AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1267 results found
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How can I search and receive results from folders other than Inbox, such as Sent, Spam, and Draft boxes?
How can I search and receive results from folders other than Inbox, such as Sent, Spam, and Draft boxes?
122nd ranked -
644th ranked
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No side bar on the "compose" email to scroll up and down in the email text. The links are not active. You cannot access a link in an email
There is no side bar in the compose email. Links in a text will not open. The contact list is cumbersome and inaccurate. A search for a current email is not available. You cannot email long lists without a "spam" interruption. Go back to your original version of AOL
475th ranked -
You say we can switch back and boo hoo our leaving but you slam us back to the so called improvement.
Give us the choice to revert to the classic version that does not immediately restore the new horrible persistent version that is constantly being forced upon us. And there's that weepy sad to see you go and then we are whipped back to the new awful version. A frustrating waste of time.
475th ranked -
2 accounts signed on same time
It would be really helpful is we could be signed in on 2 or more accounts at the same time
921st ranked -
Keep the classic as it is and only modify it slightly where is needed most.
Your old format has been perfect. you don' need to change for the sake of change.
475th ranked -
The new AOL Mail format does not allow for editing addressees in the CC or BCC windows.
Please fix this fault or return to the old AOL Mail format.
475th ranked -
STOP preloading my unread new mail. Sick and tired of having to go back and mark it as ';unread.' Hate this mail. Half way through transit
STOP preloading my unread new mail. Sick and tired of having to go back and mark it as ';unread.' Hate this mail. Halfway through transitioning to another mail platform.
644th ranked -
New Address Book
Your new Address Book is Horse ****!!! You eliminate the ability for us to separate the type of contact to a selected group of contacts. Attorneys, Bankers X type of customer, family, etc. You is the idiot that came up with this idea!! the secret to using a data base is to be able to sort it by predetermine sub lists. That is what we had. Some stupid decision maker took this away from us! That was a stupid move. It motivates us to leave you system!!!
475th ranked -
FIX AWAY MESSAGE/VACATION RESPONSE--IT DOES NOT WORK
FIX AWAY MESSAGE/VACATION RESPONSE--IT DOES NOT WORK. This means when client emails me and I am out of office or on vacation it just looks like I'm an *** or ignoring them. UGH. I can set it up but when I test it sending from a different email, no away message comes back.
475th ranked -
FIX THE REPLY TO BE AS IT WAS SO THE HEADER MAY BE CHANGED AS I REPLY
It is impossible to reply to one person and change the header of the message as I go to reply.
644th ranked -
deleting emails
Something weird is happening - when I select a few emails to delete, it also deletes other emails that weren't selected. Then I have to spend time going into trash to put those back into inbox. Since you are forcing users to use this horrible change with AOL I'll continue to post glitches because THERE ARE A LOT OF THEM!!!!! This was never tested by people who actually USE AOL!!
475th ranked -
AOL Ideas Landing Page
Idea Page
Please consider adding dates to the topic-date created; date of the last comment and date of the last AOL response. It doesn't make sense to open each one individually to find something that may relevant today. Especially when there are several Ideas submitted for the same topic. Opening each one for basic information isn't helpful.644th ranked -
Filters
Please provide an option to Run the Filters once created. I've created rules but don't know when they will actually activate so I'm batching up the e-mails already in the In-box and taking the action I've created the filter to accomplish. I believe this feature existed in previous versions and may have been removed at some point.
644th ranked -
signature pictures no not function
signature photos do not work properly, cannot put company logo next to name in signature.
278th ranked -
Only mark read if I have opened it not if the cursor lands on it
Stop making an email read just because the cursor lands on it. There are emails I want to take the time to read and I can't because the cursor lands on it and automatically makes it "read" and it vanishes. Now I can't even remember who it was from because I didn't notice. I used to have about a dozen emails I wanted to deal with later and now I have 3. I hate this!!!
It should only be marked read if I actually open it.644th ranked -
News article font Issue
Prefer a more solid looking font in news articles, etc., that can be enlarged.
475th ranked -
Allow the ability to copy a list of emails from an existing email list and use it to create a new email
Allow a user to highlight all of the email addresses in an existing email and use them to create a new email to send.
644th ranked -
open email in new window
I think you made changes in your NEW AOL EMAIL so that people will buy a subscription.
These changes are worst than what Microsoft does to us. Please do not FORCE us to conform to your stupid design.
320th ranked -
Remove the day of the week ie 'Today, Monday, Tuesday.. etc.
How can you eliminate days of the week ie 'Today, Monday, Tuesday.. etc.
475th ranked
- Don't see your idea?