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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1265 results found

  1. access email saved on my pc without aol desktop gold

    An AOL user should be able to access their email saved on their pc without needing the AOL Desktop Gold software.

    503rd ranked

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  2. message layout

    put attachments on top of message

    66th ranked

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  3. Two years or so after you screwed up everything about AOL mail, you would think you could have a way to scroll down through mail

    Purge all the changes you made two years ago and get back to being able to scroll through mailbox, basic, simple but too hard for you "brains"

    410th ranked

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  4. How to improve AOL email preferences options

    Dear AOL, I am unable to cancel or remove the top searched email in my AOL account. When I an in email and go to the top search bar under "email", I am unable to remove the top used emails I corresponded with. Alex at your help desk has been working on this for 1 hour and 20 minutes and exalted it to senior technician and they are having issues. Please see that something is amiss and the option to delete or remove is not coming up. Please help. Thanks you very much and Alex has been working very *******…

    945th ranked

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  5. Hey AOL, did you get the message yet?

    Still awful. PLEASE just go back to what we all want or give us the option to use the old version. The new layout here doesn't take getting used to, it's just bad and wasn't necessary. @AOL, do better by going back to what already worked.

    22nd ranked

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  6. OPTION OF CLASSIC FORMAT

    Will you please give us the option of returning to the classic format. This ridiculous new version is now taking me anything up to four times as long to send a work-related e-mail, and as I work in the funeral industry this is not time I can afford to waste.

    58th ranked

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  7. Larger selection of fonts and font sizes.

    Larger selection of fonts and sizes of fonts!!!

    346th ranked

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    1 comment  ·  Admin →
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  8. 660th ranked

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  9. Reply email is too far down the page rather than above the last communication as in other programs. Please fix it.

    Reply email should be at the top, above the last communication from the sender, like Outlook. Please fix it's very frustrating.

    945th ranked

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  10. delete and block unlimited amount of spam senders!

    Offer no ads and more effective block and delete options...I'd pay.

    192nd ranked

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  11. Reduce size of ads appearing in right block--distracting & annoying; I purposely will NOT buy products in these annoying ads.

    ANNOYING ADS HAVE REVERSE EFFECT--CAUSES USER NOT TO BUY THESE ITEMS--ANNOY ME & I REFUSE TO BUY YOUR PRODUCT.

    71st ranked

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  12. subscription

    How do I add a contact to the subscription category ? YOU KEEP BLOCKING a daily email I'm subscribed to. I had to go to a different emails and re-suscribe until you block it again. It's Kim Komando newsletter. Why do you consider it spam ?

    346th ranked

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    1 comment  ·  Admin →
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  13. Hate new format

    I hate your forcing me to use your new format. I can't do anything with it. It is terrible and I want the old format back - you make it impossible to do what I enjoy doing with emails. Can't save when I forward. Can't past without going to all kinds of corrections. You make it a terrible experience for me.

    27th ranked

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    1 comment  ·  Admin →
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  14. better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.

    better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.

    410th ranked

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  15. 24th ranked

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  16. More steps to do the same thing is NOT an improvement.

    Having things on the bottom and the top is NOT convenient. Having to search instead of scrolling to find the folder to put your emails in is NOT faster or user friendly. Having the send button on the bottom stinks. I liked everything across the top, easy to see and use. This format is atrocious.

    27th ranked

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  17. deleted mail timelines are too short please expand

    deleted mail timelines are too short please expand

    945th ranked

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  18. Need to access hyperlinks for zoom classes.

    If you don't make this so called "new, improved" aol mail so that we can click on hyperlinks to access Zoom, we will all be dropping aol. Right now if I want to access a zoom class I HAVE PAID FOR, I have to forward it to a gmail account. I might as well just change my email address to gmail and drop AOL altogether. We have been asking for this ever since you made the change and it falls on deaf ears.

    96th ranked

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  19. add logo to signature

    PLEASE PLEASE PLEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEZZZZZZZZZZZZZZZZZZZZZZmake availability to add LOGO or PIC to our signature!!!! I dont need flipping emojis!! This is for my BUSINESS ... not texting friends!!!

    Thank you!!!
    Flustered Business Owner...

    92nd ranked

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  20. HAVE YOU EVER HEARD THE SAYING "IF IT AINT BROKE, DONT FIX IT"???

    "SEARCH" AINT WORKING WORTH A KRAPP EITHER!!!

    503rd ranked

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AOL Mail Norrin

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