1415 results found

1. WTF AOL IS LOADED WITH ****. YOU HAVE DETERIORATED INTO A GOOGLE CHUMP!
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2. Remove check mark from stay signed in box on account sign in page

   I see that you have put the check mark in the 'stay signed in' box on the account sign in page again. I do not want to stay signed in and I find it more than a little disturbing that you want to try to trick me into it. I take my online security seriously and would expect you to do the same. Why would you want me to stay signed in anyway? What's in it for you?

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3. daily ad orientation

   The ads at the top of the e-mail page are bad enough, but what is with the ads now showing at the bottom of the e-mail list each day? There's no way to delete them.

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4. I have been getting repeated ad emails from "3 new messages" I tried to click it to report it as spam and it started setting off alarms

   Stop ads from the source that is trying to scam me by clicking a link!

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5. Scam Warning

   I see no other way to post a scam attempt within my AOL email. I receive an email with no way to delete it from a source claiming to be Yahoo. I clicked to inspect and it locked up my computer. I'm just want to know how to get rid of in my inbox. Here is the copied link:

   https://api.taboola.com/2.0/json/yahoo-aol-mail/recommendations.notify-click?app.type=web&app.apikey=c57aa2e88324c6a2dc057c7928da59b8e16b5356&response.id=__52bf1d532dafc18896f53dce754357cd__876dd1276adc5d18e49263e97b57c084&response.session=v2_b5cccbbea563e69e69e5505f65c5fd9f_a394bdf6-f1e3-4f11-9316-c82d92eb4762-tucte96dd3e_1780593346_1780593346_CIi3jgYQ2JdfGPDyxKWnnKyekAEgASgDMOEBOJGkDkDuwQ9I5NHZA1D4A1gAYJoFaMSG5uz7h7C6bHABgAEAiAEAkAEA&item.id=%7E%7EV1%7E%7E-8637262262030068049%7E%7E48RY1AUJmCQNKTRSUnX0OA9nmnGYUX-TX-ugZdn1d1Ae79Ni-eBnd8iQ4KmvvX-QJ_U_WPEdwTm13-AZb0Ha4svFQjlA6OHOIm4dDSDb_5YAPeQ5f0CPoKIu_LVDEey1f6z4GfGKJ7ygidlyAwHvHTwBwbVzqx5qDQAj-sfT0DnLy8i3bpIGR3cgIagNzTD0jc2E_GpF6Kz45Les1agPSC3wqbQQG0xjcUnU_oNYVQ-dDFzdP46VlAwoLauglzTJ&item.type=text&sig=52ef06792c1b8f448951a9e6b64e475aac5f5967edbe&redir=https%3A%2F%2Fjuliettdate.com%2Fland%2Fsp%2Fc06b208a%3Futm_source%3Dtaboola%26utm_medium%3Dua%26tbclid%3DGiDEqUhCMcFSmO9KvpWW2gVDjWIPtX6ESBS94WEB52-YviDBh2ko99PogfLNlvpHMNiXXw%26campaign%3DTB_Juliettdate_USA-TOP1_All_Native_Reg_NewU_UST01_WL-Repurchase_jms_29May%26campaign_id%3D49495162%26platform%3DDesktop%26site%3Dyahoo-aol-mail%26siteid%3D1559512%26ad%3Dhttps%253A%252F%252Fcdn.taboola.com%252Flibtrc%252Fstatic%252Fthumbnails%252F7fa7419b756a8a0b83fac859aaecf0ae.jpg%26subid%3DGiDEqUhCMcFSmO9KvpWW2gVDjWIPtX6ESBS94WEB52-YviDBh2ko99PogfLNlvpHMNiXXw%26partner%3Dtaboola_miaromance%26title%3DMeet%2BSomeone%2BWho%2BCares%2Bonline%26campaign_item_id%3D4281074903%26creative_name%3DNF_48495_05_Grey_AllMirrors_Multi_Taboola_1280x720_Static%26tblci%3DGiDEqUhCMcFSmO9KvpWW2gVDjWIPtX6ESBS94WEB52-YviDBh2ko99PogfLNlvpHMNiXXw%23tblciGiDEqUhCMcFSmO9KvpWW2gVDjWIPtX6ESBS94WEB52-YviDBh2ko99PogfLNlvpHMNiXXw&st=f&ui=a394bdf6-f1e3-4f11-9316-c82d92eb4762-tucte96dd3e&cpb=GM_V29MGIJz__________wEqGXVzLnRhYm9vbGFzeW5kaWNhdGlvbi5jb20yCHRyYzEwMzI0OICyz5MJQJGkDkjuwQ9Q5NHZA1j4A2MI3v__________ARDe__________8BGCJkYwjInAEQ8OYBGENkYwjXFhC67wEYI2RjCIGqARDB2AEYRWRjCNIDEOAGGAhkYwjvAxCJBxgJZGMIn7gBEOfrARhKZGMIoaUBEKTRARgLZGMItP__________ARC0__________8BGExkYwjR__________8BENH__________wEYL2RjCPIkENbxARgUZGMIlhQQoBwYGGRjCKiFARDtqAEYOmRjCPQUEJ4dGB9kag0xNzgwNTkzMzQ3MDczeAGAAQKIAZG09QGQARyYAbqQiZ3pM9sBCjh5LTlRdXVrRmxHMnVMZDEybzdILkpmUElfZXRhYV80N3BnMlNSeEtCZ2taYTZuUTMzNGtRLS0tQRAB3AE

