AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1033 results found
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Keep as New
Since you're trying to copy Gmail, how about when we select "Keep as New" you re-BOLD the email (on laptop)? I utterly despise Gmail, but that's their one good feature!
504th ranked -
Would REALLY APPRECIATAE IT if the gray 'reply line' in the left-hand margin indicating an e-mail reply could have a choice to be removed.
The gray reply line is VERY annoying and would like an option for it not to appear in e-mail replies!
504th ranked -
Not syncing with my phone. Once I delete from my phone, my windows doesn't updated automatically. I have to refresh every time.
Not syncing with my phone. Once I delete from my phone, my windows doesn't updated automatically. I have to refresh every time.
174th ranked -
draft is too sensitive
Draft is seemingly on a hair-trigger. In the last couple of weeks I've had four or five drafts appear, none of them intentional. I'm not even sure what I'm doing that makes it interpret something into draft form.
It's not a big deal obviously, but it's just extra busy work having to police the "draft" section and delete things every time the mail system decides incorrectly that I wanted to save a thought when really all I wanted to do was abandon it.
504th ranked -
Allow selection by date received. The only option is to select ALL mail. When I delete unread junk mail, I then have to reselect all.
Allow selection of unread by date.
808th ranked -
311th ranked
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Opening an email should not default to an automatic reply. This alone is annoying enough to send me back to Classic.
Provide an option when reading email to open email in Reply mode. Default should be to be able to open email in Read mode.
264th ranked -
Change for the sake of change is frustrating.
I don't like your new color schemes and I can't directly delete a mail without taking extra steps. Why do you have to change a system without adding any extra benefits. It just keeps your programmers busy. Maybe they should be let off.
311th ranked -
The more I use this update the more I hate it. I hate the freakiunbg search thing when I am trying to open an email. The placement of button
Change it back or lose my business. This takes more time with my business which we all know is NOT cost effective. Do what your paying customers need or lose their business.
311th ranked -
311th ranked
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311th ranked
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The NEW AOL Mail
I like the "star" feature of the new mail, and the ability to select and locate the important ones easily in one place.
I do miss the "search" option of the old mail system, as I was able to fairly easily find e-mails I was looking for, rather than have to manually search the entire list.
Is it possible to bring that feature back into the new system?
233rd ranked -
preview
used to be an item on the left side that allowed us to hover over the number of emails in inbox to see if there was anything new/unread there. That option is gone and really just checking email has become an unpleasant battle with the new AOL. Improvement would be going back to old AOL. Sorry/not sorry.
504th ranked -
808th ranked
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Mail settings
Under Reply mails, the most recent email should be the first thing you see when you open an email, not at the top all the older emails you have been receiving or sending to that person or on that subject. All the older emails could be at the bottom of the most current email.
504th ranked -
209th ranked
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insert a line across the page
Add the capability to insert a line across the page between any text line.
This was available in the old version. Very useful!Allow the user to reposition function buttons on the page!
Add a print button to the function area!
143rd ranked -
Sometimes I dont need a username or password to access my email, wth ??????????????????
Sometimes I dont need a username or password to access my email wth ???????????????????????
808th ranked -
Please get rid of the keep as new email option and just keep every email new until moved or deleted.
Please remove the " keep as new " button and just keep every email new until they are moved or deleted.
504th ranked -
Paragraphs doubled
When I paste text from Word into the write email window, all my paragraph breaks get doubled so the paragraphs are too wide apart. This never happened with the old version of AOL.
161st ranked
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