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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1242 results found

  1. The Previous AOL worked very well for me. Go back or I will go to GOOG.

    I have been on AOL for many, many years. The new system does not work for me. I would like to go back to the old system.
    Without reverting to the previous system, will be forced to move to another email system.

    610th ranked
    1 comment  ·  Admin →
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  2. contacts issue

    Contacts Suggestions not responding

    911th ranked
    0 comments  ·  Admin →
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  3. Where are the holiday and seasonal themes. The original format had a wider selection of themes. Please put those back.

    296th ranked
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  4. can't print from email

    you need to eliminate the box on the right which you use advertising on since it blocks part of the message and for some reason my printer will not print out a copy for my records.

    196th ranked
    1 comment  ·  Admin →
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  5. Today On Aol

    I used to look at Today On AOL for it's news content. It has now become so full of ads its just trash. Much like the rest of what AOL has become.

    175th ranked
    0 comments  ·  Admin →
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  6. My Idea is after

    The answer to your question "How can we improve AOL Mail?"
    the answer is just ONE
    "GO BACK TO OLD AOL FORMAT, PLEASE,PLEASE ,PLEASE"

    610th ranked
    0 comments  ·  Admin →
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  7. I need the Times Roman Font and the Ariel Font added to y AOL email. I also need to know what size pts the font is. There is no reference.

    I need the Times Roman Font and the Ariel Font added to y AOL email. I also need to know what size pts the font is. There is no reference to whether 12 pt font is small, medium, or large. For my work, I need to know I have Times Roman 12 pt text and 14pt text.
    How can I add fonts to my email?

    101st ranked
    0 comments  ·  Admin →
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  8. During writing an email, I'm limited to 21 shades of colors. There is no Royal Blue. I would like more options as AOL used to provide.

    During writing an email, I'm limited to 21 shades of colors. There is no Royal Blue. I would like more options as AOL used to provide.

    610th ranked
    0 comments  ·  Admin →
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  9. My computer shows all my email folders in alphabetical order. On my iOS devices, there is a "Saved" folder with other sub folders in Alphabe

    My computer shows all my email folders in alphabetical order. On my iOS devices, there is a "Saved" folder with other sub folders in Alphabetical order. I would like the folders on my iOS devices to appear the same way they do on the computer without the "saved" sub folder.

    610th ranked
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  10. keep standard version

    Can not keep my aol account on standard and not able to move messages to folders on basic, kinda sucks !!!!!!!!!!!!!!!!!!!!!

    610th ranked
    0 comments  ·  Admin →
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  11. e-mail help.

    this new system sucks. i can't get onot my e-mails without hitting a button that says mail, and when i do it tells me the page is not available. i then have to hit another button and then finally get to my e-mails. i tried going to the help site and asking why and they didn't do anything. just kept giving me the run around with things that don't pertain to my problem.

    161st ranked
    1 comment  ·  Admin →
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  12. Go back to old format please.

    Please go back to the old format. I find this new one to be very difficult.
    I was unable to access my Contact Lists. If it wasn't broken, why did you fix it??

    147th ranked
    0 comments  ·  Admin →
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  13. Its prety obviouse that AOL are not listening to their users.

    Its pretty obvious that AOL are not listening to their users. The new format still sucks and the ads in our email are becoming more aggressive. You will notice that AOL totaly ignore direct critisism. AOL bring back the old format and keep your users happy, ignore them and you will lose your users.

    253rd ranked
    0 comments  ·  Admin →
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  14. Double vérification

    La double vérification est une catastrophe. Le délai de réception est beaucoup trop long. De plus il n'est pas toujours envoyer à la 1ere demande. Attente d'une minute pour réclamer un 2eme envoi. C'est insupportable.

    350th ranked
    1 comment  ·  Admin →
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  15. Search button

    The search button doesn't work for searching for subjects. It just gives you one option. So search brings up every and any word that sounds the same whether in the email name or subject or even in the body of email that is similar so you have to sort through hundreds. AOL WHY DID YOU DO THIS. WHY DID YOU MESS UP AN EMAIL PLATFORM THAT YOU HAD MANY USERS THAT LOVED NOW IT'S HATED.

    136th ranked
    Gathering Feedback  ·  0 comments  ·  Admin →
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  16. Confidential or Secure Messages

    Can you add the ability to send Secure/Encrypted messages similar to Gmail's Confidential mail or Outlook.com's Encrypted Message?

    I sometimes use my email to send/receive work related messages and having this ability would help. I currently have to use Gmail via SMTP to send these types of messages from AOL.

    610th ranked
    0 comments  ·  Admin →
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  17. Desktop Gold for Macintosh is needed ASAP

    I have used AOL for a long time on all Apple Devices in "Mail" app and AOL Desktop and Mobile Mail. It now only works at "mail.aol.com". When using "Mail" your servers constantly disconnect.

    610th ranked
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  18. NEW SORT FEATURE

    I LIKE THE ALPHABETICAL SORT FEATURE, BUT IT ALSO NEEDS TO LET YOU START AT "Z". I LIKE TO START AT "A" AND GO HALFWAY, THEN START AT "Z" AND GO BACK THE OTHER WAY. SEEMS FASTER WHEN DELETING SPAM.

    610th ranked
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  19. Report that someone has been logging in to my account here is the information Cochranville, Pennsylvania, United States Tuesday, March 19, 2

    610th ranked
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  20. Add a capability to receive only email in inbox that is on contact list-otherwise put in spam folder-all automatically

    911th ranked
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