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AOL Mail Norrin



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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1213 results found

  1. Allowing Sortation of Messages Strings by AOL Date of Sent or AOL Date of Received Messages

    Although if the Sender to an AOL has collected previous messages, AOL is not able to reconfigure what or how the message has been organized.

    It might be that the Outside Senders are collecting random messages for inclusion and their Email provider jumbles up the order of what the AOL then receives. I don't know so I am asking. Google seems to be in the same way. You can connect a message string but need to eye-ball find the message received in the midst of prior messages. I leave it to you to explain, as most likely having had this…

    913th ranked

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  2. Allow use of picture formats for signature

    I can't use a photo (.jpg or .png) as my signature. Outlook and other email apps allow that.

    283rd ranked

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  3. auto signature

    Signature font size different from text in body of email!

    913th ranked

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  4. i had quick reply to my emails being deleted by accident

    just want to post thanks for all help getting my emails which i deleted by accident the prompt reply was so good

    913th ranked

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  5. OUTLOOK 2016 ISSUE WITH VERIZON/AOL EMAIL (3RD PARTY APP)

    outlook issue:

    Have exhausted troubleshooting for outlook mail 2016 application this is a Verizon email account (3rd party application) we have already done the POP server settings, changed the password, and used an app password to sync the emails in but it did not download and sync in, furthermore it replicated the email account for Verizon.

    184th ranked

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    1 comment  ·  Admin →
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  6. rollover email accounts

    Is there a way to rollover or combine email addresses to using only one? Originally started an Apple ID with an old AOL email address I hardly use anymore. I would like to switch or combine accounts to only using the more often used AOL account. Thanks

    645th ranked

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  7. It now takes forever to add attachments to an AOL email

    Please fix this issue which is making AOL almost impossible to use!

    645th ranked

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  8. I havebad eye sight. I need a larger font to read the inbox and the left panel ....

    offer larger fonts so older folks can read the inbox and left panel....

    283rd ranked

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  9. When I'm responding to an email that has gone back and forth, put my response back at the top so I can see the message I'm responding to

    The whole new mail format is horrible. I am currently going back and forth with a couple of friends in an email, and when I'm responding to the most recent email, it's at the top of the response window while what I am typing is at the bottom of all the emails. I have to keep going back up to see what else I need to respond to, and then I have to go back down, and it is very hard to find the message I am typing because it looks just like all the other messages in the conversation.…

    645th ranked

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  10. Wish you could increase to size of an imoji inserted in an email.

    See above - Wish you could increase to size of an imoji inserted in an email.

    645th ranked

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  11. Please in spam folder use the senders e-mail not subject line.

    Is it possible to block A@(e-mail address)

    394th ranked

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  12. don't abriviate the display when you hover over a line.

    don't abbreviate the display when you hover over a line.

    645th ranked

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  13. Fix it

    Listen, I have been hacked twice now and I am not happy about it. Obviously there is something not secure with your system and I am tired of it and I want it fixed.

    283rd ranked

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    1 comment  ·  Admin →
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  14. Keep as New

    Since you're trying to copy Gmail, how about when we select "Keep as New" you re-BOLD the email (on laptop)? I utterly despise Gmail, but that's their one good feature!

    645th ranked

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  15. Would REALLY APPRECIATAE IT if the gray 'reply line' in the left-hand margin indicating an e-mail reply could have a choice to be removed.

    The gray reply line is VERY annoying and would like an option for it not to appear in e-mail replies!

    645th ranked

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  16. draft is too sensitive

    Draft is seemingly on a hair-trigger. In the last couple of weeks I've had four or five drafts appear, none of them intentional. I'm not even sure what I'm doing that makes it interpret something into draft form.

    It's not a big deal obviously, but it's just extra busy work having to police the "draft" section and delete things every time the mail system decides incorrectly that I wanted to save a thought when really all I wanted to do was abandon it.

    645th ranked

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  17. 913th ranked

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  18. 394th ranked

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  19. Opening an email should not default to an automatic reply. This alone is annoying enough to send me back to Classic.

    Provide an option when reading email to open email in Reply mode. Default should be to be able to open email in Read mode.

    331st ranked

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  20. The more I use this update the more I hate it. I hate the freakiunbg search thing when I am trying to open an email. The placement of button

    Change it back or lose my business. This takes more time with my business which we all know is NOT cost effective. Do what your paying customers need or lose their business.

    394th ranked

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