AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1337 results found
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Today On Aol
I used to look at Today On AOL for it's news content. It has now become so full of ads its just trash. Much like the rest of what AOL has become.
191st ranked -
My Idea is after
The answer to your question "How can we improve AOL Mail?"
the answer is just ONE
"GO BACK TO OLD AOL FORMAT, PLEASE,PLEASE ,PLEASE"648th ranked -
During writing an email, I'm limited to 21 shades of colors. There is no Royal Blue. I would like more options as AOL used to provide.
During writing an email, I'm limited to 21 shades of colors. There is no Royal Blue. I would like more options as AOL used to provide.
648th ranked -
keep standard version
Can not keep my aol account on standard and not able to move messages to folders on basic, kinda sucks !!!!!!!!!!!!!!!!!!!!!
648th rankedCould you elaborate on why you can't use Standard? Is your browser fully up to date?
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e-mail help.
this new system sucks. i can't get onot my e-mails without hitting a button that says mail, and when i do it tells me the page is not available. i then have to hit another button and then finally get to my e-mails. i tried going to the help site and asking why and they didn't do anything. just kept giving me the run around with things that don't pertain to my problem.
175th ranked -
Double vérification
La double vérification est une catastrophe. Le délai de réception est beaucoup trop long. De plus il n'est pas toujours envoyer à la 1ere demande. Attente d'une minute pour réclamer un 2eme envoi. C'est insupportable.
381st ranked -
Search button
The search button doesn't work for searching for subjects. It just gives you one option. So search brings up every and any word that sounds the same whether in the email name or subject or even in the body of email that is similar so you have to sort through hundreds. AOL WHY DID YOU DO THIS. WHY DID YOU MESS UP AN EMAIL PLATFORM THAT YOU HAD MANY USERS THAT LOVED NOW IT'S HATED.
153rd ranked -
Confidential or Secure Messages
Can you add the ability to send Secure/Encrypted messages similar to Gmail's Confidential mail or Outlook.com's Encrypted Message?
I sometimes use my email to send/receive work related messages and having this ability would help. I currently have to use Gmail via SMTP to send these types of messages from AOL.
648th ranked -
Desktop Gold for Macintosh is needed ASAP
I have used AOL for a long time on all Apple Devices in "Mail" app and AOL Desktop and Mobile Mail. It now only works at "mail.aol.com". When using "Mail" your servers constantly disconnect.
648th ranked -
contact list add comma separated email address
Allow multiple, comma-separated email address to be pasted into a contact list (WHY, in a LIST, implying the need for multiple email addresses, as opposed to a CONTACT, would AOL limit the add address field to MANUALLY TYPED ADDRESSES ONE AT A FREAKING TIME?????????????????) Jeez Cmon
472nd ranked -
648th ranked
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959th ranked
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Spam Filter Broken
What has happened to the Spam filter? Legitimate email is getting inexplicably place in Spam while in the middle of an on-going conversation. On 25 April, a person we were communicating with via email, sent us a follow up message. This message went to Spam without our knowledge. The person sent 3 more follow up messages, each one expressing an increased level of frustration. We also sent 3 messages because we had not heard back from the person. Today we received a very snarky email in our inbox from that same person COMPLAINING WE WERE NOT ANSWERING HER EMAILS. At…
472nd ranked -
Fix your site; it's corrupted and not functioning
Fix it. Today, it wanted me to update my security, but would not accept what I entered. It even said that one of my other fully-functioning email addressesis not a valid address. Now,it won't open my AOL email at all. and, sometimes even says 'no internet,' but your site is the only one having thiese problems. I have fully-functioning internet everywhere but on AOL.
277th ranked -
Bitte auch in deutsch die Seiten
Warum ist rechts das kleine Suchfeld und auch diese Seite immer alles in englisch geschrieben.Es gibt doch auch genügend deutsche User.Ich bin 79 Jahre und lerne doch nicht englisch in diesen Alter.Ich bin von Anfang an bei AOL ,aber sowas gab es noch nie ,alles in englisch.
648th rankedVielleicht könnte das helfen? -
Please allow for smaller font in the inbox-
I see people asking for larger font- for some reason, even with large font turned off in my settings, i still have very large bold font in my inbox, meaning that i can only see a limited number of emails listed at a time. I would like the page to be closer to what i see when i am on Yahoo. (I recently changed from Yahoo because they got rid of their stationary, which is very important to me.) The two issues i have been having since my change over relate to limited viewing capacity on the screen when looking…
648th rankedThank you for using AOL Mail! Hopefully this help article is useful to you: https://help.aol.com/articles/how-do-i-enlarge-or-reduce-the-font-size-on-my-web-browser
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Bring back the old e-mail. Just had a blank window that said that I have nothing to see here while it showed 9 new e-mails.
BRING BACK OLD EMAIL AND GIVE ME A CHOICE WHICH ONE TO USE LIKE IT USED TO BE.
115th ranked -
I do not like that AOL seemingly can change the layout without my permission. Am I correct that this is true? I like what I like, quit!
So, along with the annoying China based advertising, quit changing the layout format. Now the annoying ad's take up the top of the page each time I open up my email. So freaking annoying. Please stop. And no, I do not want to pay for "ad free" thank you very much.
648th ranked -
where is send button
I usually cannot find the send button on the new AOL. This is absurd. If you wish to improve AOL as stated above then revert to the classic AOL, the one that existed before the big improvement.
After all these decades I am going to have to give up AOL mail and switch to Gmail. AOL is unreliable (can't send messages) and therefore useless.
648th ranked -
Add 'Mark as Read' in Block Senders Pop Up
In the Block Senders Popup, below the listing of senders, there are two check boxes. 'Block all future emails' and 'Delete all existing emails'. Can you add a third checkbox labeled 'Mark selected emails as read'? This would take the emails selected and just simply mark them as read. The scenario I use this for the most is, I don't always want to delete the emails, but I definitely want to block future emails and mark the current ones as read. Be nice to do it in one motion.
381st ranked
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