AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1272 results found
-
Get rid of the ad at the top of new emails!
Is there some way to permanently remove the ad that looks like a new email? I have an ad-blocker on my browser (Safari) but this dreaded thing keeps showing.
17th ranked -
279th ranked
-
In the Android app, format the email print so that it has borders.
Printing emails from the Android app does not have borders. The app needs to be improved to format the print by adding borders.
475th ranked -
sent here by tech support on x. Not receiving emails from certain senders.
Since Mon 11/17, not receiving emails from some senders. Don't know all of them. The Athletic, gmail, optonline are a few. I have been told to have senders fill out senders.yahooinc.com. This seems unrealistic since how do I contact their IT department? I don't even know all the senders that have been affected. This was fine until Mon 11/17 when several legit emails showed up in spam. I marked them as not spam. Now many emails are not coming in at all - not to inbox, not to spam.Something happened to our account in last few days to cause some…
475th ranked -
inappropriate ads on webmail
I am getting inappropriate ads when I got to open my email on a browser
I have kids that are seeing 1/2 naked women. As soon as I logout of an email the ads are there - I want to STOP THIS NOW!10th ranked -
limit number of emails per page
Currently, AOL Mail displays an unlimited number of emails on a single page, which makes it extremely difficult to scroll, manage, or delete old emails efficiently. When trying to use the "Select All" feature, it keeps adding every email that auto-loads as I scroll, making it impossible to control the selection.
This endless scrolling also prevents me from reaching or reading the emails at the bottom, creating a frustrating user experience. Please add a setting to limit the number of emails shown per page—such as 25, 50, or 100—similar to what other email platforms offer. This would greatly improve usability…
385th ranked -
Prioritize the main function
It has become a major hassle to type an email. I will type half a sentence and then see nothing on the screen. By prioritizing putting animated ads in front of our faces, you've degraded your system to junk. Its like a race car that instead of just being covered in sponsor decals, its 10 tons of Jumbotron TV screens bolted to the body run by a 10,000 amp generator on the engine.
30th ranked -
46th ranked
-
Don't post LGBTQ and Gay ads on my page! I am NOT gay and do not visit such sites so to see it on my email page is offensive as ****!
My idea is to get rid of this ****! I have no issue with what one does in their bedroom or life, but to have it thrown in my face with adds in my email is a joke! I don't run around talking about my love/sex life to anyone else, so why do I have to see it from others?
921st ranked -
921st ranked
-
Don't act like we should know what "Norrin" is.
Here on uservoice.com, I see links to "← AOL Mail Norrin". I had to ask an AI what that meant. It told me that Norrin is the codename for AOL mail.
This is a uservoice.com page, intended to collect feedback from the general public, not a place to post insider codenames. Without an explanation of what "Norrin" means, the link looks odd, useless, or even a little intimidating ("I'd better not click that. Does it go to the private area of someone named Norrin?")
The AI said "It’s a perfect little monument to how little the people who run AOL…
921st ranked -
Horizontal rule button
The interface used to have a button to insert a horizontal rule (a.k.a. a horizontal line). Very useful for putting a visual separator between sections of text. It allowed users to make their emails look more professional.
I think it simply inserted the HTML <hr> tag. So, very easy to implement.
Why would you get rid of such a nice feature? Bring it back!
Excellent features should not be eliminated in the interest of dumbing down the interface.
921st ranked -
BUG REPORT: can't drag the mouse pointer right-to-left to select text
BUG REPORT:
When reading an email, users can't drag the mouse pointer right-to-left to select text. The moment the mouse button is released, the blue highlighting disappears, and the text cannot be copied.
This does not happen when dragging left-to-right.
For decades, apps and web pages didn't care which direction you drag your mouse pointer. Text selection was successful either way.
This bug is a significant regression in user experience. Please restore standard mouse selection behavior.
921st ranked -
Aol Game
in bingo you cannot chat and pl;ay game at the same time
921st ranked -
Please add a recall sent email feature, perferably with the ability to set time in it, 10 secs, 20 secs, etc...
Sometimes one forgets to add something to the email. Please create a recall sent message button. Preferably with a time selection like 10 secs, 20 secs, etc...
921st ranked -
Ability to set recurring calendar entries
Calendar is terrible for appointments--no ability to make recurring like Outlook provides
475th ranked -
I agreed to the charge to reduce commercial ads on my mail but there has been no change
no change, too many commercial ads on my mail site...what gives?
158th ranked -
I am fed up with the news stories being shared by AOL having an obvious political bias. I am quite capable of making my own political decis
Don't push your political values on me. just report without bias. I am very capable of making those decisions for myself. If prefer to keep to your path please let me know so, I may cancel my 25 year plus subscrition.
5th ranked -
Verification codes
Stop wasting my texting minutes. This verification code nonsense is BS!!
107th ranked -
email
This does not work--
here's edit for photo's inserted in email?
Vote
8 comments
RESPONDED · Product Support (Product Support, AOL) responded
After inserting the image in the email compose window, click on it and the picture editor toolbar should appear. The first two option are to rotate the picture, the last one is the Edit option.RHONDA THOMPSON commented · Jun 22, 2024 · Edit… · Delete…
It is critical that I am able to crop, resize, rotate, recolor etc. images and photos as I was able to be do just 1 week ago with the edit image function.…68th ranked
- Don't see your idea?