Skip to content

AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1453 results found

  1. open mail in new window

    bring back the option to open an email in a new window. Very important.

    Also need more font choices, including Comic Sans, and need to have the option to make the font darker without having to highlight text and selecting "Bold."

    314th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. email checkbox size on web browser

    Please make the checkboxes on the web browser view of mail a larger size + click area like it used to be!

    974th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 150th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Fix OneNote Text Pasting as Image

    Text copied from Microsoft OneNote pastes as an image instead of as text
    - Classic AOL did not have this bug; the same OneNote text correctly pasted as text
    - In Yahoo Mail this bug started between 6/22/2020 and 6/27/2020 (I experienced it using my church account. AOL is my primary account so it is a big impact.)
    - Band-aid: paste the text somewhere else (like Word) and then copy/paste it into AOL (this is what I have to do on my church account but hopefully once you fix AOL you will also fix Yahoo)
    Using AOL / right click…

    430th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. I want the old lay out, it worked for me and now I have to spend time learning this one. Rediculious.

    I want the old lay out, it worked for me and now I have to spend time learning this one. Rediculious.

    314th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Change for the sake of change is frustrating.

    I don't like your new color schemes and I can't directly delete a mail without taking extra steps. Why do you have to change a system without adding any extra benefits. It just keeps your programmers busy. Maybe they should be let off.

    314th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Drastic change-who's idea??

    People are transferring their emails to diff providers in droves. You eliminated "Insert image" in composing mail, etc. There are many other ridiculous, esoteric designs that are only fancied by their creators. [Too much time on their hands]. There are way too many other free providers out there that do not eliminate basic features. Oh well. Good luck

    314th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Learn from the past

    If it ain't broke, don't fix it. If we ask real nice, will you go back to the classic version? Probably NOT! The new design is not pleasing to the eye at all. Stop trying to justify your silicon valley salaries, you all be replaced by A.I. soon enough. Put it back!

    314th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 314th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Get rid of this abomonation you've created.

    Change the format and want to nickle and dime me for a ******* dollar to push a button to change it back. Yahoo is really looking great right now. Sorry things are so rough for you that you charge your members this way. Put you email ..... well, you knopw where.

    314th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. I pretty much would love to keep this formation, but I wish that there was an option check box to the right of each message as it was/is wit

    I would love to have the option to delete each email as I read it by clicking to the right of the subject as in the basic form of email.

    974th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. screen Format

    How can I permanently put Calendar, note pad, settings etc vertically as what happens when you want to expand your view of the email.

    694th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Why is it so hard to add a contact? Can't just type a new e-mail in

    Just allow us to type an e-mail into an existing list

    527th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. not compatible with Windows 11 mail app

    AOL email (free version) not compatible with Windows 11 mail app. In the app AOL emails do not open or open with unreadable html.

    This has been going on for years. HEY, AOL, CALL MICROSOFT AND FIX IT!

    527th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Hard as heck to add names to contact list. Your IT personnel failed miserably!

    Go back to old email format, don’t try to fix what isn’t broken, your IT personnel should be fired.

    527th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. How can I search and receive results from folders other than Inbox, such as Sent, Spam, and Draft boxes?

    How can I search and receive results from folders other than Inbox, such as Sent, Spam, and Draft boxes?

    137th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 694th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. No side bar on the "compose" email to scroll up and down in the email text. The links are not active. You cannot access a link in an email

    There is no side bar in the compose email. Links in a text will not open. The contact list is cumbersome and inaccurate. A search for a current email is not available. You cannot email long lists without a "spam" interruption. Go back to your original version of AOL

    527th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. You say we can switch back and boo hoo our leaving but you slam us back to the so called improvement.

    Give us the choice to revert to the classic version that does not immediately restore the new horrible persistent version that is constantly being forced upon us. And there's that weepy sad to see you go and then we are whipped back to the new awful version. A frustrating waste of time.

    527th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 2 accounts signed on same time

    It would be really helpful is we could be signed in on 2 or more accounts at the same time

    974th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Mail Norrin

Categories