1415 results found

1. chat transcript information format error

   Vial Assistant
   1. Chat sessions are recorded by AOL or its service providers. By chatting, you agree to have the transcript of your chat recorded.
   2. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
   3. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
   4. I have updated my CC 4 times and keep getting this message. Why is it not clearing my account?
   5. Thank you for letting me know about the issue with updating your card. Your AOL Advantage Essentials subscription currently has an outstanding balance of $13.54 and is still active. The balance is due because we were unable to collect payment from the card ending in 0479. Would you like to update your payment method now to clear the balance?
   6. I just did that. I added a new card number.
   7. Thanks for updating your card information, MARK. To make sure your payment goes through, could you let me know the specific type of card you added? For example, is it a MasterCard credit, Visa credit, MasterCard debit, Visa debit, Discover, or American Express card?
   8. Mastercard
   9. Thanks for confirming it's a Mastercard, MARK. Could you let me know if it's a credit card or a debit card?
   10. credit card
   11. Thank you for confirming it's a MasterCard credit card. To complete the update, please provide the following information (please do NOT type your card number):
   • The expiration date of the card (please provide in MM/YYYY format)
   • The first name on the card
   • The last name on the card
   • The billing zip code for the card (must be 5 digits)
   You can provide all of this information at once if you prefer.
   12. ••/••••, Mark Swenson, 98607 Date entered as 04/2027 – Not accepted
   13. Thank you, Mark. To complete the update, I still need the expiration date of your MasterCard credit card in MM/YYYY format. Please do NOT type your card number.
   • The expiration date of the card (MM/YYYY)
   You can provide this information now. If you’d like, you can provide all of the information at once.
   14. ••/•••• Date entered as 04/2027 – Not accepted
   15. Thank you, Mark. To complete the update, I still need the expiration date of your MasterCard credit card in MM/YYYY format. Please do NOT type your card number.
   • The expiration date of the card (MM/YYYY)
   You can provide this information now. If you’d like, you can provide all of the information at once.
   16. ••/•••• Date entered as 04/2027 – Not accepted
   17. Thank you, Mark. To complete the update, I still need the expiration date of your MasterCard credit card in MM/YYYY format. Please do NOT type your card number.
   • The expiration date of the card (MM/YYYY)
   You can provide this information now, and you’re welcome to provide all of the information at once if you’d like.
   18. •••••/•••• Date entered as April/2027 – to see if that would work - Not accepted
   19. Thank you, Mark. To complete the update, I still need the expiration date of your MasterCard credit card in MM/YYYY format. Please do NOT type your card number.
   • The expiration date of the card (MM/YYYY)
   You can provide this information now, and you’re welcome to provide all of the information at once if you’d like.
   20. 04/27 Finally accepted. The MM/YYYY format is incorrect.
   21. Thank you. Please review the following terms and conditions and agree to them to continue.
   22. By updating your payment information on file with AOL, you authorize AOL Membership Services LLC to bill your new payment method for all current or past due subscription fee(s), plus any applicable taxes, fees, or prorated amounts, until you cancel your subscription(s) or pay any outstanding charges incurred under your account. Just so you know, when you add a method of payment, if there are any other users with authorized billing rights on your account, they may view or manage your subscriptions and billing information with proper verification. Our Terms and Conditions continue to apply.
   23. Do you agree to the terms and conditions stated above?
   24. Yes
   25. Please use the opened window to provide your credit card number securely.
   26. Thank you for providing your updated payment information, Mark. Here’s what will happen next:
   • The outstanding balance for your AOL Advantage Essentials subscription is $13.54.
   • Your subscription will be processed using the new payment method you provided.
   • The total amount to be collected is $13.54.
   If you have any other questions, please let me know.
   27. Would you like me to proceed with processing this change now?
   28. Yes
   29. Thank you, your payment method has been successfully updated. Just to inform you, when you add a method of payment, if there are any other users with authorized billing rights on your account, they may view or manage your subscriptions and billing information with proper verification. Is there anything else I can help with?
   30. No
   31. Thank you for your time, Mark. I'm happy I could assist you today. Enjoy the rest of your day!

   Vial Assistant
   1. Chat sessions are recorded by AOL or its service providers. By chatting, you agree to have the transcript of your chat recorded.
   2. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
   3. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
   4. I have updated my CC 4 times and keep getting this message. Why is it not clearing my account?
   5. Thank you for letting me know about the issue with updating your… more

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2. Why does AOL mail generate 40+ processes in Task Manager and high memory usage (1.3GB)? After a few messages it and Chrome just shut down.
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3. Case #313228806 Web site scam of money $96,000.00. Called AOL services to advise of the problem. They suggest I notify the bank/fraud depart

   AOL Web site third add party scam of money. Called AOL services to advise of the problem. They suggest I notify the bank/fraud department.

