AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1429 results found
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More than one saved emails will send without the body message included.
Saved emails that are forwarded later will not include the message body if more than one copy is saved to be forwarded to different multiple recipients. Please fix this major fault.
678th ranked -
the blocking looks like has stopped working!!!!!!
fix the blocking tools???
520th ranked -
Don't Cut Off Right Side of Email
Today, March 1, 2024. aol changed the format of the inbox. It now cuts off the right side of the message. I want to change it back. How do I do that?
426th ranked -
Please restore classic AOL. My old emails won't load. I am in a panic
I am horrified,, very upset that I can't load old emails on my iMac.
73rd ranked -
Show the number of messages in the spam folder
Show us the number of how many spam messages are in the spam folder, just as you do in the inbox. We used to know if we had spam. Now the spam folder always looks empty. But too much is going in there, and we don't always know we need to check.
140th ranked -
hate this new format
hate this new format, every week i send out a group bible study email, what use to take less than 5 minutes by copy and paste now takes 30-45 minutes, this is driving me crazy!
520th ranked -
Font Colors need to be same as in the old classic email. I miss the color selection.d
FONT COLOR CHOICES ARE TERRIBLE IN THE NEW AOL MAIL!!!
520th ranked -
Go back to the classic layout
Go back to the classic layout
237th ranked -
Documentation for Filters
The "Filters" documentation assumes we know what "From" means (or Send, Subject, etc).
I receive email From
"American Home Warranty Affiliate oixsdf@asdflkfd.com".
If my filter says: If From contains "American"... Will that apply to this email? Or do I have to reference the random string "oixsdf", which changes with each email (and would make filters useless)?Are Filters case sensitive? Is
From "American" the same as
From "american"?Which brings me to a related point - It would be VERY useful, both for testing new filters, AND for catching up with 4500 existing emails, if Filters could be applied…
964th ranked -
windows xp
AOL Mail does not work with Windows XP.
I use the Firefox Browser on my Windows XP desktop.
In May 2024 I could see my emails using AOL Mail in the browser.
Now in June 2024 it will not show me all my emails.
I did open an email, but it would not let me close the email.
On the right side of the screen there used to be ads. Now that part of the screen is blank.
Would like to go back to pre May 2024 AOL Mail, or please correct the AOL Mail software so it will work…678th ranked -
SORTING functions
you took away ability to sort mail by sender!!!! what!!! stupid..we should be able to sort in all different ways!!
678th ranked -
AOL's new Search failure -
when doing a SEARCH, AOL no longer searches the TRASH or SPAM folders. WHY NOT ????? The folders are still e-mail. or else give an option to search these
217th ranked -
Anmeldung
Wenn Sie überprüfen wollen ob ein Mensch vor dem PC sitzt, dann machen Sie die Bilder so groß und genau, das ein Mensch sie auch erkennen kann. So wie es jetzt ist, ist das gar nichts
964th ranked -
964th ranked
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Vulgar emails
Allow subscribers to add more than 1000 blocked addresses to their blocked list (unless you are going to screen the highly inappropriate and vulgar messages that get through). I already pay for "less ads" but was told (Case# 21539778) that in order to get more in my blocked list it would cost an additional $39.99/month. PLEASE GET RID OF SEXUAL EMAILS, SCAMS AND BAD ACTORS. You are not doing enough at all.
177th ranked -
Please make it possible to delete ALL blocked messages at once.
Please make it possible to delete ALL blocked messages at once.
271st ranked -
WHERE ARE THE HOLIDAY THEMES?
What happened to all the holiday themes??? Please bring them back. It at least made my day a little more festive.
166th ranked -
The search function does not work well at all and does not search all mail.
Bring back the old search function. The search button that was by the compose button functioned effectively and one could actually FIND what you were looking for. The current button does NOT locate all the searched for emails. Very frustrating.
51st ranked -
How to improve it? GO BACK to the original version.
Just go back to the standard version
73rd ranked -
A problem I'm having
My AOL account got hacked recently. I changed my password as a result. I'm not getting any "New Mail", however new mail is showing up in my "Recently Deleted" folder. How can this be corrected? Thank you.
520th rankedSorry to hear about your account being compromised! Updating your password is the first step to recovering it. You can find other suggestions here:
https://help.aol.com/articles/recognize-a-hacked-aol-mail-account
If you're are missing email and finding it in Trash, try this article:
https://help.aol.com/articles/find-missing-emails-in-aol-mail
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