AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1413 results found
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INCREASE THE SIZE OF ATTACHMENTS
increasing the size of attachments is essential, 25 MB like the old AOL is not much.The size should be increased between 75-100 MB
97th ranked -
This new format is horrible. Everything is off. Please go back to old format. Why did you even change it?
Go back old format. If I wasn't so old, I'd change server. It just works badly. Please go back to the old way. Why did you change something that worked!! to a nonworking thing?
128th ranked -
STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send
STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send. RESTORE the ability to highlight and drag rather than having to cut & paste. REMOVE the silly logos on email addresses and RESTORE plain text so that we can highlight & move them to the body of our reply to avoid premature sending. And MOVE THE SEND BUTTON away from the end of the text we are composing to avoid premature sending. Hey, how about PUTTING IT BACK ON THE TOP TOOL BAR????
48th ranked -
Go back to what works
Replying to an email puts your reply at the bottom instead of on top like its the next in the string. Email list should not have the long gaps between each email. To many problems to list. Original layout worked why would you not improve what you have? Take a lesson from the porsche 911. New version blows.
21st ranked -
STOP Fuc$*&^ with something that I don't ask for
WTF leave it alone I didn;t ask for any help. I can't print from email source now
373rd ranked -
email forwarding
Please enable email forwarding for all emails received.
101st ranked -
Make the away from the office message easier to find and turn on. Took me forever to dig down to find it.
Make the away from the office message easier to find and turn on. Took me forever to dig down to find it. had to google it. Not at all intuitive where it is buried
466th ranked -
Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.
Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.
25th ranked -
App specific password generator doesn't work
Repair App Specific Password generator. Without it we can't use 3rd party email clients like Thunderbird.
74th ranked -
Would you PLEASE get rid of the "TRY AOL FOR FREE" banner.
Would you PLEASE get rid of the "TRY AOL MAIL FOR FREE" banner. When it is up, you can't get to the mail page. You have to keep going back to the home page and try mail again, sometimes 3/4 times. I have had AOL mail since around 1995.
313th ranked -
I Hate Sign In Code
I hate having to get a new sign in code. This time I had to ask for it to be resent 3 times, then tried another method. I really hate this. It just wastes my time.
AOL used to be the best email format. Now I am using Comcast more and more. I don't like the new look and I don't like having to get a sign in code.
105th ranked -
Improve customer support
Customer support is non-existent. You have blocked all of my most commonly used contacts and they are not able to get hold of me by email.
272nd ranked -
2-step login verification repeatedly fails with "Invalid barcode..." notice via Microsoft and Google authenticator apps on my iPhone.
Provide valid QR codes for 2-step login verification by Microsoft and Google authenticator apps on iPhone. Both apps repeatedly report "Invalid barcode..." so only effective recourse is to request 2-factor verification code via email to a non-AOL account... and with no permanant "trusting" of my current login device -- in this case a Windows 11 PC.
627th ranked -
Ich verstehe nicht englisch.
Bitte auch deutsch schreiben. Danke.
627th ranked -
print emails in batch
I should be able to print emails in batches without having to install a third party software.
921st ranked -
why isn't there any Fourth of July or Flag artwork on aol when you compose a letter
why isn't there any Fourth of July or Flag artwork anymore on aol when you compose a letter
466th ranked -
go back to last weeks design
go back to last weeks design
1409th ranked -
Change it back!
You cannot make your version better. It is a mess. The old version is much more superior than this new one. Listen to your customers and put it back the way it was. People do not need any more stress in their life and this is causing everyone stress.
26th ranked -
AOL sign-in not working
AOL needs programmers, not coders, to debug the sign-in when one's notification account is at Yahoo. Got a dead lock. If you don't know what that is asked a member of the staff that "programmed" Tandem computers. Also check with an old timer that has a Netscape account that now requires AOL.
Some staff members must be eating the cookies, instead of maintaining them.
High level code is not doing it.466th ranked -
Folders
HOW DO YOU SORT FOLDERS ALPHABETICALLY?
466th ranked
- Don't see your idea?