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AOL Mail Norrin

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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1258 results found

  1. Email content disappears while in Saved mode.

    Emails being forwarded, placed in the Save folder for sending later, due to AOL time restrictions, loses much of the body content of messages and only forwards a portion of the email; typically only attachments.Text and graphics disappear.

    921st ranked
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  2. My SPAM folder is automatically cleared in a day or two. That's too soon.

    My AOL SPAM folder is automatically emptied in a day or two. It's supposed to hold spam email for 30 days. How do I increase the time SPAM email stays in the SPAM folder so I have more time to look for important emails sent to SPAM by mistake?

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  3. ( 1 ) Move the dates back to the LEFT side of the screen ( like the good old days ) ( 2 ) Return to the old email format !!

    *** I second the idea of "Bringing back the old email format" People read from left to right, beginning with dates & times, etc. So, it's illogical to put dates (times) on the right hand side.

    *** It's important to allow users to adjust the positions of columns ( like the old days )

    921st ranked
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  4. Fix the iPad update for aol mail

    Since you have closed comments, putting again.
    Just had to delete and reinstall- again!

    And why oh why would I ever be using X?? Ridiculous that to respond to you that X is put as the first option. And going through the other links is a process!

    921st ranked
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  5. Add More Holiday Themes!

    Give users more choices of holiday themes. The previous version of AOL Mail allowed users to choose from several themes related to Christmas, Halloween, Thanksgiving, etc. These are now gone. Why?

    32nd ranked
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  6. Composing Email Issue

    When writing an email, It no longer populate the rest of the name of the recipient after typing in the first 2 letters of the name

    921st ranked
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  7. Offrez-nous plus de thèmes de décoration de l'arrière plan de la boite mail

    Offrez-nous plus de thèmes de décoration de l’arrière plan de la boite mail

    921st ranked
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  8. Keyboard

    Get rid of the split keyboard. Using it takes longer for several reasons. Not only does it take longer because I have to keep moving my focus back and forth from one side side to the other, it continually blocks my view of what I’ve written, finding and correcting mistakes, finding where I left off, rearranging formats, and/or inserting omissions. My messages are not usually short ones and having to go back and forth opening and closing the keyboard is a real pain. Then, when I take down the keyboard and find the needed change, as soon as I go…

    921st ranked
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  9. Why are Financial Institutions emails being blocked

    I came back from a two-week vacation, had my "out of office" reply on, and found snail mail from all my financial institutions with a similar message. All the email notifications of statements being ready for review were bounced back as undeliverable. What is going on? I only have 1 person and zero financial institutions listed as blocked and yet you are returning critical emails and causing havoc for me. I would like this corrected immediately as I could not find a solution listed anywhere.

    446th ranked
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  10. Have a auto log out of AOL mail account if customer is not active for 10 mins or less for security reason

    NOTE: I have noticed for years that Aol does not log you out of your mail automatically when you are not active. I think that as long as AOL has been around and for security purposes, they should incorporate an auto log out feature to protect your security and email accounts. I called AOL technical support and advised them to see if there was a solution for this and they said NO they don't automatically log you out of account! This could potentially jeopardize your security if you happen to forget to logout on any device that you use your…

    921st ranked
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  11. Why can't I black all the garbage emails that I receive--up to 100 per day?

    Switch to gmail!

    921st ranked
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  12. I have to sign in manually everytime I need to check my email

    I already clicked on "stay signed in" button, but everytime I try to re-pull up my email, its asking for me to log in again. I tried it on 2 different browser and they're showing the same thing.

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  13. Move or eliminate banner with 5 icons

    There is a banner with 5 icons, Contacts, Calendar, Notepad, Questions, Settings. How do I move or eliminate the banner & icons. The purpose is to free up the space to the right of the email in-tray of incoming emails and provide a wider view of the emails to manage more easily.

    196th ranked
    1 comment  ·  Admin →
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  14. you dont know how to block spam worked better when wildcards were allowed the more i unsubscibe the more **** comes

    you dont know how to block spam worked better when wildcards were allowed the more i unsubscibe the more **** comes

    921st ranked
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  15. makes no sense

    You make me get a verification code from another email that you do not control and does not ask for a stupid code to show it is me. I have had this same AOL email for almost 30 years.

    921st ranked
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  16. "Related contacts""

    Hi, why don't you eliminate the popping "related contacts",
    it is "annoying", it is a waste of time, it is not "smart".
    Thanks.

    921st ranked
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  17. There is a pop up page when I log in asking for permission to share my data. I keep responding with no, but this nuisance continues.

    Just make my decision of either Yes or No permanent and quit asking me every time I sign on. PLEASE!

    921st ranked
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  18. Spam Block of NAME in a Spam E-mail Sender's Address

    Security & Spam blocking idea: Add a feature to be able to block the NAME portion of the Sender (what's before the @ sign) in a sender's e-mail address. For example: I get about 30+ spam e-mails a day from "good@[insert various .com domains]". This person keeps changing the domains, which I keep using your existing feature to block, but the "good" is always there and I can't block it that way even with a rule. It would really help us all cut down on spam. Thanks!

    921st ranked
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  19. Delete all messages with Trump and Elon Musk

    These messages about Trump and Musk are ridiculous. The information, if I want it, is available in the news and otherwise it just advertisements, which I don't want.

    921st ranked
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  20. Please put SEND at the top of the mail window !!

    Please put SEND at the top of the mail window !! Also some space at the bottom of the mail window please !!! I really want to have more control of the way my mailbox works.

    23rd ranked
    Gathering Feedback  ·  13 comments  ·  Admin →
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