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6. Can Not Leave News Comments.

   You are owned by Yahoo. I go to the News Page on AOL run by Yahoo. For the past Three or More years I have been Blocked from leaving Any Comments . For example, if I leave a comment like, " What's Up ?"... within 2 minutes it is Blocked & taken down. The ONLY time I have ever used Foul Language was after Years of being Blocked & knowing the moment will Not Be Posted. This was only after not getting ANY solutions from your tech people, who do try to help, but come up with no answer.

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7. Ridiculous that Chat Support cannot see Open Support Cases

   Had a Support Case by phone last night that I eventually solved - myself.
   -Am on hold waiting for an agent - even though I am supposed to have premium support.
   -So, I decided to try to Chat to have a Support Agent make a note under my case number that I had solved the issue.

   Chat said that they could not see prior Chats.
   i questioned that and she said she could not see prior case numbers either (despite my providing her my case number.
   THEN - when I asked her to forward my concern that she could not even see the open case, she said she could not forward my feedback to management.

   Here is the Chat Transcript:

   ndreea L (3/25/2026, 10:12:07 PM): Hi there! My name is Andreea, your Technical Support Specialist and I’ll be assisting you today! Please allow me a quick moment to review your issue.
   Andreea L (3/25/2026, 10:12:17 PM): Thank you for contacting AOL.
   Andreea L (3/25/2026, 10:12:21 PM): Please provide me with more information about your issue.
   Me (3/25/2026, 10:12:54 PM): Hi Andreea, The information should be in my case number
   Andreea L (3/25/2026, 10:13:50 PM): Unfortunately, I do not have access to past chats. Please provide me with more information about your issue.
   Me (3/25/2026, 10:14:42 PM): This was not a chat. The case number was a phone call. Can you not look it up under the case number - 31495134
   Andreea L (3/25/2026, 10:15:51 PM): Unfortunately, I am not able to see that information. Please provide me with more information about your issue.
   Me (3/25/2026, 10:17:49 PM): I don't have time to do that. I just needed you to make a note under the Case Number that I had solved the issue myself.
   
   -It is terrible that they don't provide you with access to past case numbers . . . and, unacceptable.
   
   -Please forward my concerns about you not having access to the Case Number that is still open to someone in management
   Andreea L (3/25/2026, 10:18:10 PM): I'm sorry you have this issue.
   Me (3/25/2026, 10:18:42 PM): I don't have the issue - AOL does by not providing you access to be able to see that case number.
   Andreea L (3/25/2026, 10:18:57 PM): Is there anything else I can gladly assist you with at this time?
   Me (3/25/2026, 10:20:12 PM): Are you going to forward my concerns to management?
   Andreea L (3/25/2026, 10:21:09 PM): I am unable to do that.
   Andreea L (3/25/2026, 10:21:13 PM): Is there anything else I can gladly assist you with at this time?
   Me (3/25/2026, 10:21:29 PM): Why not - that is even more ridiculous
   Andreea L (3/25/2026, 10:22:08 PM): Because we are via chat.
   Me (3/25/2026, 10:23:00 PM): You should be able to fill out a form and send it. It would be a simple thing.
   -I have nothing else.

