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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1428 results found

  1. Stop continual pop ups advertising ad-free AOL when I currently am already ing paying and using that on another email address on this acct

    These pop ups just started recently. I have been paying for AOL for years and only recently started the ad-free service on another address in this account. I would think AOL should know this, but with this poor rollout of the new version, it’s not unexpected.

    237th ranked

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  2. By asking to join community through AOL pop up

    I keep getting an AOL pop Up that says to join the community to share your opinion and get unlimited access to all features and conversations.

    964th ranked

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  3. Please RESTORE: open and write email in separate window/pop-out window

    Please RESTORE: open and write email in separate window/pop-out window

    177th ranked

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  4. Keep your communist liberal ads off of my screen. Biden should be in prison.

    Keep your communist liberal ads off of my screen. All liberals should be in prison.

    102nd ranked

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  5. Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?

    Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?

    271st ranked

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  6. I want to delete all matching a search criteria at one time, not screen by screen.

    There are messages I receive daily and want to purge all of at intervals. I used to be able to search by sender and delete all. Now I am limited to delete one display (25 or 50) at a time. It's hard to delete multiple years of daily messages this way.

    678th ranked

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  7. Why don't you do what everyone on here is asking for? No point in suggestions if you ignore them

    Why don't you do what everyone on here is asking for? No point in suggestions if you ignore them

    89th ranked

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  8. "Suspicious message" message

    Change this -- to give the option to say the message is "okay" because the "Take Action" tab is not at all useful since it does not provide the option to verify that the message is okay. Thanks,

    This message seems suspicious...
    It could be from a legitimate sender, but there’s a chance it’s an attempt by a hacker to gain access to your system. Tap below to see a list of actions you can take.

    678th ranked

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  9. Printing order online with NEW AOL

    GIVE A CHOICE TO STAY OUT OF THE "NEW EMAIL"!!
    When printing an order online, I cannot get the whole sheet to print becuz
    the right side New Mail, Read Mail, etc shows. So I get only half the
    information I need. THIS IS PROGRESS?? DOES ANYONE TRY THESE NEW IDEAS OUT????

    678th ranked

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  10. I do not like that AOL seemingly can change the layout without my permission. Am I correct that this is true? I like what I like, quit!

    So, along with the annoying China based advertising, quit changing the layout format. Now the annoying ad's take up the top of the page each time I open up my email. So freaking annoying. Please stop. And no, I do not want to pay for "ad free" thank you very much.

    520th ranked

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  11. I just posted my idea below. AOL gives terrible instructions. I keep getting the quesetion, Do you want extra space but there's no way to

    The new email format is AWFUL. It doesn't leave enough space to respond to emails. You have to go way down the page to answer and It's hard to find the area where you can send a reply. Whoever designed this new format did a disservice to AOL users. If it's weren't such a hassle to change to another server I'd leave AOL. Its email is terrible. I don't know why you even changed it in the 1st place. It is very user unfriendly.

    678th ranked

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    1 comment  ·  Admin →
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  12. Font

    Not improving it would be just fine with me. I have to chose between a font I can't read and one that takes up half the screen. Just leave it alone!!!!

    202nd ranked

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  13. Yahoo requires all senders to authenticate with either SPF or DKIM.

    Yahoo requires all senders to authenticate with either SPF or DKIM.

    678th ranked

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  14. Why are you denying customers the 3rd party password needed to access your mail with standard software like Microsoft Outlook?

    Why are you denying customers the 3rd party password needed to access your mail with standard software like Microsoft Outlook?

    520th ranked

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  15. Why can I no longer highlight and drag text while typing an outgoing email?

    Highlight and drag or drop (like any word document) is no longer an option ? Why ?

    237th ranked

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  16. Sort Glitch

    "Oldest on Top" sort omits latest emails which do show up on "Newest on Top."

    964th ranked

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  17. 2 step verification

    I had an awful experience when my phone was lost at the weekend, and I tried to login to my account on a friend's phone to find some contact numbers of people from their email. I was asked for a code which was sent to my secondary AOL EMAIL Account, only that when I tried to find that code I was asked to insert the code for THAT EMAIL ADDRESS to my MAIN EMAIL ADDRESS!!! This is quite ridiculous. It seems if you do not have your phone and your secondary email address is also with AOL, you are locked…

    217th ranked

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  18. the search function on the new email format misses many emails. If I switch to the "basic" format it works much better

    the search function on the new email format misses many emails. If I switch to the "basic" format it works much better

    678th ranked

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  19. AoL draft needs allow send, change, after recently sent several of same topic to same destination.

    Need fix problem which stops changes, saving, or sending draft of same topic, to same destination of several recently sent. Seems system mistakes as already sent, although changed.

    678th ranked

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    1 comment  ·  Admin →
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  20. get rid of popup about not enough room to read email

    This new popup about reading email without adds is very annoying. I will be transferring my email to another company. I will not be blackmailed to see my entire email.

    237th ranked

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AOL Mail Norrin

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