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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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442 results found

  1. Dear AOL , I am in Australia . My computer was " hacked and C drive destroyed " I need to regain access to my old email account please ? Al

    AOL ,, I need a contact number that is NOT a " 1800 " or 800 number as I cannot access them from Australia .
    I NEED to re-activate my old email address please ?
    Current and new email is " *@aol.com "
    Previous email was " *    @aol.com " , that I had for decades !
    My computer was " Hacked " and I have no access to the " two step " verification asked for .
    PLEASE HELP Me .

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    0 comments  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 

    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

    Thank you, 

    AOL team

  2. how do I add a column, folder name, to my aol mail list view

    Please tell me how to add a column, folder name, to my aol mail list view

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    0 comments  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 

    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

    Thank you, 

    AOL team

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