   Had a Support Case by phone last night that I eventually solved - myself.
   -Am on hold waiting for an agent - even though I am supposed to have premium support.
   -So, I decided to try to Chat to have a Support Agent make a note under my case number that I had solved the issue.

   Chat said that they could not see prior Chats.
   i questioned that and she said she could not see prior case numbers either (despite my providing her my case number.
   THEN - when I asked her to forward my concern that she could not… more

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8. stationery

   THANK YOU and HOORAY for restoring the STATIONERY option for the COMPOSE email function. I am OVERJOYED to have it back as I use it constantly. I am a Communications Coordinator for my church and also my country club golf league. I am lost without STATIONERY as it is the crowning glory and inspiration for all my emails, flyers, invitations, notifications, meeting minutes, announcements , etc. .... you get the idea. I've been an AOL client for 36 years, and I LOVE this product. The ability to use STATIONERY makes all the difference in communication. A picture is definitely worth 1,000 words. ~ Feeling super-blessed in Naples, Florida.

   THANK YOU and HOORAY for restoring the STATIONERY option for the COMPOSE email function. I am OVERJOYED to have it back as I use it constantly. I am a Communications Coordinator for my church and also my country club golf league. I am lost without STATIONERY as it is the crowning glory and inspiration for all my emails, flyers, invitations, notifications, meeting minutes, announcements , etc. .... you get the idea. I've been an AOL client for 36 years, and I LOVE this product. The ability to use STATIONERY makes all the difference in communication. A picture is definitely worth… more

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9. Remove the top line for Messages, Photo and Documents

   This display prevents me from seeing that i in fact have email. when i open the AOL today it shows "no new email" when in fact when i opne the aol email there are unopened emails waiting. i don't like this feature and can't find any way to remove or close it.

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10. news widget

    The news widget is not loading when I log in to my Aol mail. There are normally three tiles in a row and arrows to move between them. At first a few tiles were blank, then there was only one tile showing, now all tiles are blank. I have tried all my personal settings and nothing will restore them. is this a known issue with AOL and how to fix? Thanks

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11. Stationary feature

    I really appreciate that the stationary feature has been re-introduced.

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12. security

    Make things consistent. Accessing my account sometimes asks for extra authentication, but sometimes it does not, so is sadly worrying/flaky. If I try to notify AOL about this, I get feedback that my e-mail account is not recognised......so again flaky. I very much am becoming nervous about using AOL, after 30 years of use. I feel customer support in the UK is not only weak, but we are being encouraged to use other platforms now that AOL is crumbling.............

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13. chat transcript information format error

