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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1267 results found

  1. let me control spam. you have flagged important email ONLY bills and i dont get them then they get deleted

    i just discovered i cannot control spam filter. i believe important bills that only come in ermail form (which i hate) aol has flagged as spam then deletes?!
    STOP the practice now please!

    615th ranked
    0 comments  ·  Admin →
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  2. where are

    Where are mine folders from my account?... I've save'd more than 1.600 mails and every thing is gone now...

    615th ranked
    1 comment  ·  Admin →
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  3. le code téléphonique qui m'est demandé en plus du mot de passe

    J'aimerais ne pas être obligée de demander un code en plus en plus de mon mot de passe....compliqué et long
    Merci de votre réponse

    921st ranked
    2 comments  ·  Admin →
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  4. regret de ne pouvoir avoir un accuse de reception lors d un envoi

    avoir un accuse de reception lors d envoi de message . URGENT ET TRES IMPORTANT SVP

    921st ranked
    0 comments  ·  Admin →
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  5. Message Deleted Popup

    Move Message Deleted box. Right now it pops up over the delete button and stays there. That makes deleting an individual email a 2-step process, since the box stays for a while. I need to delete the box that popped up for the previous deletion in order to delete the current email. Please move the box elsewhere.

    615th ranked
    0 comments  ·  Admin →
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  6. How can I organize the e-mail folders alphabetically?

    Under the previous format the folders were organized alphabetically. Not so under the new format. How can I do this under the new format as there seems to be no logical order for my folders under the new format making it very difficult to find them.

    615th ranked
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  7. Stop blocking me from sending a link to our products to our clients. THIS IS ********!

    I am trying to send our Drop Box link to our clients and it is being blocked from sending as spam. This only started with the new format.

    446th ranked
    0 comments  ·  Admin →
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  8. I need to see more of my mesage while writing; if I add a cc box I can see almost nothing of what Iam writing. This is a deal breaker!

    I need to see more of my mesage while writing; if I add a cc box I can see almost nothing of what Iam writing. This is a deal breaker!

    353rd ranked
    0 comments  ·  Admin →
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  9. cc as a Standard Default Address Line Option

    Please add an option to have the CC address line appear by default.

    299th ranked
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  10. removing email sender from unsubscribe list on AOL

    921st ranked
    1 comment  ·  Admin →
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  11. send

    I liked it better when 'Send' was at the top of the page. Now you have to scroll to the bottom and it's depressing in a 'memory lane' way. And it's a hassle.

    446th ranked
    0 comments  ·  Admin →
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  12. Delete Process is not Operating Correctly

    3) Old and New Ver problem, when someone is is replying to and email and selects a large block or all of the text to delete it. The entire file is deleted, one must go to Deleted files to recover it. It should never delete a file from within a file as just described.
    2) New version: The Reply anchor to an open file should be at the top or at the top and bottom. I get large files of multi-reply add on comments that are maintaining a legal dispute.
    3) Deleted and recovered files do not have a reply…

    299th ranked
    0 comments  ·  Admin →
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  13. Takes too long to empty SPAM mailbox

    921st ranked
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  14. Number of emails - I miss seeing how many emails I have in my inbox.

    Put back the count feature.

    921st ranked
    0 comments  ·  Admin →
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  15. It grows on you

    1262nd ranked
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  16. I'm getting Firefox not supported errors.

    I'm getting Firefox not supported errors when using security key.
    It was working a week ago.

    615th ranked
    0 comments  ·  Admin →
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  17. Auto mark spam as read

    Can I just get an option/setting (on/off) that allows me to mark all new spam as read? All my email clients are constantly going off with notifications and badges due to the massive amount of spam. If they were auto-marked as read on the server, that alone would make things easier for me.

    615th ranked
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  18. receiving

    I don't receive the message immediately!

    615th ranked
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  19. Make it easier to create a group email list. Now, you need to know exactly who is in your contact list, select the name manually. Impossib

    921st ranked
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  20. How do I get rid of the Starred folder? I don't want it, I don't need it, I don't use it.

    Get rid of the Starred folder. I don't want it, I don't need it, I don't use it.

    353rd ranked
    0 comments  ·  Admin →
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