AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1472 results found
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Can't Send Email To Cell Phone
With Old AOL Email I was able to send a text message to a cell phone. As an example: 2123222935@vtext.com (for Verizon). I also can't add an email contact either. Why not? And this is better, go figure!
535th ranked -
Calendar won't print correctly since New AOL
Ever since the AOL "update" the calendar will not print correctly. It looks fine until I go to print preview. There you can see that the previous month and the next month are out of proportion and come down into the new calendar. I have chatted with your team and nothing they suggested helped! Please put the old calendar way back! Is anyone else having a problem with this?
996th ranked -
NEED SEPARATE WINDOWS or Pop out for Emails so I can compare multiple emails. (admin said use "box" near printer Icon but no such box!)
NEED SEPARATE WINDOWS or Pop out for Emails so I can compare multiple emails. (...previous admin said use "box" near printer Icon, but no such box exists...)
535th ranked -
I start to compose an email response and find that the script I am writing is in one long line...how to change or amend what has been writt
Allow a humanoid to redesign the email page
705th ranked -
Iwant email address in the TO line not an image and name. Clutter and inefficient for composing.
Bring back email addresses in the To Line. No images, no "names"
705th ranked -
I'd like to be able to customize the order of the icons to the mail, example the trash icon i'd like to move it, it's no longer possible.
Please make it possible to move the icons in the mail, example the Trash icon. Let us decide what order we like the icons as before
705th ranked -
Multiple Emails Open If the Active Email Contains the Same Word
How can the long listing of emails with the same word as the active email be prevented from listing when opening a single email that contains that word, subject or email address? Please advise.
705th ranked -
996th ranked
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GO BACK
Can't stand the new e-mail STILL. And the little guy that comes on for "ads" is a pain in the butt! You all just make things worse!!!!!
996th ranked -
Woke up today with a new folder in My Mail Folders called "Views". Don't want it/didn't ask for it/want to delete it . . . but can't!
Make additions like these optional - a simple "yes/no" click will do. OR an option to delete it altogether if it is dropped on me unsolicited!
705th ranked -
not possible to open a word document in AOL!!!!! Feedback given several times. They will not change things. This is elementary.
I have to send emails to Outlook to be able to open a word attachment. Useless AOL. When will you catch up and do what people need?!!! Won't hold my breath!
705th ranked -
Email used to go directly to "Old" file once I read it.
In the old version of AOL, once I opened and read an email it went directly to the "Old Mail" file when I closed it out. Now the email stays active in the "New Mail" file and I have to physically delete it. Am I missing some sort of setting to get it to automatically go to the old mail folder?
140th ranked -
Gentleman: Really don't like the changes, I find the new contact list format to be a poor replacement--doesn't work well
Contact list not easy to use, doesn't pull up contacts with minimal info
996th ranked -
147th ranked
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This stupid new mail is so jumpy.
The page never stays at the top. Every time I respond to a message, it jumps and i click the wrong one and then it goes to the middle of the list of emails. It is too glitchy. Is there no one that actually tests these updates? It's driving me crazy!
996th ranked -
Too much searching around for commands. Delete at the top. Send, reply at the bottom. Finally saw the print icon. Why are the controls no
Too much searching around for commands. Why not place all command buttons at the top like Word? some are here, others are there. some are hidden
365th ranked -
attachments ( pièces jointes )
more attachments , 25 mo is not enough
239th ranked -
prefer the old screen - it was less eye hurting
prefer the old screen - it was less eye hurting
365th ranked -
too much space taken up by useless stuff at the top of each message
When I click on a message in my inbox and it expands to full size, the header info at the top of a message takes up 2.75 vertical inches (34%) of the 8 inch viewing window (on a 1920x1080 24" screen). It shows the web site of the "From" person and a Visit Site button, the "Subject" with a read/unread button, and then the web site again and the From/To/CC lines. Each of these 3 section is in its own white-space area with a horizontal border.
This stuff is useless to most people who now how to read a "Subj:"…
996th ranked -
Dnn't see it yet.You keep messing with perfection as below.This must have just happened.
I see you have now added "Attach Giff. Now impossible to send pictures
or I own memes to the body of the mail. This is the final straw. The picutres are so tiny even on my big screen I cannot see the picture.
You took a simply beautiful AOL and turned it into more trouble than
it is worth. I do't like your silly giffs. I like to send my own and the old traditional attachtment. I don't like your memmes and you have shrunk the traditional giffs so much I cannot see to choose from your attachnent forder. Original…996th ranked
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