    Vial Assistant
    1. Chat sessions are recorded by AOL or its service providers. By chatting, you agree to have the transcript of your chat recorded.
    2. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
    3. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
    4. I have updated my CC 4 times and keep getting this message. Why is it not clearing my account?
    5. Thank you for letting me know about the issue with updating your card. Your AOL Advantage Essentials subscription currently has an outstanding balance of $13.54 and is still active. The balance is due because we were unable to collect payment from the card ending in 0479. Would you like to update your payment method now to clear the balance?
    6. I just did that. I added a new card number.
    7. Thanks for updating your card information, MARK. To make sure your payment goes through, could you let me know the specific type of card you added? For example, is it a MasterCard credit, Visa credit, MasterCard debit, Visa debit, Discover, or American Express card?
    8. Mastercard
    9. Thanks for confirming it's a Mastercard, MARK. Could you let me know if it's a credit card or a debit card?
    10. credit card
    11. Thank you for confirming it's a MasterCard credit card. To complete the update, please provide the following information (please do NOT type your card number):
    • The expiration date of the card (please provide in MM/YYYY format)
    • The first name on the card
    • The last name on the card
    • The billing zip code for the card (must be 5 digits)
    You can provide all of this information at once if you prefer.
    12. ••/••••, Mark Swenson, 98607 Date entered as 04/2027 – Not accepted
    13. Thank you, Mark. To complete the update, I still need the expiration date of your MasterCard credit card in MM/YYYY format. Please do NOT type your card number.
    • The expiration date of the card (MM/YYYY)
    You can provide this information now. If you’d like, you can provide all of the information at once.
    14. ••/•••• Date entered as 04/2027 – Not accepted
    15. Thank you, Mark. To complete the update, I still need the expiration date of your MasterCard credit card in MM/YYYY format. Please do NOT type your card number.
    • The expiration date of the card (MM/YYYY)
    You can provide this information now. If you’d like, you can provide all of the information at once.
    16. ••/•••• Date entered as 04/2027 – Not accepted
    17. Thank you, Mark. To complete the update, I still need the expiration date of your MasterCard credit card in MM/YYYY format. Please do NOT type your card number.
    • The expiration date of the card (MM/YYYY)
    You can provide this information now, and you’re welcome to provide all of the information at once if you’d like.
    18. •••••/•••• Date entered as April/2027 – to see if that would work - Not accepted
    19. Thank you, Mark. To complete the update, I still need the expiration date of your MasterCard credit card in MM/YYYY format. Please do NOT type your card number.
    • The expiration date of the card (MM/YYYY)
    You can provide this information now, and you’re welcome to provide all of the information at once if you’d like.
    20. 04/27 Finally accepted. The MM/YYYY format is incorrect.
    21. Thank you. Please review the following terms and conditions and agree to them to continue.
    22. By updating your payment information on file with AOL, you authorize AOL Membership Services LLC to bill your new payment method for all current or past due subscription fee(s), plus any applicable taxes, fees, or prorated amounts, until you cancel your subscription(s) or pay any outstanding charges incurred under your account. Just so you know, when you add a method of payment, if there are any other users with authorized billing rights on your account, they may view or manage your subscriptions and billing information with proper verification. Our Terms and Conditions continue to apply.
    23. Do you agree to the terms and conditions stated above?
    24. Yes
    25. Please use the opened window to provide your credit card number securely.
    26. Thank you for providing your updated payment information, Mark. Here’s what will happen next:
    • The outstanding balance for your AOL Advantage Essentials subscription is $13.54.
    • Your subscription will be processed using the new payment method you provided.
    • The total amount to be collected is $13.54.
    If you have any other questions, please let me know.
    27. Would you like me to proceed with processing this change now?
    28. Yes
    29. Thank you, your payment method has been successfully updated. Just to inform you, when you add a method of payment, if there are any other users with authorized billing rights on your account, they may view or manage your subscriptions and billing information with proper verification. Is there anything else I can help with?
    30. No
    31. Thank you for your time, Mark. I'm happy I could assist you today. Enjoy the rest of your day!

    Vial Assistant
    1. Chat sessions are recorded by AOL or its service providers. By chatting, you agree to have the transcript of your chat recorded.
    2. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
    3. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
    4. I have updated my CC 4 times and keep getting this message. Why is it not clearing my account?
    5. Thank you for letting me know about the issue with updating your… more

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14. Why does AOL mail generate 40+ processes in Task Manager and high memory usage (1.3GB)? After a few messages it and Chrome just shut down.
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15. Case #313228806 Web site scam of money $96,000.00. Called AOL services to advise of the problem. They suggest I notify the bank/fraud depart

    AOL Web site third add party scam of money. Called AOL services to advise of the problem. They suggest I notify the bank/fraud department.

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16. I'd like a SMALLER text size than the default, so I can see more incoming items. I've found no option to REDUCE the font size.

    Allow REDUCTION of font size, not just an increase.

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17. JUST CHANGE IT FFS

    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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18. Make email messages Wrap to fit window

    As it is, I must use bar to move far to right to see rest of lines. (They are not hidden by ad. or anything, just not in view.) Must move it right then left REPEATEDLY to read down through the email message.

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19. fix my account

    1/I got my email hacked! fix it please
    2/I'm getting to much spam! please stop
    3/ if these are not addressed i will close my account
    victor

    1410th ranked

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    0 comments  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!

    
    

20. FIX IT!!! FIX IT!!! FIX IT!!!!

    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!

    EVERY DAY UNTIL YOU CHANGE IT!!!!!!!!!!!!!!!!!!!!!

    963rd ranked

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    0 comments  ·  Edit…  ·  Delete…  ·  Admin →
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