranked -
your "help" is really stupid
your "help" is really stupid. I searched about "how to attach an email to the one I'm composing". the first item i get back is about resetting passwords. The others aren't any better.
385th ranked -
priority senders
Would like to be able to designate certain contacts as "Favorite contacts" and then see emails from "Favorite contacts" at the top of inbox. Alternatively, the ability to toggle the Inbox view between "Favorite Contacts" and "All Contacts"
921st ranked -
would like the ability designate senders to for automatic deletion after "X" days
Would like the ability to designate specific senders for automatic deletion after "X" days
921st ranked -
Please include Deleted in Search.
Please include Deleted in Search. Why would you not????
921st ranked -
Separator horizontal line missing in reply email
Separator horizontal line missing in reply email
When replying to an email, there used to be a separator horizontal line between the email to which we were responding and our response. That line is missing in action.
The user must manually add a separator line by repeatedly typing dashes or equal symbols, which wastes time.
This is a FAILURE to follow usability standards.
Request:
Please return the AUTOMATIC separator horizontal line that was there before your failed attempt to make things better. Make the system like it used to be.
BTW, being Fortune 25 IT Manager and a college Business…
385th ranked -
when a forward an e mail with images the images do not show up to the receiver case # 21158660 call tech help 2 days no one can figure this
when forwarding an e mail with images the images do not transfer. 2 calls to AOL tech no solution case # 21158660
644th ranked -
921st ranked
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Choice of Font Size, Color, etc.
PLEASE TAKE UNDER SERIOUS CONSIDERATION!
RULE OF THUMB...NEVER TAKE AWAY features from the customer who pays...ONLY ADD new features that enhance your customer's experience!
"You Got Mail!" is AOL's trademark. Thus, that should be the principal ingredient where AOL should EXCEL! You have made a positive move by "Updating and IMPROVING the Quality" of writing emails. However, you have made unfavorable changes that have made writing emails more unpleasant.
"If it ain't broke...DON'T FIX IT!!!!"
You have REMOVED the CHOICE of one of the most critical COMPONENTS of letter writing...the "personalization" and "individuality" of an email to equate with the…644th ranked -
fit to page
Need a way to make viewing email "fit to page" for emails that make you scroll left and right to see the whole thing
644th ranked
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