AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1429 results found
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I tried to go back to the Classic AOL Mail and it will not let me stay there now. PLEASE return to old style.
Go back to the Classic AOL Mail. I do not like the new style.
356th ranked -
hate new email
I don't like this new email keeps deleting all my mail when I go back to find any old email they gone I want to old system
217th ranked -
Sidebar
Sidebar is ridiculous
678th ranked -
AOL Support Help
Have more options for AOL Support Help. I don't use Twitter or Facebook. I should be able to get all the help I need through the AOL website. You are offering Help that limits who can access it.
89th ranked -
Font size, color and type settings please!
We used to be able to SET or font size, color and type in settings. Right now I can only set size and type BUT it keeps defaulting to TINY when I set it in settings to MEDIUM. Please address this as I cannot read that TINY size well.
16th ranked -
This new format is horrible. Everything is off. Please go back to old format. Why did you even change it?
Go back old format. If I wasn't so old, I'd change server. It just works badly. Please go back to the old way. Why did you change something that worked!! to a nonworking thing?
166th ranked -
STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send
STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send. RESTORE the ability to highlight and drag rather than having to cut & paste. REMOVE the silly logos on email addresses and RESTORE plain text so that we can highlight & move them to the body of our reply to avoid premature sending. And MOVE THE SEND BUTTON away from the end of the text we are composing to avoid premature sending. Hey, how about PUTTING IT BACK ON THE TOP TOOL BAR????
71st ranked -
Tighten junk/spam settings.
Ever since AOL switched to the new format, I have been inundated junk/spam mail. My settings are up-to-date & current, so WHY is this happening?
97th ranked -
STOP Fuc$*&^ with something that I don't ask for
WTF leave it alone I didn;t ask for any help. I can't print from email source now
426th ranked -
Go back to what works
Replying to an email puts your reply at the bottom instead of on top like its the next in the string. Email list should not have the long gaps between each email. To many problems to list. Original layout worked why would you not improve what you have? Take a lesson from the porsche 911. New version blows.
40th ranked -
Auto correct spelling WHILE TYPING!!!
Your comment is UNACCEPTABLE. I've already checked my browser. It is set to autocorrect spelling. It always has been set to autocorrect. This function worked fine (and it works here in this field as I type... if I spell a word incorrectly HERE, it autocorrects while I type).
PLEASE RESTORE THIS FUNCTION TO EMAIL MESSAGES!!! The comment you made is the following:
"Just wanted to give a quick update on spell check. In New AOL Mail, we are leaving spell check up to the expertise of your preferred browser. For more information on your preferred browser's spell checking capabilities please…356th ranked -
Make the away from the office message easier to find and turn on. Took me forever to dig down to find it.
Make the away from the office message easier to find and turn on. Took me forever to dig down to find it. had to google it. Not at all intuitive where it is buried
520th ranked -
INCREASE THE SIZE OF ATTACHMENTS
increasing the size of attachments is essential, 25 MB like the old AOL is not much.The size should be increased between 75-100 MB
136th ranked -
Your new email look, especially with the ads are horrible. If I wanted a Gmail look I would have kept my gmail. Please revert to classic.
Your new email look, especially with the annoying ads are horrible. If I wanted a Gmail look I would have kept my Gmail. Please revert back to the classic ad free look that prevents me from taking on a Gmail account.
140th ranked -
Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.
Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.
46th ranked -
App specific password generator doesn't work
Repair App Specific Password generator. Without it we can't use 3rd party email clients like Thunderbird.
102nd ranked -
email forwarding
Please enable email forwarding for all emails received.
140th ranked -
Sort emails alphabetically
Sort emails alphabetically
237th ranked -
Would you PLEASE get rid of the "TRY AOL FOR FREE" banner.
Would you PLEASE get rid of the "TRY AOL MAIL FOR FREE" banner. When it is up, you can't get to the mail page. You have to keep going back to the home page and try mail again, sometimes 3/4 times. I have had AOL mail since around 1995.
356th ranked -
I Hate Sign In Code
I hate having to get a new sign in code. This time I had to ask for it to be resent 3 times, then tried another method. I really hate this. It just wastes my time.
AOL used to be the best email format. Now I am using Comcast more and more. I don't like the new look and I don't like having to get a sign in code.
140th ranked
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