AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
443 results found
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RESPOND TO YOUR LONG-TIME PAYING CUSTOMERS!!
Why are you ignoring your customers?????
Hi there,
If you need help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Cannot unbold the email
Every time reading an email it cannot be unbold so we can identify if the email was already been read or not. even using a different website. clearing the cache and cookies. and still getting those kind of webmail.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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writing email settings
*******, not a new idea but complaints have done NOTHING. No changes or improvements. I'm writing about the Settings / More Settings / Writing email. I want my font to be bigger, for one thing. I set it at 12 and when I compose, it's a 10. I know how to follow instructions.
There is also NO SAVE button - so it seems like my setting changes just go in the trash bin. I HATE THIS! DO SOMETHING!Hi there,
I'm sorry to hear you're experiencing this composing issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Changed email content
I moved an email from a folder to my inbox. Now, it's just code. Can someone put the email back to original format?
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X/Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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mail
dear silly jesuses, what happened to my mail, in your new "improved" version there's no any mail visible.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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AOL won't let me sign in and won't send the confirmation email to the correct address, wants to text my land line. phone rep wants me to pay
AOL won't let me sign in and won't send the confirmation email to the correct address, wants to text my land line. phone rep wants me to pay to help. WHAT????
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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unable to sign in
*@aol.com unable to sign this my sister email
Hi there. For sign in issues, please visit help.aol.com to see what support options are available for you.
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Cannot delete anything with a blue and white stripe in the box
Also, when I put an event on May 1st it spread over to 3 boxes to May 3rd.
Hi there,
We'd like to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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I dont like the new aol mail for one reason ,when I try to forward any thing It wot work ,I use to just tap on thr forward bar and all my co
I can't forward like I used to, why not, can I go back to the old way?
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Automatically Suggest Email Address on the Contact List
I want to automatically see the email addresses that was added on my contact list. Because whenever I am writing or composing an email to someone, I need to type in their email address in full which does not happen before. This only happens since Tuesday.
Device: Windows 11 // Google Chrome // Microsoft Edge
Case Numbers: 20691505 // 20691815
TB done by STS and Tech:
-clear and cache browsing history
-restart the browser
-reset to the default settings
-try a different browser
-send a TEST Email
-added account on the address book on each browser used
-all did not…
Hi there. Could you please share these details with us in a private message to X/Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page? We'd like to help. Thank you!
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all of my shopping web sites are blocked. I subscribe over and over, and their always blocked. Whos doing it? AOL or my microsoft puter?
Who is constantly blocking my shopping web sites? AOLpossibly? I keep subscribing and they are constantly blocked? I keep on checking my settings!
Hi there,
I'm sorry to hear you're experiencing this receiving issue and I'd like to look more into it to help, please contact us on X/Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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New mail not arriving even though sender is in contact list.
I am not receiving emails from three senders, all of whom are accurately posted in my contact list. In the past, I did receive emails from them but suddenly the emails stopped arriving. Not in spam, not in trash. Nowhere to be found. Very troubling. Also, some new mail ends up in spam even though senders are acccurately listed in contact list. I always check spam and click on "not spam". And sometimes mail already in new mail will suddenly disappear and show up in spam. A real mess.
Hi there,
I'm sorry to hear you're unable to receive specific emails and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Several of my recurring emails of many years now no longer are served by AOL. Not delivered as informed by the link administrator. Why?
I am just looking for a platform to bring my undelivered emails to the attention of AOL but have no idea where to begin. Can anyone give me some direction?
Hi there,
I'm sorry to hear you're unable to receive emails. I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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It is never working...every day is a new day! what did you do? move to the Philippine's too??? too?
I hate the Calandar and it is never working!
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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when searching old emails it only shows me my sent ones? No recived ones?
go back to being able to search received eamils too
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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aol spam search
had a problem not receiving USPS mail updates and contacted them..their answer--I put them on a spam list and I didn't notice...TRUTH now..checked spam daily and USPS mail was never there...question..how did they come up with this answer ???
Hi there,
I'm sorry to hear you're unable to receive certain emails and I'd like to look more into it to help, please contact us on X/Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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calendar
Hello. The calendar in full screen isn't working. It won't let you go back to previous months. It says there is an error; however it will let you look at it in itty bitty mode. Come on people....everyone hates the "new" AOL at least let it work!!!
Hi there,
I'm sorry to hear you're experiencing this calendar issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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I could not find my AOL Mail and it won't be opened.
I could not be able to open AOL mail. It can't be opened.
I want you to type it with my permission and get it back.
It is impossible to open my AOL mail.
Smile, Debbie
Hi Debbie,
I'm sorry to hear you're experiencing this email access issue and I'd like to look more into it to help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Email being hacked
My AOL Email account is being hacked. Many Emails that I send out are not being received by the recipients. My Email is: **@aol.com
Your system should be able to track the interception of Emails.Hi there,
I'm sorry to hear you're experiencing this sending issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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mailing lists
I have a contacts list. I wish to add a contact to my mailing list. I open the edit window and where it says ' add contact' I type 'w' and get 4 names in the list. I have 28 names beginning with 'w' and cannot scroll thought the list as I am presented with just 4 names in the list. if I continue to type in the name I want the list disappears. How do I enter a new contact in the contacts mailing list when AOL does not display all the names in the contact list??? It seems…
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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