AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1031 results found
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492nd ranked
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I would like to hold mail in Trash longer than 1 week. Can I change this?
I would like to hold mail in Trash longer than 1 week. Can I change this?
290th ranked -
Email Fonts
Why were the font selections taken away with this new, not so good, email.
802nd ranked -
ability to highlight in the compose area
ability to highlight in the compose area
113th ranked -
Dashboard security is not working
I have opted out of the sale and sharing of my information in 2020 via the AOL/Yahoo dashboard. Upon checking frequently, I see that Yahoo/AOL has changed my options, without my consent or approval, to allow the sharing and selling of my information. I have contacted Yahoo numerous times about this, and it still hasn't been fixed. I opted OUT of all sharing and selling of my information in 2020, and yet the site keeps changing it back to allow. Not acceptable. I want all of your vendors to abide by the options I elected, which is NOT TO SELL…
121st ranked -
you combined my aol mail with my wife's - diffeerent name- different passwords- Different sexes!! DUH!! WIFE- HUSBAND!!!
you direct MY wife's name to my account
363rd ranked -
I hate my AOL after you have changed it, hate the calendar, it has taken me months to figure things out, it is always breaking down,
When I try to put a letter into a folder, the names keep rolling and you can't put it in the correct subject....why is it rolling all of the sudden?
802nd ranked -
your new aol still stinks. WHen I select from the inbox, any number of emails to delete, it always also deletes or otherwise looses the next
are you ever going to fix this ****** aol "new" email, or do I dump aol and go to google mail??? hurry up its been screwed up since you dropped this tyrd on us...............
802nd ranked -
802nd ranked
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email displayed in popup renders mail useless (MacBook)
On opening a new email, I regularly get presented with the message in a borderless popup window. I cannot reply to the message. I have to go out of email and back in.
This happens on my MacBook Pro running MacOs 11.7.10.
Fortunately it doesn't happen on my iPad.
Utterly useless!
802nd ranked -
I do not like giving my name and then being asked my preferred name
When asked for my name and fill this out I resent being asked for my preferred name . Linda is my name. Female with a female name. I am old school and do not adore unicorns and rainbows. I am with the majority and will not bow to the minority.
492nd ranked -
Combining multiple Mailboxes under one sign-in page.
I have several email addies, have to sign out of each to in order to go to the page that contains mail from one of the other addresses.
492nd ranked -
color code messages
Would like to assign different colors to different messages so I can quickly identify subject matter. For instance mail from personal friends and another color to business email or financial, etc.
492nd ranked -
Difficulty Finding Attachment
When a sender has an attachment to their message IT MUST be accessible within the senders message. I had an initial message with several replies going back and forth and on the latest reply, the sender had 2 attachments but I could not find them. I finally scrolled down to the bottom of the page and found them below my initial message. THIS IS EXTREMELY CONFUSING AND UNACCEPTABLE.
802nd ranked -
Let us manipulate the text by color, word features, emoji, pics, italicize, highlight, et.
I see lots of suggestions (demands?) because this is soooo disappointing, but I keep looking to see if you have improved anything. I don't see that you are improving! I want to manipulate the text, choose a color for the text, be able to highlight, italicize, add emoji, add pics, It's the moden age!!!!!!! This is sooooo antiquated. Do something !
802nd ranked -
this new email is terrible. I have to re-read everything to find out what the last message was from whoever is getting back to me. Not good
Whoever invented this new aol email just made a change for the sake of change. Not a good thing at all. When I get a response from someone, I have to re-read everything to find out what the last message that was sent when I am emailing with someone back and forth. It seems a lot of people are having issues, so why not take the advice and redo this. The old email was better, but if someone wants to change, then do it right. You are like the politicians who will not listen to the people.
802nd ranked -
Go back to having a support email address like support@aol.com and the like so customers of the 21st century can contact you easier rather t
Go back to having a support email address like support@aol.com and the like so customers of the 21st century can contact you easier rather than having to phone call you as it's waste of their time and yours.
802nd ranked -
The current batch of pictures to personalize the email page are some of the ugliest I've ever seen. Bring back the old olds!
BRING BACK THE OLD PICTURES AND FORMAT
492nd ranked -
9 out of 10 top rated suggestions are the same. LISTENING?!
your customers have made their voices heard. when will you listen? all I want to do today is to access my email without having to give everything but my blood type. now that I have my account locked up for too many attempts I am even more furious
492nd ranked -
Incomplete Titles for AOL News Articles - A Terrible Idea.
AOL News does not now show full titles for most news articles. A terrible idea. I will not read any article where the title does not tell the content of the piece. Bad for AOL. Bad for advertisers that I hope are complaining big time.
290th ranked
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