AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1426 results found
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******** AOL
REVERT TO CLASSIC
54th ranked -
Stop the icons for Contacts, Calendar, Settings etc continually reverting to a horizontal display that obscures part of the mailbox.
I keep changing them to a vertical display and they keep changing back.
680th ranked -
How can we improve AOL Mail? Answered Succinctly, Restore Classic Mail!!!
How can we improve AOL Mail? Answered Succinctly, Restore Classic Mail!!!
188th ranked -
Please add email function to choose to encrypt a msg, & attachments
security needs are becoming tighter. Find that others are sending me encrypted msg. re: financial and health. But i cannot respond likewise
680th ranked -
Please widen the email reading/writing window
The right side-panel, wherein I find my contacts, etc. (instead of the old setup on the left side), takes up too much screen for reading email properly. I am a paying customer and you tell me if I get the FREE VERSION I can have a wider email screen.?...Really, truly? I pay, why would you offer this to a free version person and not the paying version person? Illogical. Unless that panel holds ads and you want me to be harrassed by ads. Hmmm. Maybe this should be fixed, thought through and fixed. It is obvious from comments that people…
680th ranked -
Read receipts
Read Receipts
176th ranked -
Text is so tiny I can't read it
Make size settings available
424th ranked -
Giving feedback is a waste of time because you really don't give a ****.
Giving feedback is a waste of time because you really don't give a ****.
188th ranked -
Keep Bold for Unread emails
NEW AOL VERSION: Please Keep email headings BOLD until they are READ please. The dots / no dot is taking us backwards in terms of ease of use visually.
680th ranked -
NEW AOL MAIL FEEDBACK
I like the old format. It is easy to work with. Old format was friendly and easy to work with.
59th ranked -
What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in N
What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in Numbers that NOBODY Understands, WHY? No More THEMES?!? Are we going BACKWARDS?!? I HATE the New Very Restrictive, NO Color, No Flare, No Style of NO OPTION Email and I am a PAYING Client!!!
120th ranked -
Original Format
... please go back to the original format ... all you have done is make a bad decision on your part worse ...
217th ranked -
sort by sender
Sort by sender in New Mail is needed. It's available in folders, but not New Mail, which is where I like to filter things out. New Mail currently only allows to sort by date. I've had to create a new folder to put new mail into so I can sort it, but if I don't deal with it immediately it tends to get forgotten because it's not in the New Mail that I see each time I log in. Thank you!
44th ranked -
358th ranked
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valid emails went to spam folder!
ANGRY, FRUSTRATED, OUTRAGED.. for three weeks, a friend and I have been unable to send or receive each other's emails. They would be "sent" but would not arrive. We have been contacts since AOL began. We finally "found" all the missing emails in SPAM. Reason? According to AOL, we each "had marked this email as spam". WE DID NOT EVER MARK EACH OTHER'S EMAILS AS SPAM! This resulted in many important missed communications. WHY DID YOU DO THIS? We have pressed the field for NOT SPAM but the emails remain in SPAM. This is infuriating and unacceptable.
358th rankedAny chance you have a third party app (e.g. something on your phone) connected to your account? Hopefully this help article is useful to you.
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stop erasing additions to draft, mistaking as already sent
try adding to email draft, but system erases, notes already sent. NOT sent. Suspect system mistakes reference recent other emails to same destination, same topic. Need fix problem with AOL email system.
519th ranked -
mail format
When sending and responding and then responding again, multiple times, on the screen a line down the left side appears. And then with multiple emails, another line and another line, etc appear. This takes up too much room on the left side of each email. Please either remove this feature, or make it an option in the settings.
680th ranked -
Autocorrect spelling while typing (key words: WHILE TYPING)
I've sent several requests for restoration of autocorrect spelling while typing. It works fine in this feedback field. PLEASE restore it to the email composition. It's ridiculous to have lost it in your new and disruptive format. The idea of going to the bottom and selecting "Check spelling" is absurd. Autocorrect works - evident here. Please please please restore autocorrect while typing to the email composition. (During this typing, my spelling was autocorrected at least six times because I type fast.) Come on, techies. Fix it. Restore it.
148th rankedWe recommend you check your browser's settings to have the ''Check for spelling errors when you type text on web pages'' option enabled/turned on.
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Go back toi the way it was
I don't like this new format. The way the older system was set was easy and quick for me to use. I am not impressed by this change. Please set it back/
60th ranked -
Please remember selected sort function
Please make it so the selected "sort" function remains the same unless changed by user. People prefer their mail to be sorted in certain ways and once selected it should not automatically revert the to a format they do not desire. Thanks
270th ranked
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