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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1185 results found

  1. Please revert back to old classic email

    This new email is so awful & confusing. When responding to an email the sender's email gets in the way. While we need change, that is not one of things that need changing.

    411th ranked

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  2. Go back to old format or give us a choice

    Simple choice button works best.

    913th ranked

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    1 comment  ·  Admin →
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  3. Why did you change our email format? I hate it! Too small to read easily; too much blank space wasted on the sides of the opened email.

    Why did you change our email format? I hate it! Too small to read easily; too much blank space wasted on the sides of the opened email.

    564th ranked

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  4. How to improve it? GO BACK to the original version.

    Just go back to the standard version

    47th ranked

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  5. Without being able to sort by sender, I am no longer interested in having AOL

    WHen you are cleaning out your inbox, sorting by sender is the easiest way to mass delete when you get a ton of emails. Taking this away, means you most likely lost my business.

    49th ranked

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  6. Giving feedback is a waste of time because you really don't give a ****.

    Giving feedback is a waste of time because you really don't give a ****.

    180th ranked

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  7. The identify the pictures is not working right. It tells me I made too many attempts the first time I did it. I had the right answers.

    It rid the of the identify the pictures. It is not working. The first time today that I tried to sign on, it told me I had made too many attempts and to try again tomorrow. Nonsense. I had only tried once, and my answers were right. It happened again right now. I already have a password and you text me. Enough is enough!

    913th ranked

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  8. delete and block unlimited amount of spam senders!

    Offer no ads and more effective block and delete options...I'd pay.

    326th ranked

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  9. AOL's new Search failure -

    when doing a SEARCH, AOL no longer searches the TRASH or SPAM folders. WHY NOT ????? The folders are still e-mail. or else give an option to search these

    180th ranked

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  10. INCREASE THE SIZE OF ATTACHMENTS

    increasing the size of attachments is essential, 25 MB like the old AOL is not much.The size should be increased between 75-100 MB

    125th ranked

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  11. 913th ranked

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  12. Sort emails alphabetically

    Sort emails alphabetically

    326th ranked

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    1 comment  ·  Admin →
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  13. Allow users to change the order of labels

    Allow users to change the order of labels such as Inbox, Sent, Spam, Trash, etc, so they can be easily accessed by how frequently they are used

    913th ranked

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  14. Make the letters larger...they are very hard t read for an older person who has eye sight problems.

    Make the letters larger, they are very hard for an older person to read if the person has any eyesight problems.

    12th ranked

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  15. 49th ranked

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    1 comment  ·  Admin →
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  16. Read receipts

    Read Receipts

    151st ranked

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  17. email adds

    email adds are a pain..shame on aol on trying to nickle and dime its users

    135th ranked

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  18. how about holiday wallpaper for the mail

    holiday wallpaper for the mail

    161st ranked

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  19. Don't Cut Off Right Side of Email

    Today, March 1, 2024. aol changed the format of the inbox. It now cuts off the right side of the message. I want to change it back. How do I do that?

    411th ranked

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  20. 49th ranked

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