1420 results found

1. news widget

   The news widget is not loading when I log in to my Aol mail. There are normally three tiles in a row and arrows to move between them. At first a few tiles were blank, then there was only one tile showing, now all tiles are blank. I have tried all my personal settings and nothing will restore them. is this a known issue with AOL and how to fix? Thanks

   964th ranked

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Gathering Feedback  ·  0 comments  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. FIX IT!!! FIX IT!!!! CHANGE IT!!!!!

   UNLIMITED BLOCKING!!!!!!!!!!!!!!!

   EVERY DAY UNTIL YOU CHANGE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

   964th ranked

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Stationary feature

   I really appreciate that the stationary feature has been re-introduced.

   964th ranked

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. security

   Make things consistent. Accessing my account sometimes asks for extra authentication, but sometimes it does not, so is sadly worrying/flaky. If I try to notify AOL about this, I get feedback that my e-mail account is not recognised......so again flaky. I very much am becoming nervous about using AOL, after 30 years of use. I feel customer support in the UK is not only weak, but we are being encouraged to use other platforms now that AOL is crumbling.............

   964th ranked

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. EVERY DAY

   Before I hit my 1000 e-mail limit, my spam box was pretty tame. Now EVERY SINGLE DAY, I get dozens of raunchy content SPAM mails. CHANGE IT TO UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!

   964th ranked

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. chat transcript information format error

   Vial Assistant
   1. Chat sessions are recorded by AOL or its service providers. By chatting, you agree to have the transcript of your chat recorded.
   2. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
   3. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
   4. I have updated my CC 4 times and keep getting this message. Why is it not clearing my account?
   5. Thank you for letting me know about the issue with updating your card. Your AOL Advantage Essentials subscription currently has an outstanding balance of $13.54 and is still active. The balance is due because we were unable to collect payment from the card ending in 0479. Would you like to update your payment method now to clear the balance?
   6. I just did that. I added a new card number.
   7. Thanks for updating your card information, MARK. To make sure your payment goes through, could you let me know the specific type of card you added? For example, is it a MasterCard credit, Visa credit, MasterCard debit, Visa debit, Discover, or American Express card?
   8. Mastercard
   9. Thanks for confirming it's a Mastercard, MARK. Could you let me know if it's a credit card or a debit card?
   10. credit card
   11. Thank you for confirming it's a MasterCard credit card. To complete the update, please provide the following information (please do NOT type your card number):
   • The expiration date of the card (please provide in MM/YYYY format)
   • The first name on the card
   • The last name on the card
   • The billing zip code for the card (must be 5 digits)
   You can provide all of this information at once if you prefer.
   12. ••/••••, Mark Swenson, 98607 Date entered as 04/2027 – Not accepted
   13. Thank you, Mark. To complete the update, I still need the expiration date of your MasterCard credit card in MM/YYYY format. Please do NOT type your card number.
   • The expiration date of the card (MM/YYYY)
   You can provide this information now. If you’d like, you can provide all of the information at once.
   14. ••/•••• Date entered as 04/2027 – Not accepted
   15. Thank you, Mark. To complete the update, I still need the expiration date of your MasterCard credit card in MM/YYYY format. Please do NOT type your card number.
   • The expiration date of the card (MM/YYYY)
   You can provide this information now. If you’d like, you can provide all of the information at once.
   16. ••/•••• Date entered as 04/2027 – Not accepted
   17. Thank you, Mark. To complete the update, I still need the expiration date of your MasterCard credit card in MM/YYYY format. Please do NOT type your card number.
   • The expiration date of the card (MM/YYYY)
   You can provide this information now, and you’re welcome to provide all of the information at once if you’d like.
   18. •••••/•••• Date entered as April/2027 – to see if that would work - Not accepted
   19. Thank you, Mark. To complete the update, I still need the expiration date of your MasterCard credit card in MM/YYYY format. Please do NOT type your card number.
   • The expiration date of the card (MM/YYYY)
   You can provide this information now, and you’re welcome to provide all of the information at once if you’d like.
   20. 04/27 Finally accepted. The MM/YYYY format is incorrect.
   21. Thank you. Please review the following terms and conditions and agree to them to continue.
   22. By updating your payment information on file with AOL, you authorize AOL Membership Services LLC to bill your new payment method for all current or past due subscription fee(s), plus any applicable taxes, fees, or prorated amounts, until you cancel your subscription(s) or pay any outstanding charges incurred under your account. Just so you know, when you add a method of payment, if there are any other users with authorized billing rights on your account, they may view or manage your subscriptions and billing information with proper verification. Our Terms and Conditions continue to apply.
   23. Do you agree to the terms and conditions stated above?
   24. Yes
   25. Please use the opened window to provide your credit card number securely.
   26. Thank you for providing your updated payment information, Mark. Here’s what will happen next:
   • The outstanding balance for your AOL Advantage Essentials subscription is $13.54.
   • Your subscription will be processed using the new payment method you provided.
   • The total amount to be collected is $13.54.
   If you have any other questions, please let me know.
   27. Would you like me to proceed with processing this change now?
   28. Yes
   29. Thank you, your payment method has been successfully updated. Just to inform you, when you add a method of payment, if there are any other users with authorized billing rights on your account, they may view or manage your subscriptions and billing information with proper verification. Is there anything else I can help with?
   30. No
   31. Thank you for your time, Mark. I'm happy I could assist you today. Enjoy the rest of your day!

