AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1332 results found
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Do not allow the vulgar filthy spam emails to get near a mailbox.
Please AOL do not ask for feedback if you continue to ignore them. AOL can be improved by stopping the continuation of the vulgar; filthy spam emails that are sent daily. it is not enough to say that they go into the spam email. These abhorrent spam emails should be filtered and not allowed into the customers mailbox. I have written about this issue to AOL several times. Instead of AOL stopping this garbage from reaching the mailbox they are increasing daily. Currently, there are so many of the filthy spam e-mails that since only 500 could be accommodated in…
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"Switch to Basic" button missing. New version slows computer and is harming my work
Allow users to switch back to basic. Especially when new version was not requested. New version uses too much memory and slows down my computer and harms my work.
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Ads in the middle of our inbox! Stop it!
Stop putting ads in the middle of our Inbox!!! The side area with ads for toe fungus is ENOUGH! We don't need this, too!
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I have to verify my credentials far too often.
AOL asks me far too often to verify my credentials. It asks me at least 2 times per week. I use the same devices to access my mail so I don’t understand why I need to verify my info so often.
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1281st ranked
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Quit making changes. Today our logo keeps disappearing and a large gap of white spade is there. We hate the stripes down the side of a forwa
Quit making changes. Today our logo keeps disappearing and a large gap of white spade is there instead. Very annoying. We still hate the stripes down the side of forwarded emails.
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I have to reboot my laptop after logging in because too much data is loaded and it crashes Chrome and ever other open program runs slower.
please reduce the amount of data you load when I login to https://mail.aol.com or allow me to turn off certain features.
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1281st ranked
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problème de courrier
toutes les pubs est autres sont sur ma page principale est tous en Anglais , j'ai au moins 20 Mail par jours sur ma boite d'accueil , rein dans la boite indésirable ou dans la boite spam, le courrier et mal triés.
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new format
The new format is horrible. It hides the old mail, making it harder to find or notice. It shrinks windows that you view content in, and then prompts you to pay for an upgrade so you can view it again. I really regret trying the new format. There was no warning that this was irrevocable. Please offer the old format again.
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EVERY DAY
EVERY DAY UNTIL YOU FIX IT.
UNLIMITED BLOCKING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1281st ranked -
can not even sign in on with the new aol mail
I can not sign in with the new aol email. Need to make the new aol mail backward compatible with old computers/slow connections so I can sign in like I did with the old email.
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Options for different style fonts for writing emails.
There should be an option for different style fonts for writing emails. Also, block sender does not work, for me anyway - get vulgar, obscene emails every day, all day.
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bis vor 1 Woche wurden mir beim Schreiben von E-Mail mit Eingabe der ersten Buchstab die komplette E-Mail-Adr vorgeschlagen. geht nicht mehr
bis vor 1 Woche wurden mir beim Schreiben von E-Mail mit Eingabe der ersten Buchstaben die komplette E-Mail-Adr vorgeschlagen. geht nicht mehr. Was kann ich tun, um dies wieder zu implementieren?
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Supported characters
Please include apostrophes and hyphens as valid characters in user names as these are very often found in names. It's 2026, the internet is advanced enough where my name shouldn't be displaying as "O'Hare" on certain sections of the website.
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Why do I need to re-enter my password with a new screen when it is already in my Firefox system permanently?
Please let me have my password automatically entered as it has been forever so that I don't have keep re-entering it on a separate screen page. Why did you suddenly change this today?
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gif
Where is the GIF button? AOL has offered the GIF button for years and, without notice to its customers it decides to remove it? That is an extremely shortsighted move. Please reinstate the GIF button. Thank you.
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I'm having trouble opening email link. takes me to "ERR_TOO_MANY_REDIRECTS", but sometimes it works
I'm having trouble opening email link. takes me to "ERRTOOMANY_REDIRECTS", but sometimes it works
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Request for a dedicated setting to disable the 'Today on AOL' redirect that happens after sending an email
I am requesting a dedicated setting to disable the 'Today on AOL' redirect that happens after sending an email.
Many users, including myself, find it very distressing to be unexpectedly confronted with sensationalist or dramatic news headlines while trying to manage daily correspondence. For those who experience anxiety, these unsolicited images and stories can be physically and mentally damaging. Please consider adding a simple 'Return to Inbox' option to respect user choice and mental well-being. Thank you.1281st ranked -
FIX IT FIX IT FIX IT FIX IT
UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1281st ranked
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