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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1231 results found

  1. Sign in Screen change needs to be like it was

    On the sign in screen, I prefer that you would have left in the button to preview the password screen as to check the password before signing in . If I miss spell the password 3 times, then I am blocked out and have to go through a complicated procedure to be able to again sign in.

    161st ranked
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  2. Yahoo requires all senders to authenticate with either SPF or DKIM.

    Yahoo requires all senders to authenticate with either SPF or DKIM.

    911th ranked
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  3. Absolutely no reason to require an extra click to choose where an attachment comes from, no one ever attaches files "from a recent email"

    In decades of using AOL Mail, I have never ever attached a file 'from a recent email'. There is zero reason to make this an extra step, extra click when adding an attachment. Make this a setting you can turn off for the large percentage of us that don't ever do this.

    911th ranked
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  4. OLDER EMAILS...WHERE DID MINE GO TO?

    I CAN ONLY SEE 2 MONTHS AGO...WHY CAN'T I LOAD MORE LIKE WE USED TO? NOW I AM MISSING AN IMPORTANT MAIL THAT IS OLDER THEN SEPTMEBER.

    350th ranked
    1 comment  ·  Admin →
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  5. responding to email

    Used to be able to respond to an email, and then 'keep as new'. With the new AOL, it automatically puts the email I responded to in the 'Old' folder. I want to be able to choose to 'keep as new' after responding.

    35th ranked
    1 comment  ·  Admin →
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  6. Color code

    Any chance we could be able to add different colors/highlights permanently to specific email lines?

    For example: be able to Color code specific emails to help Identify them (their importance) as a group if needed? Or another way to state: by using different colors we could highlight the importance of individual emails and therefore group them accordingly. That would be wonderful! Thank you for your time and consideration in this matter! Greatly appreciated! Food for thought.

    911th ranked
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  7. the search function on the new email format misses many emails. If I switch to the "basic" format it works much better

    the search function on the new email format misses many emails. If I switch to the "basic" format it works much better

    911th ranked
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  8. Need an AOL Functional Calendar

    AOL calendar is NOT functional - I need my AOL email to be synchronized with a calendar invite where I can invite people into a calendar event just like you can do with outlook - this is a major short fall of AOL not having a functional calendar similar to that of outlook

    441st ranked
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  9. new mail old mail new mail

    Why does a new email that I have read show up again a few hours later as new mail?

    296th ranked
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  10. Want to format email list columns

    It's nice. But can I format email list columns - like have the date/time first on the left instead of on the extreme right??

    101st ranked
    1 comment  ·  Admin →
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  11. IMPROVE NAVIGATION TO OLD EMAILS. CANT GO DIRECTLY TO SET YEAR OR BACK EMAILS.

    Trying to go to specific emails for a year and unlike prior classic view, Im unable to go directly to year. No option to fast forward or click on pages to get to next. Have to go through all emails from 2024 to 2018 just to get to 2018 emails, takes hours. Also, if selecting all, cant select just for set amount I am viewing, it selects all emails in its entirely from begining to end. Improve the navigation.

    609th ranked
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  12. Please stop assuming I am elderly--I am young and don't care about all the mature topics you continuously include. I will

    Please stop including gross health ads or ads that target older people--I am still young and am not in your target audience. Even when I do reach that age someday, I still wouldn't want to see any of those ads. They are repulsive and demeaning.

    296th ranked
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  13. 296th ranked
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  14. Is there ANY chance of a holiday inspired background?

    Christmas, New Years, Kwana, Hanukkah etc

    350th ranked
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  15. Previously, you could sort emails from A-Z and from Z-A. Now it only has sort sender A-Z.

    Allowing it to sort emails from A-Z and Z-A would be helpful. It used to be this way. Now it's only allowing sorting sender A-Z. Since I have 5000+ emails, I like to go from the bottom since it takes so long to go through and delete ones I don't need.

    441st ranked
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  16. Spellcheck "new AOL" versus "Classic AOL"

    When using Spellcheck in the new aol, there is no way to add words to the Spellcheck. So, my last name and the names of the organizations to which I belong, along with medical terminology, show up as spelling errors. Bring back Classic! I just tried to change my settings back to what you are now calling "Basic AOL" and it doesn't display my messages as I would like.

    253rd ranked
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  17. printing issue on the news article

    I am having a problem printing news articles. The articles print as one narrow column, instead of formatted for an 8.5 x 11 page.

    609th ranked
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  18. The new version will not print correctly. Fix it or go back to the original format

    The new version will not print correctly. Fix it or go back to the original format

    175th ranked
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  19. send read mail to old mail

    I don't like my read mail remaining in new mail - I want emails that I've read to disappear into old mail

    82nd ranked
    1 comment  ·  Admin →
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  20. would love to see more themes like christmas

    mail themes need more to choose from. like Christmas, new years, Valentine's, Easter, and all the holidays and seasons.

    350th ranked
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