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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1048 results found

  1. Choice of Font Size, Color, etc.

    PLEASE TAKE UNDER SERIOUS CONSIDERATION!

    RULE OF THUMB...NEVER TAKE AWAY features from the customer who pays...ONLY ADD new features that enhance your customer's experience!

    "You Got Mail!" is AOL's trademark. Thus, that should be the principal ingredient where AOL should EXCEL! You have made a positive move by "Updating and IMPROVING the Quality" of writing emails. However, you have made unfavorable changes that have made writing emails more unpleasant.

    "If it ain't broke...DON'T FIX IT!!!!"
    You have REMOVED the CHOICE of one of the most critical COMPONENTS of letter writing...the "personalization" and "individuality" of an email to equate with the…

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  2. fit to page

    Need a way to make viewing email "fit to page" for emails that make you scroll left and right to see the whole thing

    504th ranked

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  3. Read Mail Not Going To Old Mail, Slow Search Bar

    I can not use this new version of AOL in my office. Multiple employees are answering emails twice or more as new emails are not moving to old main. The search bar types so slow. Old emails can not be retrieved as easily. Classic AOL was far superior.

    504th ranked

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  4. cannot move saved mail to old mail

    Please allow me to move Saved Mail to another folder. I just tried to move an email to the old mail folder and it won't let me. I cannot even move it to New Mail.

    Also, PLEASE stop automatically opening new mail. It immediately gets sent to Old Mail and I miss critical emails.

    375th ranked

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    1 comment  ·  Admin →
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  5. How can I reply to messages with the full header from the last message included?

    How can I reply to messages with the full header from the last message included?

    From:
    To:
    Cc:
    Sent: Tue, Jan 3, 2023 9:39 am
    Subject: _______

    96th ranked

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  6. idiots

    Oh, the old version is even worse than the new one. I guess someone there thinks it's a good idea to be able to deal with a maximum of 10 or 20 emails at a time. Geeze this is awful.

    822nd ranked

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  7. Allow last filter rule to put emails that don't match anything into same folder as "whitelist"

    Leave most filtering as is: First group of filter rules implements "whitelist" into a particular folder, second group categorizes remaining emails into other folders. But then add something (a last or default rule?) to be the third group that puts emails that haven't matched any category in the same folder as the "whitelist" used by the first group.

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  8. Allow me to select data formats other the curious/dubious american mm/dd/yy one.

    Allow me to select data formats other the curious/dubious american mm/dd/yy one.

    822nd ranked

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  9. Add prompt of "Do you want to sign out" before terminating AOL session

    Add a prompt of "Do you want to sign out" before terminating AOL an session. If you have minimized AOL while multi-tasking with another application and mistakenly hit the wrong X icon in the upper right of your screen (i.e., the one for AOL instead of the other application you are using) AOL terminates without any further warning or prompt. I HAVE MADE THIS REQUEST SEVERAL TIMES PREVIOUSLY BUT EVIDENTLY WITHOUT ANY ACTION ON AOL'S PART.

    822nd ranked

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  10. I absolutely hate the new aol mail. HATE IT. So much has been taken away and more stuff has been shoved down our throats.

    Give us the option to hide the side stories on the "Today on AOL" mail page. Bring back all of the fonts and let us decide how we want to type emails. Give us back the ability to pick the font size WITHOUT YOUR CHOICE OF WHAT FONT GOES WITH THE FONT SIZE. Stop shoving down our throats what you want us to see. STOP THIS FREAKING INSANITY.

    504th ranked

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  11. Incomplete Titles for AOL News Articles - A Terrible Idea.

    AOL News does not now show full titles for most news articles. A terrible idea. I will not read any article where the title does not tell the content of the piece. Bad for AOL. Bad for advertisers that I hope are complaining big time.

    375th ranked

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  12. Having an issue printing an email on the new interface

    Having an issue printing an email on the new interface / Printing an email.

    Have an issue with the basic version. Can not edit the fonts. "Bold , Italic , Underline icons is not present. "

    305th ranked

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  13. Why do I need to sign in for feedback???

    Why do I need to sign in to submit feedback?

    I'm already signed in to see the feedback button in my mail view, so why do I need to "sign in" again?

    201st ranked

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  14. What do we NOT know? Impending sale of AOL? New bid to get customers?

    Why on earth would they want to expunge their loyal customer base? Why would they want their mail to look and behave like gmail? Why the 6 point font that only 30 year olds and under can read? What is going on that would signal this kind of a "fix" for a system that clearly the users DID NOT ASK FOR OR WANT? I am not a conspiracy theorist but a business person. Businesses don't make enormous changes without enormous changes in mind.

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  15. Able Contacts with multiple email addresses to be edited.

    Able Contacts with multiple email addresses to be edited.

    822nd ranked

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  16. Related Contacts Pop Up Window

    How can the Related Contacts Pop Up Window be removed?

    375th ranked

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  17. This mail is terrible. Cannot look up old mail in search like before.Put in an email address and you get ones from 2022 instead of one they

    This mail is terrible. Cannot look up old mail in search like before.Put in an email address and you get ones from 2022 instead of one they wrote last month

    504th ranked

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  18. Please provide the option to always view unread mail only.

    Every time I open a new email, it reverts back to listing them in order read and unread. I would like them sorted by unread only and I don’t want to have to use the drop down every single time. Please provide a setting that will allow for it to always come up as unread.

    305th ranked

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  19. negative comment notification

    Members receive a "like" email notice when a member likes the posted comment. How about receiving an 'thumbs down' notice as well?

    504th ranked

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  20. Keep As New

    It would be incredibly helpful if selecting "Keep As New" would make the email in the In Box stay BOLD. Also, why did I have to go back to find the email in my Deleted items and then move it back to the In Box?

    504th ranked

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