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4. EVERY DAY UNTIL YOU FIX IT!!!!!!!!!!!!

   FIX IT!!!!!!!!!!!!!!!!!!!! FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!! FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!! FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!! FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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5. I'd like a SMALLER text size than the default, so I can see more incoming items. I've found no option to REDUCE the font size.

   Allow REDUCTION of font size, not just an increase.

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6. JUST CHANGE IT FFS

   UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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7. Make email messages Wrap to fit window

   As it is, I must use bar to move far to right to see rest of lines. (They are not hidden by ad. or anything, just not in view.) Must move it right then left REPEATEDLY to read down through the email message.

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8. fix my account

   1/I got my email hacked! fix it please
   2/I'm getting to much spam! please stop
   3/ if these are not addressed i will close my account
   victor

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   Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

   Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!

   
   

9. FIX IT!!! FIX IT!!! FIX IT!!!!

   UNLIMITED BLOCKING!!!!!!!!!!!!!!!!

   EVERY DAY UNTIL YOU CHANGE IT!!!!!!!!!!!!!!!!!!!!!

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10. EVERY DAY UNTIL YOU FIX IT

    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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11. "Remember This Device" No Longer an Option

    When logging into AOL, the two-factor authentication no longer offers a "remember this device" option so I don't have to keep doing it for my home laptop. Can you please put it back? Thanks.

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12. no dam send button when replying?????????????????

    no dam send button when replying?????????????????

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13. Seventeen!!!!!!!!!!!!

    As of this morning, I have had 17 sexually related e-mails.

    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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14. AOL Deleting Email Without Permission

    Why did AOL delete my saved, folder email? I now have lost historical correspondence that is irreplaceable. Outrageous.

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15. FIX IT!! FIX IT!!

    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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16. UNLIMITED

    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!

    EVERY DAY UNTIL YOU CHANGE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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17. ancially

    stop allowing ancially.com to phish, there are many of them and even when one is blocked others appear in inbox.
    you are not keeping up. everything that ever comes with
    ancially.com at the end (hidden under what looks like a real name like Verizon Account for example). these keep showing up. Stop them, Sue them, if not the aol should be sued.

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18. UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Five pieces of spam mail containing the F word, three with PU***.

    CHANGE TO UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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19. Aol Assistance Tips: Reach Support Without Delays

    Aol Customer Support Number +1 844-588-2505

    Aol New Mail has a clean design and useful features, but there are several areas where it could be improved to provide a better user experience.

    First, performance and reliability could be improved. The mail interface can sometimes feel slow, especially when loading folders, searching emails, or switching between messages. Faster loading times and smoother performance would make daily use much more efficient.

    Second, spam filtering and email organization could be smarter. While spam detection exists, important emails still occasionally end up in the spam or bulk folders. Improving AI-based filtering and giving users more control over custom rules and filters would help users manage their inboxes more effectively.

    Third, customization options are limited. It would be helpful to allow users more control over the layout, density of emails, preview size, and theme options. Power users would also benefit from advanced settings for sorting, labeling, and automation.

    Fourth, account support and recovery tools need improvement. When users experience login, security, or account access issues, it is difficult to find clear ways to contact support or get real-time help. Adding more transparent support options within New Mail would increase trust and user satisfaction.

    Finally, reducing ads and making them less intrusive would greatly improve usability. Ads can sometimes interfere with reading or navigating emails, especially on smaller screens. A better balance between ads and functionality would enhance the overall experience.

    Overall, Aol New Mail has strong potential, and focusing on speed, customization, smarter filtering, and better support access would make it more competitive and user-friendly.

    Aol Customer Support Number +1 844-588-2505

    Aol New Mail has a clean design and useful features, but there are several areas where it could be improved to provide a better user experience.

    First, performance and reliability could be improved. The mail interface can sometimes feel slow, especially when loading folders, searching emails, or switching between messages. Faster loading times and smoother performance would make daily use much more efficient.

    Second, spam filtering and email organization could be smarter. While spam detection exists, important emails still occasionally end up in the spam or bulk folders. Improving AI-based filtering and giving users… more

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20. OMG!!!! CHANGE IT!!!!!!!!!!!

    WHY???!!! CHANGE IT TO ********* UNLIMITED BLOCKING. HOW STUPID AND LAZY ARE YOU PEOPLE??!! WHAT DOES A 1000-BLOCK LIMIT DO IN THIS DAY?????

    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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