AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1413 results found
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aol mail format
Pls revert back to the classic format. I still hate this new format.
198th ranked -
Please widen the email reading/writing window
The right side-panel, wherein I find my contacts, etc. (instead of the old setup on the left side), takes up too much screen for reading email properly. I am a paying customer and you tell me if I get the FREE VERSION I can have a wider email screen.?...Really, truly? I pay, why would you offer this to a free version person and not the paying version person? Illogical. Unless that panel holds ads and you want me to be harrassed by ads. Hmmm. Maybe this should be fixed, thought through and fixed. It is obvious from comments that people…
627th ranked -
Read receipts
Read Receipts
140th ranked -
Text is so tiny I can't read it
Make size settings available
373rd ranked -
Giving feedback is a waste of time because you really don't give a ****.
Giving feedback is a waste of time because you really don't give a ****.
149th ranked -
NEW AOL MAIL FEEDBACK
I like the old format. It is easy to work with. Old format was friendly and easy to work with.
37th ranked -
What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in N
What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in Numbers that NOBODY Understands, WHY? No More THEMES?!? Are we going BACKWARDS?!? I HATE the New Very Restrictive, NO Color, No Flare, No Style of NO OPTION Email and I am a PAYING Client!!!
90th ranked -
valid emails went to spam folder!
ANGRY, FRUSTRATED, OUTRAGED.. for three weeks, a friend and I have been unable to send or receive each other's emails. They would be "sent" but would not arrive. We have been contacts since AOL began. We finally "found" all the missing emails in SPAM. Reason? According to AOL, we each "had marked this email as spam". WE DID NOT EVER MARK EACH OTHER'S EMAILS AS SPAM! This resulted in many important missed communications. WHY DID YOU DO THIS? We have pressed the field for NOT SPAM but the emails remain in SPAM. This is infuriating and unacceptable.
313th rankedAny chance you have a third party app (e.g. something on your phone) connected to your account? Hopefully this help article is useful to you.
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Go back to the classic layout
Go back to the classic layout
176th ranked -
stop erasing additions to draft, mistaking as already sent
try adding to email draft, but system erases, notes already sent. NOT sent. Suspect system mistakes reference recent other emails to same destination, same topic. Need fix problem with AOL email system.
466th ranked -
mail format
When sending and responding and then responding again, multiple times, on the screen a line down the left side appears. And then with multiple emails, another line and another line, etc appear. This takes up too much room on the left side of each email. Please either remove this feature, or make it an option in the settings.
627th ranked -
Autocorrect spelling while typing (key words: WHILE TYPING)
I've sent several requests for restoration of autocorrect spelling while typing. It works fine in this feedback field. PLEASE restore it to the email composition. It's ridiculous to have lost it in your new and disruptive format. The idea of going to the bottom and selecting "Check spelling" is absurd. Autocorrect works - evident here. Please please please restore autocorrect while typing to the email composition. (During this typing, my spelling was autocorrected at least six times because I type fast.) Come on, techies. Fix it. Restore it.
114th rankedWe recommend you check your browser's settings to have the ''Check for spelling errors when you type text on web pages'' option enabled/turned on.
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Go back toi the way it was
I don't like this new format. The way the older system was set was easy and quick for me to use. I am not impressed by this change. Please set it back/
39th ranked -
Revert to previous email format
The new format is confusing when replying to a message a 2nd or subsequent time. Do NOT like the new email, want to revert to Classic email.
198th ranked -
Datenschutz
Nicht mehr jedes mal identifizieren
627th ranked -
627th ranked
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Calendar not functioning - cannot edit or add events
My Calendar not Functioning cannot add or edit event
466th ranked -
make billing and cancel easier to find!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Locating my plan vs other plans and ability to cancel is virtually impossible to find. AOL continues to be most irritating and have never been at all pleased with it, but just stuck.
627th ranked -
Email change language
The email that I received turned to Greek in the computer, both on AOL Desktop Gold and AOL website. ALready did troubleshooting as necessary. ON the other hand, the same email on the phone is still in English. Even the preview of the email in the computer is in English but when opened, it goes to Greek.
627th ranked -
page design and intent
the composition and reading pages have become to cramped due to inefficient use of page feature spacial area design and distracting commercial endeavors
466th ranked
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