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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1406 results found

  1. blocking tracking from usps - not blocked by me!! FIX THIS!!

    AOL blocking tracking from usps - not blocked by me!! FIX THIS!!

    918th ranked

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  2. calendar

    In the calendar, please restore the ability to see the entire event not just the first line.

    229th ranked

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  3. I am not amused.

    No longer Support for Mac OS 10.12.6
    Language : German
    Will change, Bad bye, ;-/

    373rd ranked

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  4. 466th ranked

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  5. 918th ranked

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  6. MY SIGNATURE IS NOT WORKING FOR LAST TWO WEEKS

    MY SIGNATURE IS NOT WORKING FOR LAST TWO WEEKS BUT IT HAS WORKED CORRECTLY FOR MANY YEARS PREVIOUSLY

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  7. Overwhelming advertising

    I have just updated the aol app and I don’t like the changes. The advertising is overwhelming, when I try to read my emails they are squeezed between advertising and it’s very distracting. Please change this back to advertising just on the main page, not whilst I’m trying to read my mail, thank you

    626th ranked

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  8. my signature does not show up on this Mac Air, it works on my other devices, iPad and iPhone, it worked until last week, I may have adjusted

    my signature does not show up on this Mac Air, it works on my other devices, iPad and iPhone, it worked until last week, I may have adjusted

    918th ranked

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  9. inappropriate ads

    Please stop posting inappropriate Ads. I get lots of dating ads when I have never used or visited a dating site. They must stop!

    626th ranked

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  10. I am having severe problem with managing my contact list and lists. new important contacts I regularly interact with are not automaticalyly

    Cannot add new contacts to my lists. Contacts I frequently interact with are not being automatically added to my contacts.

    466th ranked

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  11. allow me to disable spam filtering

    My Mac and iPhone already have spam filtering when they pull emails from the AOL server. The AOL spam filtering is way too aggressive and blocks known senders all the time. Adjusting or even disabling spam filtering at the Apple Mail app level does nothing about the aggressive AOL filtering at the server level. Logging into the AOL website gives no control either. PLEASE allow the user to disable AOL spam filtering.

    626th ranked

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  12. aol help

    i hate AOL!!!!!!!!!!!!!!!!! why the **** can't i log in the old fashioned way, i.e. using a password and not a pass key!!!!!!

    466th ranked

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    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  13. unable to receive email from specific email add. : contact sender and advised to call AOL : advised to white list the email add.

    our email server and it reports that aol is dropping your email. It is rejecting the email as from an "Spam Reporting Address".

    You need to contact your email service provider and find a way to "white list"

    626th ranked

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    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.


  14. 626th ranked

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  15. why are my emails to myself not going thru im trying to send a picture and it shows sent but doesnt show up in my inbox

    why are my emails nt coming thru to myself i have a picture of something i need to save

    918th ranked

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  16. I cannot receive mail from certain companies! Why not?

    I get SPAM mail from a million places. Why can't I receive emails from companies that I have requested they email me?

    918th ranked

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  17. change (0 unread) back to (no unread)

    change (0 unread) back to (No unread)

    626th ranked

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  18. Blocked emails

    Emails coming from pattymatznewyork@aol.com to patty@matz.org are being blocked and marked as suspicious

    626th ranked

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  19. Receipts and packages. This is a security & privacy invasion!

    Provide a way to prevent AOL from tracking receipts and packages. There is no way to turn these features off. The package toggle does not work. AOL should not be intrusive into anyones emails. This is not only a security issue, it is also an invasion of privacy and should be the users choice.

    918th ranked

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  20. 60 second delay every time I want more in fo in email

    the first click in email is fast, but the second click takes a full 60 seconds. The long response time is frustrating

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AOL Mail Norrin

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