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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1413 results found

  1. Pointless

    You verify my AOL with a code you send to my Gmail of which you have no control. I have had the same AOL address for over 25 years.

    627th ranked

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  2. BUG with deleting emails

    Since about six weeks ago, at mail.aol.com, using latest Chrome on Windows 10, if I open an email containing links, and then I click "Delete" at the top, the email is NOT deleted and instead, one of the embedded links opens in a new tab.

    Now, the only way to delete an email containing links is to FIRST SCROLL ALL THE WAY TO THE TOP, and then you can click "Delete" successfully.

    This is annoying - and I would like to see this bug fixed. Thank you.

    921st ranked

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  3. I cannot download Emails after Thunderbird updated to V 139.

    AOL/Verizon need to work with Thunderbird in order to have Thunderbird download emails from AOL!!! Duh!

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  4. delete more than a 100 at a time

    i dont have time to delete over 50.000 emails,, have option delete from date to date,,

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  5. SOMETHING HAS CHANGED WITH DISPLAY

    i need help with a new problem on AN AOL STORY when i CLICK ON A STORY THAT HAS PICTURES THE PICTURE NOW HAVE STOPPED APPEARING I HAVE TRIED TO GET HELP FROM AOL BUT DO NOT UNDERSTAND HOW TO CORRECT THIS NEW PROBLEM AND I DON'T KNOW WHY THIS CHANGED OR HAPPENING CAN YOU PLEASE CORRECT THIS PROBLEM THANK YOU FOR YOUR TIME

    921st ranked

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  6. Search SPAM

    I cannot figure out how to search (using the Search bar) my SPAM box. It appears that every other folder is searchable, but SPAM is not. Is this an oversight or by design.

    163rd ranked

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  7. I am requesting a new feature: grant "view/read only" access.

    I am requesting a new feature: grant a "view/read only" access of my AOL inbox to a famiiy member ---- who has an AOL web mail address on my plan ---- to assist me going thu my many emails.

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  8. All of a sudden, the mail icon on the aol.com Homepage, doesn't tell me if I have mail or not. I have to actually click on it to LOOK.

    All of a sudden, the mail icon on the aol.com Homepage, doesn't tell me if I have mail or not. I have to actually click on it to LOOK

    921st ranked

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  9. 921st ranked

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  10. Alle Mails im Mailordner anzeigen und nicht verschwinden lassen.

    Mails z.B. vom SRF, der Stadt Berlin usw. sehe ich kurz im Spamordner und dann sind diese Mail weg. Oder kommen erst gar nicht an, Was ist das???
    Und es liegt nicht an Office-365. Ich benutze das Apple Mailprogramm bzw. AOL direkt. Ich kann nur Vermuten das mich noch weitere Mails nicht erreichen. Ich bin benutze AOL seit beginn. Aber wenn ich nicht sicher sein kann das Mails, warum auch immer und vom wem auch immer unterschlagen werden, dann werden ich den Anbieter wechseln müssen.

    921st ranked

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  11. talk to a real person>

    my comment was rejected like 5 years ago - and from then on every comment I make is automatically rejected why?

    627th ranked

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  12. Add some new Themes

    It'd be nice to see a new Theme. I've rotated through all of them, and they're getting pretty stale, although were nice in the beginning. I Haven't seen a new Theme in years. Maybe use AI to create new ones.......

    921st ranked

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  13. Saved emails continue to delete the body of the message upon sending. Please fix this

    Saved email's continue to lose their body content when sending. Only the addressees and headers are sent. This is a long standing problem that has been reported many times, without any fix or resolution.

    921st ranked

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  14. WTF mail typing

    Why does it repeatedsly DUMP all my work??????
    FURIOUS right now!!!

    I have had to repeatedly re type a detailed email so far three times.|
    For no reason it dumps ALL my work and starts out with a blank cursor
    LAPTOP

    921st ranked

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  15. Block Sender

    Put Back the Block Sender button, why did you remove the most sensible change, It was simple quick and needed few actions . Now lost how do I Block nuisance spam mail!!!!!!¬

    23rd ranked

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  16. 627th ranked

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  17. Ridiculous- just spent a half hour with a help tech and I still cannot get the ridiculous contact list of my inbox page. takes up too much

    Ridiculous- just spent a half hour with a help tech and I still cannot get the ridiculous contact list off the right side of my inbox page. takes up too much room and I have to scroll right and left to read my emails- no wonder people laugh at me when I say I still use aol

    921st ranked

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  18. 921st ranked

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  19. All The Email Content Some How does Forward Correctly. No One Sees What I See

    I want to share good stuff to another person, but they don't receive the complete format I first received. It does that when I send Youtube addresses or just an email I want to forward. It is usless to send my friends anything.

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  20. Ban Audio Ads

    Every time I open my email at AOL-- which is perhaps a hundreds times a day-- I am now being forced to listen to an audio of an ad-- the same ad each time- which cannot be located nor turned off and wasn't clicked on. This is extremely annoying. Please stop this immediately.

    120th ranked

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AOL Mail Norrin

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