AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1267 results found
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When are you going to sort this software out? Its got some decent features, but the implementation is a MESS
and PLEASE don't tell me to contact you on Twitter (its for twits) or Facebook (privacy violations) only. What a comment on the product and the management that you cannot use your own email.
and then (on 240620 ), are you aware that Sent items can be Moved to the Archive folder, using a set of keystrokes which is an error, but actually does something (ie, that is a design fault on its own?) but once in the Archive, it appears you CANNOT move them back to "Sent " . The option is not available. Dozy, just dozy. Careless testing.…
644th ranked -
Why am I deleting the same emails over and over on your 'new' format? Please return me to the CLASSIC EMAIL FORMAT!!!
Why am I deleting the same emails over and over on your 'new' format? Please return me to the CLASSIC EMAIL FORMAT!!!
44th ranked -
STOP Fuc$*&^ with something that I don't ask for
WTF leave it alone I didn;t ask for any help. I can't print from email source now
475th ranked -
go back to classic now!!!!
N. O. W!
45th ranked -
Improve customer support
Customer support is non-existent. You have blocked all of my most commonly used contacts and they are not able to get hold of me by email.
320th ranked -
Old set up
I would like the old email set up and presentation!!!!
320th ranked -
Sidebar
Sidebar is ridiculous
644th ranked -
I cannot copy and paste from Word documents properly in the new AOL format.
When I copy and paste from a Word document into the New AOL Mail it adds a carriage return, line feed to each of my carriage return line feeds and thus adds a bunch on white space throughout my documents, frequently turning a 3 page document into a 5 - 6 page document. This did not happen in the Old AOL Mail. When I save each document as a text document and then copy and paste from the text document the extra carriage return line feeds does not happen. What I found is if I match the font style and…
91st ranked -
Your new email look, especially with the ads are horrible. If I wanted a Gmail look I would have kept my gmail. Please revert to classic.
Your new email look, especially with the annoying ads are horrible. If I wanted a Gmail look I would have kept my Gmail. Please revert back to the classic ad free look that prevents me from taking on a Gmail account.
136th ranked -
Give us a choice in a drop down on how many emails we want to delete at a time in multiples of 20
I would like to be able to choose how many emails I want to delete . I think we should have a choice starting with 20 and selecting in multiples of 20. (40, 60, 80, 100-all.). I get hundreds of emails a week and most is junk, but I still need to scroll through all to make sure I don't delete something important. Please give us a choice. It would be an easy fix on your end.
644th ranked -
Some new ideas about Kontakte
Die Sortierung der Kontakte nach den Vornamen ist völlig ungebräuchlich. Es gibt kein Verzeichnis, das nach Vornamen sortiert ist. Man kann es umstellen auf Sortierung nach Familiennamen, aber es springt immer wieder bei Neustart zurück.
Auch die bunten Zeichen oder Wappen bei jedem Kontakt sind eine dumme Spielerei.
Es ist auch unsinnig, wenn ein Teil der Kontakte nicht angezeigt werden und extra aufgerufen werden müssen.
Weiter Mängel werde ich später mitteilen.644th ranked -
Would you PLEASE get rid of the "TRY AOL FOR FREE" banner.
Would you PLEASE get rid of the "TRY AOL MAIL FOR FREE" banner. When it is up, you can't get to the mail page. You have to keep going back to the home page and try mail again, sometimes 3/4 times. I have had AOL mail since around 1995.
385th ranked -
Stop the icons for Contacts, Calendar, Settings etc continually reverting to a horizontal display that obscures part of the mailbox.
I keep changing them to a vertical display and they keep changing back.
644th ranked -
Please add email function to choose to encrypt a msg, & attachments
security needs are becoming tighter. Find that others are sending me encrypted msg. re: financial and health. But i cannot respond likewise
644th ranked -
******** AOL
REVERT TO CLASSIC
49th ranked -
This new format is horrible. Everything is off. Please go back to old format. Why did you even change it?
Go back old format. If I wasn't so old, I'd change server. It just works badly. Please go back to the old way. Why did you change something that worked!! to a nonworking thing?
192nd ranked -
Please widen the email reading/writing window
The right side-panel, wherein I find my contacts, etc. (instead of the old setup on the left side), takes up too much screen for reading email properly. I am a paying customer and you tell me if I get the FREE VERSION I can have a wider email screen.?...Really, truly? I pay, why would you offer this to a free version person and not the paying version person? Illogical. Unless that panel holds ads and you want me to be harrassed by ads. Hmmm. Maybe this should be fixed, thought through and fixed. It is obvious from comments that people…
644th ranked -
Keep Bold for Unread emails
NEW AOL VERSION: Please Keep email headings BOLD until they are READ please. The dots / no dot is taking us backwards in terms of ease of use visually.
644th ranked -
Auto correct spelling WHILE TYPING!!!
Your comment is UNACCEPTABLE. I've already checked my browser. It is set to autocorrect spelling. It always has been set to autocorrect. This function worked fine (and it works here in this field as I type... if I spell a word incorrectly HERE, it autocorrects while I type).
PLEASE RESTORE THIS FUNCTION TO EMAIL MESSAGES!!! The comment you made is the following:
"Just wanted to give a quick update on spell check. In New AOL Mail, we are leaving spell check up to the expertise of your preferred browser. For more information on your preferred browser's spell checking capabilities please…385th ranked -
What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in N
What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in Numbers that NOBODY Understands, WHY? No More THEMES?!? Are we going BACKWARDS?!? I HATE the New Very Restrictive, NO Color, No Flare, No Style of NO OPTION Email and I am a PAYING Client!!!
107th ranked
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