AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1343 results found
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Classic back in live please
Hello ""Support"" are you there ????? Hello , Hello ....Back to classic please
464th ranked -
Contact Lists are not alphabetical???
I have multiple contacts that are Lists - and the Lists are no longer alphabetical. So I have to scan all List groups to find the List I would like to email. not convenient. Do you actually use programmers? ACME School of Programming? Incompetent. No way to fix - unless I delete all the Lists and re-enter them alphabetically?
238th ranked -
Realize that thousands of your paying customers do not like your changes. As a business owner this is causing me no end of problems.Cannot c
Fix these problems PLEASE
Cannot cut and paste word documents into it like it was before. When you do it ends up with wide spaces between all of the lines and triple spacing between the paragraphs. Tech said I had to fix this manually. That is not acceptable. Also no way to insert logos and wrap text that feature is gone also.376th ranked -
Harder to tell if the email contains an attachment
In the old version, it was clear when the email contained an attachment. Now the attachment is below the text even if the email contains back and forth text. This new version of AOL is awful.
376th ranked -
New format complicates my work.
The new format is much more complicated when it comes to creating a contact list. Once the list is created I want to join lists and that too is difficult. I also, copy and paste the list then I can use it for Sign up genius or to send professional emails through Constant Contact. The
new format will not allow my to copy and paste a list. I have to revert to Basic Mail but then other tools are not available. It is very frustrating and I am not sure what has been improved.314th ranked -
Your replies options need to include Email !!
YOU WROTE
BEGINS
I'd like to look into this and I need additional details from you to properly address your concern/issue. Please contact us at @AOLSupportHelp on Twitter, AOL Customer Care page on Facebook or at help.aol.comLooking forward to your reply!
Thank you,
AOL Mail Team
ENDSI DO NOT USE ANY OFTHE ABOVE, FOR REASONS. WHAT IS WRONG WITH ACTULLTY USEING YOUR ACTUAL ACTAUL PRPODUCT?? Y'KNOW - EMAIL !!!!
376th ranked -
The "CURRENT" "OLD AOL MAIL" is Not the the old AOL mail of this past week, 5/21/2023. Please do tell what happened.
5/28/2023 What, please tell, was the reason for the drastic change in the "basic aol mail"? The new "old mail" is so much less user friendly.
149th ranked -
undo changes
It has been several since you gave us this worthless-**** change. IT DOES NOT WORK!!!!
464th ranked -
936th ranked
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* @aol.com
Make the Emoji's large enough to make out what each one
looks like !!! Way too small!!!
Also, the Good nights, and Good mornings should be
consisted with current days .376th ranked -
Photos received are not the same as they are sent by friends
Instead of being side by side they are on top of each other, I don't want to pay for fixing this issue.
936th ranked -
NEW AOL SUCKS BIG TIME. I SEE WHY SUBSRIBERS ARE QUITTING
BRING BACK OLD AOL
638th ranked -
MAIL
GIVE ME BACK MY OLD MAIL
936th ranked -
464th ranked
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HOW IS IT POSSIBLE THAT YOUR AOL NEWS ARE SO STUPID?
WHY ARE YOUR AOL NEWS SO SO STUPID? IS TAT YOU ARE STUPID OR YOU JUST MAKE STUPID NEWS FOR STUPID PEOPLE?
314th ranked -
new aol mail
I want to suggest to give us option to adjust the left panel and the option to adjust the sender nam/subjet/date/preview of the email on the new aol mail
139th ranked -
Your search function is broken.
If I place a contact name in the search field, it only shows emal that was sent by that contact. It used to also find email that the contact was the recepient of an email. When there is an exchange of emails between me and the contact, I need to see ALL the emails going both ways. Also, your search doesn't seem to look for 'older' emails in all my folders. I can't manage my emails without this functionality.
376th ranked -
Contacts--editing is very complicated, now 5-6 steps instead of 2. Bring back the previous window for editing & deleting contacts.
Editing contact lists is now very complicated, 5-6 steps instead of 2, & it's difficult to find "edit", nowhere to click easily. Bring back the previous window for editing, which was so much easier & very obvious how to do it. Editing lists is impossible--I often want to delete someone from a list but not from the individual list. But the system won't let me do that. I am wasting SO MUCH TIME when I need to edit my contact lists. PLEASE CORRECT THIS!! Why do you change a good thing that works just fine??
376th ranked -
Remove date rows from inbox
If you "sort" your email by "starred" and don't have any starred it will remove the date rows. So, it should be easy to program/include/provide email with out date rows as a view option. For now using the starred sort option is a work around for something that should be a formatting option. Thanks.
638th ranked -
idiots
Oh, the old version is even worse than the new one. I guess someone there thinks it's a good idea to be able to deal with a maximum of 10 or 20 emails at a time. Geeze this is awful.
638th ranked
- Don't see your idea?