AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1430 results found
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Why are Financial Institutions emails being blocked
I came back from a two-week vacation, had my "out of office" reply on, and found snail mail from all my financial institutions with a similar message. All the email notifications of statements being ready for review were bounced back as undeliverable. What is going on? I only have 1 person and zero financial institutions listed as blocked and yet you are returning critical emails and causing havoc for me. I would like this corrected immediately as I could not find a solution listed anywhere.
520th ranked -
Have a auto log out of AOL mail account if customer is not active for 10 mins or less for security reason
NOTE: I have noticed for years that Aol does not log you out of your mail automatically when you are not active. I think that as long as AOL has been around and for security purposes, they should incorporate an auto log out feature to protect your security and email accounts. I called AOL technical support and advised them to see if there was a solution for this and they said NO they don't automatically log you out of account! This could potentially jeopardize your security if you happen to forget to logout on any device that you use your…
964th ranked -
I have to sign in manually everytime I need to check my email
I already clicked on "stay signed in" button, but everytime I try to re-pull up my email, its asking for me to log in again. I tried it on 2 different browser and they're showing the same thing.
964th ranked -
Move or eliminate banner with 5 icons
There is a banner with 5 icons, Contacts, Calendar, Notepad, Questions, Settings. How do I move or eliminate the banner & icons. The purpose is to free up the space to the right of the email in-tray of incoming emails and provide a wider view of the emails to manage more easily.
237th ranked -
There is a pop up page when I log in asking for permission to share my data. I keep responding with no, but this nuisance continues.
Just make my decision of either Yes or No permanent and quit asking me every time I sign on. PLEASE!
964th ranked -
If you charge less for a premium account, AOL would make a lot more!
If you charge less for a premium account, AOL would make a lot more!
964th ranked -
Webmail keeps on asking to verify the account even though its a trusted browser
Please refrain from asking to verify the account on browser that is already trusted as it keeps getting my information to put and receive code
kindly facilitate964th ranked -
duck duck go
Why isn't my duck duck go brower being used when I go on my aol account?
426th ranked -
It should have ribbon which contains all icons such as: File, Home, View, Insert, Review, Paste, layout, Normal, Recall, Read/Unread, etc
AOL Mail should have a ribbon (which it doesn't have) with icons: File, Home, View, Review, Insert, Paste, Recall, Read/Unread, Normal, Layout, etc.
356th ranked -
The new font in AOL Mail is very difficult to read.
I went to my AOL mailbox today on a web browser and found that AOL has changed the font for the entire mailbox display to something that is very light, wispy and with serif. It is very hard to read. Yes, I could make it bigger, but the design of this font has poor legibility. It looks like something printed with insufficient ink. Please bring back the old font.
159th ranked -
Put back "Relevance" selection in mail seach function
Years ago you totally messed up the mail search function. The only good thing left was the "Relevance" in search selection but now you have removed it as well. This makes no sense so please put it back.
964th ranked -
And one more time
I have the password to access my email and I use the same computer every day. A verifying code is stupid on *****.
964th ranked -
downloading emails in bulk
If I could download emails in bulk, preferably as .pdf file, then I could clean up my emails. Doing the one-by-one is painfully slow when there are hundreds accumulated over time. I want to save them on an external drive but have no efficient means. Perhaps there an app you can recommend if this is not a feature AOL is willing to add.
679th ranked -
THE HIDING OF THE EMAIL I SEND IS IDIOTIC AND BOTHERSOME
TO HIDE THE EMAIL I SEND IS THE WORST IDEA EVER AND BOTHERSOME. OFFER THAT TO CHEATERS, TO PEOPLE WHO NEEDS TO HIDE FROM DECENT PEOPLE- SHOULD NOT BE A PERMANENT FEATURE BUT A CHOICE TO CLICK ESPECIALLY- NOT MAKING IF HORRIBLE FOR THE WHOLE WORLD
964th ranked -
964th ranked
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stop stringing emails .. I lose emails iin the process
Although stringing together prior sent and received emails together with same posters, the process produces redundant messages and ones I want get lost in long strings . how do I stop this from happening?
964th ranked -
SENT mail to be sorted by sender
Why dont you allow SENT mail to be sorted by sender like you allow in all the other catagories, so searching for a specific something sent by a specific someone is actually possible. DUHHHHH !!!!!
964th ranked -
964th ranked
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Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email.
Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email. Its very frustrating. I've already asked your team who responded the below.
Hi Ash,
Thank you for your reply.
As we mentioned previously, we investigated the issue and the system is working as designed.
Your frustration is certainly understandable. Please know that we want to improve AOL so it serves your needs and is the best product it can be.
Your comments and requests are greatly appreciated and we would like to thank you for taking the time to share your ideas.
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679th ranked -
AOL fees
My AOL is terribly expensive and my inbox is loaded with junk! What am I paying so much for? Can I get a free version of AOL?
217th ranked
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