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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1200 results found

  1. 220th ranked

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  2. ancially

    stop allowing ancially.com to phish, there are many of them and even when one is blocked others appear in inbox.
    you are not keeping up. everything that ever comes with
    ancially.com at the end (hidden under what looks like a real name like Verizon Account for example). these keep showing up. Stop them, Sue them, if not the aol should be sued.

    21st ranked

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  3. track activity date of blocked senders, purge those without new activity after 2 years.

    track activity date of blocked senders, purge those without new activity after 2 years.

    908th ranked

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    1 comment  ·  Admin →
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  4. Problem help

    when I move mail from the new mail folder to the folder files the email says it has moved..

    but the mail still stays in the new mail folder and will not leave the new mail floder? If I close aol app and turn off phone then turn phone on the mail will disappear??
    I can delete it but not move mail from new mail.

    I'm using a Samsung phone android operating system..
    The only
    this has been going on for 2+ weeks very frustrating?
    I have been with AOL since 1995 the dial up days.. please help..

    908th ranked

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    1 comment  ·  Admin →
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  5. Problems Help

    when I move mail from the new mail folder to the folder files the email says it has moved..

    but the mail still stays in the new mail folder and will not leave the new mail floder? If I close aol app and turn off phone then turn phone on the mail will disappear??
    I can delete it but not move mail from new mail.

    908th ranked

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  6. sent here by tech support on x. Not receiving emails from certain senders.

    Since Mon 11/17, not receiving emails from some senders. Don't know all of them. The Athletic, gmail, optonline are a few. I have been told to have senders fill out senders.yahooinc.com. This seems unrealistic since how do I contact their IT department? I don't even know all the senders that have been affected. This was fine until Mon 11/17 when several legit emails showed up in spam. I marked them as not spam. Now many emails are not coming in at all - not to inbox, not to spam.Something happened to our account in last few days to cause some…

    393rd ranked

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  7. Get rid of the ad at the top of new emails!

    Is there some way to permanently remove the ad that looks like a new email? I have an ad-blocker on my browser (Safari) but this dreaded thing keeps showing.

    18th ranked

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  8. split view

    Please remove the Split View option or provide an option to have it pop up. Every time I try to file an email into a folder on the left, the Split View screen pops up on the left and then I have to start again to try to file the email into a folder. Frustrating!!!

    644th ranked

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  9. In the Android app, format the email print so that it has borders.

    Printing emails from the Android app does not have borders. The app needs to be improved to format the print by adding borders.

    480th ranked

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  10. limit number of emails per page

    Currently, AOL Mail displays an unlimited number of emails on a single page, which makes it extremely difficult to scroll, manage, or delete old emails efficiently. When trying to use the "Select All" feature, it keeps adding every email that auto-loads as I scroll, making it impossible to control the selection.

    This endless scrolling also prevents me from reaching or reading the emails at the bottom, creating a frustrating user experience. Please add a setting to limit the number of emails shown per page—such as 25, 50, or 100—similar to what other email platforms offer. This would greatly improve usability…

    329th ranked

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  11. inappropriate ads on webmail

    I am getting inappropriate ads when I got to open my email on a browser
    I have kids that are seeing 1/2 naked women. As soon as I logout of an email the ads are there - I want to STOP THIS NOW!

    13th ranked

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  12. creating extra spaces or lines when forwarding and replying to an email

    email creating spaces and lines when forwarding...please help

    644th ranked

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  13. screenshots

    Why did you remove screenshots? My idea is for you to return that feature.

    908th ranked

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  14. Stop the "Open in Split Screen" option.

    This is a pain in my butt. When I attempt to put my emails in a folder, the Open in Split Screen will appear on the left of the screen, and that will prevent me from releasing the email in the folder. Then I have to do the process over again to store my email in the proper folder. Please get rid if this.

    908th ranked

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  15. 1st amendment

    I am held to a higher standard than the president. My comments - none vulgar - are being taken down

    908th ranked

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  16. Moving Email to folders

    When I "move" an email to a folder, a copy stays in New Mail. If I delete the copy in New Mail it deletes it from the folder too! Please FIX THIS.
    This is happening in app..

    908th ranked

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  17. I NEED to sort inbox emails by sender in alphabetical order, HOW?

    It's something to do with filters but couldn't understand, to complicated. WHY NOT A SIMPLE OPTION on the new emails page!

    908th ranked

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  18. I have a number of Email accounts with AOL and AOL won't let me access them.

    I have a number of Email accounts with AOL and AOL won't let me access them.

    I recently had to reinstall my browser and now I cannot log into some of my Email accounts.

    The system tells me to use another device. I only have the one device!

    How can this be corrected? Why is it impossible to find support for these problems?

    908th ranked

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  19. Going into AOL through MSN browser. Tried to open Favorites list but there's nothing listed. This just started yesterday.

    Going into AOL through MSN browser. Tried to open Favorites list but there's nothing listed. This just started yesterday. I didn't have any problems prior to this.

    908th ranked

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  20. Subject line

    Every single time I go to send an email, it promts no subject. I hate that. If I wanted one, I would enter a subject line. What is the point anyways?

    908th ranked

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