AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1464 results found
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Slow
Everything in my mail comes up so slow! I have had AOL since I began emailing, maybe 20+ years ago? It has been so slow this past year or so. I wait 4-5 seconds for a mail to come up & then when want to put it into a file- again 4-5 seconds. So much time wasted. My ISP said that I should ask you to update the version. I have no clue. Just know it is not the same AOL I used to have. Can you please update my version to restore the faster access please? : ( Fran
540th ranked -
JUST CHANGE IT, PLEASE!!!
UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1002nd ranked -
AOL WEBMAIL ISSUE: UNIFIED INBOX IS NOT SORTED TIME WISE: YESTERDAY'S EMAIL IS INTERFERRING WITH TODAY'S MAIL
Fix Bug with AOL webmail for better experience
1002nd ranked -
notifications only for new mail in specific folder(s)
Currently most email systems have no discrimination regarding when notifications are sent which is why I and many others turn off notifications totally. However there are often classes of emails that we would really want instant notification on arrival. This could be managed through the existing (excellent) email filter system such that when new email was filtered and ended up in the "Urgent" folder (for example) the notification would be sent. Otherwise non-urgent email would not be vying for my attention.
1002nd ranked -
Make email messages Wrap to fit window
As it is, I must use bar to move far to right to see rest of lines. (They are not hidden by ad. or anything, just not in view.) Must move it right then left REPEATEDLY to read down through the email message.
707th ranked -
McAfee Alert folder shows up after deleting it many times
I have a McAfee folder on mail.aol.com and I deleted it more then 10 times but whenever I close the browser it re-appears. I tried it on Windows PC and iPhone, on safari and edge and regardless of where I try the folder still re-appears after deletion. AOL please fix this bug on my account as was tested over the phone with call center rep on multiple devices, in multiple ways.
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1002nd ranked
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HATE NEW AOL MAIL
THERE IS NOTHING MORE TO SAY.
2nd ranked -
15th ranked
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Your Internet Is Offline
This is getting Ridiculous!!!!!
When The Ads Stop Working It Says I'm Offline When I'm On A T-1 Line And I Know That I Have Internet.
The Ads Should NOT Have The Control Of My Email Connection!56th ranked -
Stop blocking Jewish World Review. You are blocking it before it gets to my inbox.
You are deliberately blocking Jewish World Review, and if it manages to make it to my inbox, forwarded from another email account, you are labeling it as spam, repeatedly. Please white list this sender to make sure my subscription arrives daily.
1002nd ranked -
marionklein51@aol.com
Hallo, ich bin Marion Gabriele Klein, und ich bin seit vielen Jahren Kundin bei AOL, ich habe seither 2011 mein Wohnort gewechselt und bin heute 75 Jahre alt und schwerbehindert und gehbehindert und kann das Haus nicht mehr verlassen, ich habe seit 1 Monat einen neuen PC und das dürfte nicht der Grund sein, das ich andauernd Probleme habe in mein AOL Mail rein zu kommen, den das geht über Vodafone, bei denen ich auch seit vielen Jahren Kundin bin, ich habe nur genug, das man es alten und kranken Menschen immerzu schwer macht in ihre Programme rei zu kommen,…
1002nd ranked -
New Inbox functionality
I am writing to request the ability to sort emails by sender within the Inbox. This functionality would significantly improve efficiency, particularly when reviewing communications from key stakeholders or managing high‑volume correspondence.
Thank you for considering this enhancement.
Sincerely - Keith
1002nd ranked -
Why can no longer block all emails on Security settings for people not in your contacts it keeps turning that feature off now.
Why can you no longer block people not in your contacts list anymore when you use the spam filter settings? This now gets turned off automatically as soon as you exit it. Does AOL love spam ??
1002nd ranked -
Unable to add a contact invite on Aol Mail calendar
I am not able to add someone else's email address when creating a calendar entry/invitation from my HP envy when using microsoft edge.
1002nd ranked -
Suddenly lot receiving email from my family! What happened? Also can't send mail from my phone to myself.
Please fix the mail to that I can get messages from my family again. Political mail comes through fine. I don't understand!
1002nd rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Inline images not loading
Inline images are not loading from Sent Mail. Fix this issue!
1002nd ranked -
Don't close commenting under articles on AOL website
I've noticed, that under some articles, the commenting has ended, and now it's impossible to comment. It's sad. Would love the website admins to never close the commenting.
1002nd ranked -
You RUINED my email defaults - writing, and signature. I cannot get it back the way it was. PLEASE FIX
Fix it. Put it back the way it was. It was fine and it worked. Now it does not, and I can see lots of other people have the exact same issues that I do. VERY little control over font size, style, and spacing. Business signature now looks like a 3rd grader did it. Please PUT IT BACK.
1002nd ranked -
Missing Information on Printed E-mail
Some people use AOL for business purposes or may want documentation of files sent with an e-mail sent or received. I just printed an e-mail I sent yesterday for business which had several files attached to the e-mail. When I printed the e-mail the files that were attached where not listed in the printed e-mail. So how does a business person or a consumer that needs to document files sent created a printed record of what the e-mail sent or received had for files attached? This weas not a problem before this latest system change. Get this FIXED NOW!!!!!
1002nd ranked
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