   Vial Assistant
   1. Chat sessions are recorded by AOL or its service providers. By chatting, you agree to have the transcript of your chat recorded.
   2. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
   3. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
   4. I have updated my CC 4 times and keep getting this message. Why is it not clearing my account?
   5. Thank you for letting me know about the issue with updating your… more

   964th ranked

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. Why does AOL mail generate 40+ processes in Task Manager and high memory usage (1.3GB)? After a few messages it and Chrome just shut down.
   964th ranked

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Case #313228806 Web site scam of money $96,000.00. Called AOL services to advise of the problem. They suggest I notify the bank/fraud depart

   AOL Web site third add party scam of money. Called AOL services to advise of the problem. They suggest I notify the bank/fraud department.

   680th ranked

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. EVERY DAY UNTIL YOU FIX IT!!!!!!!!!!!!

   FIX IT!!!!!!!!!!!!!!!!!!!! FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!! FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!! FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!! FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!

   964th ranked

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. I'd like a SMALLER text size than the default, so I can see more incoming items. I've found no option to REDUCE the font size.

    Allow REDUCTION of font size, not just an increase.

    964th ranked

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. JUST CHANGE IT FFS

    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    964th ranked

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Make email messages Wrap to fit window

    As it is, I must use bar to move far to right to see rest of lines. (They are not hidden by ad. or anything, just not in view.) Must move it right then left REPEATEDLY to read down through the email message.

    964th ranked

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. fix my account

    1/I got my email hacked! fix it please
    2/I'm getting to much spam! please stop
    3/ if these are not addressed i will close my account
    victor

    1415th ranked

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!

    
    

14. FIX IT!!! FIX IT!!! FIX IT!!!!

    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!

    EVERY DAY UNTIL YOU CHANGE IT!!!!!!!!!!!!!!!!!!!!!

    964th ranked

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. EVERY DAY UNTIL YOU FIX IT

    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    964th ranked

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. "Remember This Device" No Longer an Option

    When logging into AOL, the two-factor authentication no longer offers a "remember this device" option so I don't have to keep doing it for my home laptop. Can you please put it back? Thanks.

    964th ranked

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. no dam send button when replying?????????????????

    no dam send button when replying?????????????????

    964th ranked

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Seventeen!!!!!!!!!!!!

    As of this morning, I have had 17 sexually related e-mails.

    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    964th ranked

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. AOL Deleting Email Without Permission

    Why did AOL delete my saved, folder email? I now have lost historical correspondence that is irreplaceable. Outrageous.

    964th ranked

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. FIX IT!! FIX IT!!

    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    964th ranked

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating