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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

442 results found

  1. NEW EMAIL VERY DIFFICULT TO EDIT CONTACTS

    FIX THE EMAIL ESPECIALLY THE CONTACTS!!!

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    Hi there, 

    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

    Thank you, 

    AOL team

  2. my task bar blocks the "send" feature on my

    Before changing things why not inform your customers, or did you do that and I some how missed it? If you did inform us of upcoming changes please tell me the date.

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    Hi there, 

    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

    Thank you, 

    AOL team

  3. We're glad you're here

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    Hi there, 

    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

    Thank you, 

    AOL team

  4. IT'S NOT IN MY DUTCH LANGUAGE!

    IT'S NOT IN MY DUTCH LANGUAGE! POLISH ONLY - PUT HIM IN YOUR ***

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    Hi there, 

    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

    Thank you, 

    AOL team

  5. We're glad you're here

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    Hi there, 

    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

    Thank you, 

    AOL team

  6. the photos are not being deleted

    eventhough we clicked delete button the photos still appears

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    Hi there, 

    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

    Thank you, 

    AOL team

  7. NO MESSAGE IN NEW FOLDER

    WHAT THE FVKK???

    I JUST MADE A NEW FOLDER FOR AN IMPORTANT EMAIL, MOVED THE EMAIL THERE, AND ALL I HAVE IS A FREAKING TITLE, NO MESSAGE...JUST A BLANK WHITE PAGE.

    I AM LEAVING YOU FEKKERS FOR GOOD!!!!!!!!!!!

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    Hi there, 

    I'd like to look into this and I need additional details from you to properly address your concern/issue. Please contact us at @AOLSupportHelp on Twitter, AOL Customer Care page on Facebook or at help.aol.com 

    Looking forward to your reply!

    Thank you,

    AOL Mail Team

  8. Why does the email message immediately disappear when I click to another message?

    Why does the email message immediately disappear when I click to another message? The old system was better. SIMPLE AS THAT! BRING IT BACK!

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    Hi there, 

    I'd like to look into this and I need additional details from you to properly address your concern/issue. Please contact us at @AOLSupportHelp on Twitter, AOL Customer Care page on Facebook or at help.aol.com 

    Looking forward to your reply!

    Thank you,

    AOL Mail Team

  9. CONTACTS

    I WANT TO ADD A CONTACT BUT CANNOT FIND IT ON MY EMAIL PAGE!!!!!

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    Hi there, 

    I'd like to look into this and I need additional details from you to properly address your concern/issue. Please contact us at @AOLSupportHelp on Twitter, AOL Customer Care page on Facebook or at help.aol.com 

    Looking forward to your reply!

    Thank you,

    AOL Mail Team

  10. im sick and tired of my aol credencials not accepted , i like to know why

    I would like to know why Gmail keeps asking for and rejecting my AOL credentials. Please respond

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    Hi there, 

    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

    Thank you, 

    AOL team

  11. STOP deleting my emails. This has been reported by others several times.

    STOP deleting my emails. This has been reported by others several times. Incredibly frustrating. Get rid of this bug-infested software and return the previous version. .

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    Hi there, 

    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

    Thank you, 

    AOL team

  12. Is there a glitch in opening emails right now or did you add extra steps to make emails harder to get to

    When I go to my mail, I now get an error message - Page not available
    The requested page is not available on Mail. Go to Inbox. So after I click that I now have to click ANOTHER LINK - go to inbox. Two steps to get to mail instead of just clicking on it. I don't know if this is just a current glitch, or you've added another step people have to do to make them hate aol email even more.

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    Hi there, 

    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

    Thank you, 

    AOL team

  13. More Options for Customer Care

    I don't use Facebook or Twitter, so I can't contact Customer Care. There needs to be a way through AOL to contact you for HELP.

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  14. If i aint broke dont fix it

    This new mail feature is a complete headache. I cant even read my emails in peace because it no longer fits on one screen. Please just switch it back to the way it was

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    Hi there, 

    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

    Thank you, 

    AOL team

  15. verification email

    enter the email reading verification from the recipient

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    Hi there, 

    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

    Thank you, 

    AOL team

  16. AOL mail wouldn't send this morning...finally did. That's one of its glitches. I wonder why they ask for feedback if they don't act on it.

    AOL mail wouldn't send this morning...finally did. That's one of its glitches. It does it fairly often. I wonder why they ask for feedback if they don't act on it.

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    Hi there, 

    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

    Thank you, 

    AOL team

  17. We're glad you're here

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    Hi there, 

    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

    Thank you, 

    AOL team

  18. We're glad you're here

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    Hi there, 

    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

    Thank you, 

    AOL team

  19. quickbooks@notification.intuit.com

    Why is quickbooks@notification.intuit.com email not delivered to my inbox or any other place on my AOL account? Two separate bill senders have the same problem for the last year

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    Hi there, 

    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

    Thank you, 

    AOL team

  20. still no AOL verification recovery code

    Still no claimed verification code sent to recovery email after one week of trying to sign in. Reported to federal fraud agencies for suspected theft of personal and financial info.

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    Hi there, 

    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

    Thank you, 

    AOL team

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AOL Mail Norrin

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