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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1231 results found

  1. In the Android app, format the email print so that it has borders.

    Printing emails from the Android app does not have borders. The app needs to be improved to format the print by adding borders.

    406th ranked

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  2. Allow an email attachment to be opened without downloading it

    In previous versions, one could open an attachment without having to download and save it. Please return that feature. If one wants to download and save an attachment, that should be a choice, not a default.

    654th ranked

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  3. Get rid of the ad at the top of new emails!

    Is there some way to permanently remove the ad that looks like a new email? I have an ad-blocker on my browser (Safari) but this dreaded thing keeps showing.

    18th ranked

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  4. Why are ads appearing in my Inbox? I can't even send them to Spam or Delete!! Please fix this!

    Why are ads appearing in my Inbox? I can't even send them to Spam or Delete!! Please fix this!

    937th ranked

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  5. what happened to being able to sort your mail a-z?

    The mail search is not always very good.. And when I send something to myself its almost impossible to find it again in the inbox if I have a lot of emails in there and I can't sort them a-z.

    937th ranked

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  6. 937th ranked

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  7. SPAM BLOCK

    CHANGE THE BLOCK SPAM LIMIT FROM 1000 TO UNLIMITED!!! I AM GOING TO COMPLAIN EVERY DAY UNTIL YOU DO THIS. IT IS BS!!!!

    937th ranked

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  8. Why has "Add Stationery" disappeared?

    Please reinstate Add Stationery! From one day to the next, the icon "Add Stationery" at the bottom of the Compose and Reply screens disappeared. I liked the Stationery a lot, used the designs daily, and had some suggestions for improving the feature. But now, although I did not change any settings, there is no stationery available! Why? PLEASE put it back. It made up a little for all of AOL's many drawbacks. Thanks.

    937th ranked

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  9. Please stop with the **** fingerprint I don't have a touch screen and I'm not giving you my fingerprint

    Please stop with the **** fingerprint I don't have a touch screen and I'm not giving you my fingerprint

    937th ranked

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  10. all other web sites work great on my laptop except yours. Screen keeps freezing!

    Help me find a way to stop the screen from constantly freezing. All other web sites work fine on my computer, except yours, makes even answering an email almost impossible. Settings?

    937th ranked

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  11. why have you disabled " Block" from email settings?

    why have you disabled " Block" from email settings?
    allow users to block spam from continually filling up mail.

    937th ranked

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  12. why waste your time you people don't listen anyway

    my idea is get rid of aol and start using a different browser

    937th ranked

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  13. https://api.taboola.com

    Getting an Ad that keeps change but allows has a link the is prefixed with https://api.taboola.com. If I click on the ad, my Chrome window goes full screen, lots of other windows open, and it indicates that I have malware on my computer.

    How can you prevent this behavior?

    937th ranked

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  14. Did I lose access to wmconnect.com without logging in through AOL?

    Where did wmconnect go? For the life of me, I cannot find an email giving a heads-up on this. Will I be able to still use wmconnect as my email extension?? EVERYONE has this as my go-to email address but now wmconnect shows up as an unsecure connection and it shows the certificate is not trusted!! Help!!

    937th ranked

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  15. aol mail deleted hope you happy messed all of it up

    you have caused my email to all be deleted hope you are happy dumb cluck guess i will have to move to google mail now

    937th ranked

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  16. Make email review font size PC-specific, not just account-specific.

    There is a setting for enabling large fonts in email message review. But, we have two people who share the same account. On one PC, the font is much too large. On the other, it is much too small. How do we make the AOL.com font different for two different PC's using same aol account? (thinking IP-specific font choice)

    937th ranked

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  17. Sign in with fingerprint

    Sign in with your fingerprint or code
    With a passkey, you can sign in quickly using your fingerprint or the code you use to unlock your device. WHY AM I GETTING THIS MESSAGE EVERY SINGLE TIME I GO TO SIGN IN TO MY EMAIL! GET RID OF THIS< GO BACK TO THE OLD PROMTS< I SHOULD NOT HAVE TO SKIP OVER THIS EVERY SINGLE TIME! WHY HASSLE USERS???

    937th ranked

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  18. What the **** have you done to your sign in page?

    What the **** have you done to your sign in page?

    937th ranked

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  19. Please ask AOL to have an option to open email with a double click. I am tired of these emails opening on a single click!

    Please ask AOL to have an option to open email with a double click. I am tired of these emails opening on a single click! Some people may like a single click, but why can't there be a different option?

    937th ranked

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  20. limit number of emails per page

    Currently, AOL Mail displays an unlimited number of emails on a single page, which makes it extremely difficult to scroll, manage, or delete old emails efficiently. When trying to use the "Select All" feature, it keeps adding every email that auto-loads as I scroll, making it impossible to control the selection.

    This endless scrolling also prevents me from reaching or reading the emails at the bottom, creating a frustrating user experience. Please add a setting to limit the number of emails shown per page—such as 25, 50, or 100—similar to what other email platforms offer. This would greatly improve usability…

    344th ranked

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AOL Mail Norrin

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