AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1428 results found
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OLDER EMAILS...WHERE DID MINE GO TO?
I CAN ONLY SEE 2 MONTHS AGO...WHY CAN'T I LOAD MORE LIKE WE USED TO? NOW I AM MISSING AN IMPORTANT MAIL THAT IS OLDER THEN SEPTMEBER.
426th ranked -
Color code
Any chance we could be able to add different colors/highlights permanently to specific email lines?
For example: be able to Color code specific emails to help Identify them (their importance) as a group if needed? Or another way to state: by using different colors we could highlight the importance of individual emails and therefore group them accordingly. That would be wonderful! Thank you for your time and consideration in this matter! Greatly appreciated! Food for thought.
964th ranked -
Need an AOL Functional Calendar
AOL calendar is NOT functional - I need my AOL email to be synchronized with a calendar invite where I can invite people into a calendar event just like you can do with outlook - this is a major short fall of AOL not having a functional calendar similar to that of outlook
520th ranked -
new mail old mail new mail
Why does a new email that I have read show up again a few hours later as new mail?
356th ranked -
IMPROVE NAVIGATION TO OLD EMAILS. CANT GO DIRECTLY TO SET YEAR OR BACK EMAILS.
Trying to go to specific emails for a year and unlike prior classic view, Im unable to go directly to year. No option to fast forward or click on pages to get to next. Have to go through all emails from 2024 to 2018 just to get to 2018 emails, takes hours. Also, if selecting all, cant select just for set amount I am viewing, it selects all emails in its entirely from begining to end. Improve the navigation.
678th rankedWould advanced search help you navigate? https://help.aol.com/articles/search-for-messages-in-new-aol-mail
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block all the emails that start with TEMU or HELPING HAND. you would cut my SPAM in half
Anything you can do to cut down junk mail would be appreciated. Seems like you got rid of some, only to have it come back on steroids
426th ranked -
The "CURRENT" "OLD AOL MAIL" is Not the the old AOL mail of this past week, 5/21/2023. Please do tell what happened.
5/28/2023 What, please tell, was the reason for the drastic change in the "basic aol mail"? The new "old mail" is so much less user friendly.
140th ranked -
Please stop assuming I am elderly--I am young and don't care about all the mature topics you continuously include. I will
Please stop including gross health ads or ads that target older people--I am still young and am not in your target audience. Even when I do reach that age someday, I still wouldn't want to see any of those ads. They are repulsive and demeaning.
356th ranked -
Filter Arrows
Filter Arrows (up and down) should on the left or the right side of the pane so we can see the filters moving up or down so we can easily see where to stop it!
217th ranked -
356th ranked
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Is there ANY chance of a holiday inspired background?
Christmas, New Years, Kwana, Hanukkah etc
426th ranked -
Type size
As an older user, I would appreicate being able to increase the size of the type
57th ranked -
printing issue on the news article
I am having a problem printing news articles. The articles print as one narrow column, instead of formatted for an 8.5 x 11 page.
678th ranked -
The new version will not print correctly. Fix it or go back to the original format
The new version will not print correctly. Fix it or go back to the original format
217th ranked -
Filters - ability to sort alphabetically
Provide an option to sort filters alphabetically by name, i.e., the incoming or "from name".
60th ranked -
would love to see more themes like christmas
mail themes need more to choose from. like Christmas, new years, Valentine's, Easter, and all the holidays and seasons.
426th ranked -
The format for writing an e-mail is limited ! I hate it!
Just very frustrated...limited space to see what I have written cannot see the send or draft boxes!! Cannot blame it on a current MAC 3 years old!
I cannot be the only person wi this problem.
520th ranked -
Group
Allow a setting to turn off grouping emails by date received. Or just go back to the classic AOL email rather than this Yahoo-style email.
237th ranked -
Outdated AOL How To Documentation
Your (?) to get you to a search & query on how to find or fix things, customize things is 100% outdated for the users you FORCED to take on this new, unimproved, horrid new design. EVERY answer on how to via AOL's how to pages, are for the WONDERFUL & normal AOL email version, which I was, without my knowledge or consent forced off of. Not one of the AOL Documented Pages on How To do, find or customize anything is based upon this God awful "non-AOL" type of email or care for their very old (decades) loyal users…
140th ranked -
Learn words. One of the options under spelling should be learn this word or add to my dictionary.
Some dictionaries have not caught up with current words. Emoji for example. Instead of ignore or another suggestion have an option to add to dictionary. Some proper names are not in a dictionary so we should be able to add them to our dictionary as well.
520th ranked
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