AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1358 results found
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With the new AOL I lost the ability to print an email that I compose, BEFORE I send it. I wish you would bring back this feature.
I would like to be able to PRINT email that I COMPOSE BEFORE I SEND IT. I was able to do this with the old format. I can send it to myself and then print that, but that's redundant. If I click Ctrl P it prints the whole screen, left side options and all. Not acceptable. I spoke to a tech support person about this today and he tried to find alternatives, but there were none. He suggested I send in a suggestion. Thank you for your time.
970th ranked -
970th ranked
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Contact lists
It is now very hard to edit names when composing emails. Suggestion:
Keep contacts in alphabetical order. Get rid of the 'initials logo' (totally unnecessary). Allow users to expand the address box to see up to 100 recipient names at a time if required. Allow us to cut and paste in addresses, instead of doing one at a time.970th ranked -
No red ink to type in and no basic blue; plus, emoticons are too small.
Please add basic red and medium blue ink. Emojis are too small to use.
970th ranked -
mail sort
It would be nice to have the option to permanently sort mail either always oldest or always newest. I like to read my oldest first, and if i delete or respond to a mail, my mail box always goes back to newest first.
318th ranked -
I would like to hold mail in Trash longer than 1 week. Can I change this?
I would like to hold mail in Trash longer than 1 week. Can I change this?
381st ranked -
Email Fonts
Why were the font selections taken away with this new, not so good, email.
970th ranked -
you combined my aol mail with my wife's - diffeerent name- different passwords- Different sexes!! DUH!! WIFE- HUSBAND!!!
you direct MY wife's name to my account
472nd ranked -
I hate my AOL after you have changed it, hate the calendar, it has taken me months to figure things out, it is always breaking down,
When I try to put a letter into a folder, the names keep rolling and you can't put it in the correct subject....why is it rolling all of the sudden?
970th ranked -
your new aol still stinks. WHen I select from the inbox, any number of emails to delete, it always also deletes or otherwise looses the next
are you ever going to fix this ****** aol "new" email, or do I dump aol and go to google mail??? hurry up its been screwed up since you dropped this tyrd on us...............
970th ranked -
970th ranked
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email displayed in popup renders mail useless (MacBook)
On opening a new email, I regularly get presented with the message in a borderless popup window. I cannot reply to the message. I have to go out of email and back in.
This happens on my MacBook Pro running MacOs 11.7.10.
Fortunately it doesn't happen on my iPad.
Utterly useless!
970th ranked -
I do not like giving my name and then being asked my preferred name
When asked for my name and fill this out I resent being asked for my preferred name . Linda is my name. Female with a female name. I am old school and do not adore unicorns and rainbows. I am with the majority and will not bow to the minority.
651st ranked -
Combining multiple Mailboxes under one sign-in page.
I have several email addies, have to sign out of each to in order to go to the page that contains mail from one of the other addresses.
651st ranked -
slow
It is sooo slow. Trying to go through mail quickly and also to delete and move on takes forever. I'm wasting my time here. Other sites on my laptop are fine so it is within aol mail. Help!
152nd ranked -
Difficulty Finding Attachment
When a sender has an attachment to their message IT MUST be accessible within the senders message. I had an initial message with several replies going back and forth and on the latest reply, the sender had 2 attachments but I could not find them. I finally scrolled down to the bottom of the page and found them below my initial message. THIS IS EXTREMELY CONFUSING AND UNACCEPTABLE.
970th ranked -
Let us manipulate the text by color, word features, emoji, pics, italicize, highlight, et.
I see lots of suggestions (demands?) because this is soooo disappointing, but I keep looking to see if you have improved anything. I don't see that you are improving! I want to manipulate the text, choose a color for the text, be able to highlight, italicize, add emoji, add pics, It's the moden age!!!!!!! This is sooooo antiquated. Do something !
970th ranked -
this new email is terrible. I have to re-read everything to find out what the last message was from whoever is getting back to me. Not good
Whoever invented this new aol email just made a change for the sake of change. Not a good thing at all. When I get a response from someone, I have to re-read everything to find out what the last message that was sent when I am emailing with someone back and forth. It seems a lot of people are having issues, so why not take the advice and redo this. The old email was better, but if someone wants to change, then do it right. You are like the politicians who will not listen to the people.
970th ranked -
The current batch of pictures to personalize the email page are some of the ugliest I've ever seen. Bring back the old olds!
BRING BACK THE OLD PICTURES AND FORMAT
651st ranked -
9 out of 10 top rated suggestions are the same. LISTENING?!
your customers have made their voices heard. when will you listen? all I want to do today is to access my email without having to give everything but my blood type. now that I have my account locked up for too many attempts I am even more furious
651st ranked
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