AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1183 results found
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Automatically forward
Forwarding email messages from one AOL account to another AOL account automatically. I have two AOL accounts. One is used for personal, and the other I use as the Treasurer for a non profit. This service is offered by many other (FREE) providers. It is a pain to have to switch between accounts and very frustrating when the technology is available. I could care less about the updated "new Look". Give me something I can use... I'm paying for it!
117th ranked -
How can I reply to messages with the full header from the last message included?
How can I reply to messages with the full header from the last message included?
From:
To:
Cc:
Sent: Tue, Jan 3, 2023 9:39 am
Subject: _______84th ranked -
idiots
Oh, the old version is even worse than the new one. I guess someone there thinks it's a good idea to be able to deal with a maximum of 10 or 20 emails at a time. Geeze this is awful.
913th ranked -
Allow last filter rule to put emails that don't match anything into same folder as "whitelist"
Leave most filtering as is: First group of filter rules implements "whitelist" into a particular folder, second group categorizes remaining emails into other folders. But then add something (a last or default rule?) to be the third group that puts emails that haven't matched any category in the same folder as the "whitelist" used by the first group.
913th ranked -
Allow me to select data formats other the curious/dubious american mm/dd/yy one.
Allow me to select data formats other the curious/dubious american mm/dd/yy one.
913th ranked -
Add prompt of "Do you want to sign out" before terminating AOL session
Add a prompt of "Do you want to sign out" before terminating AOL an session. If you have minimized AOL while multi-tasking with another application and mistakenly hit the wrong X icon in the upper right of your screen (i.e., the one for AOL instead of the other application you are using) AOL terminates without any further warning or prompt. I HAVE MADE THIS REQUEST SEVERAL TIMES PREVIOUSLY BUT EVIDENTLY WITHOUT ANY ACTION ON AOL'S PART.
913th ranked -
Having an issue printing an email on the new interface
Having an issue printing an email on the new interface / Printing an email.
Have an issue with the basic version. Can not edit the fonts. "Bold , Italic , Underline icons is not present. "
326th ranked -
What do we NOT know? Impending sale of AOL? New bid to get customers?
Why on earth would they want to expunge their loyal customer base? Why would they want their mail to look and behave like gmail? Why the 6 point font that only 30 year olds and under can read? What is going on that would signal this kind of a "fix" for a system that clearly the users DID NOT ASK FOR OR WANT? I am not a conspiracy theorist but a business person. Businesses don't make enormous changes without enormous changes in mind.
206th ranked -
Able Contacts with multiple email addresses to be edited.
Able Contacts with multiple email addresses to be edited.
913th ranked -
Related Contacts Pop Up Window
How can the Related Contacts Pop Up Window be removed?
411th ranked -
This mail is terrible. Cannot look up old mail in search like before.Put in an email address and you get ones from 2022 instead of one they
This mail is terrible. Cannot look up old mail in search like before.Put in an email address and you get ones from 2022 instead of one they wrote last month
564th ranked -
Your so-called smart censorship is getting more and more difficult to figure out what it doesn't like. Make it give feedback so we can edit.
Your comment section is rejecting plain language now. I can't figure out why. There were no cuss words. Give feedback.
411th ranked -
Please provide the option to always view unread mail only.
Every time I open a new email, it reverts back to listing them in order read and unread. I would like them sorted by unread only and I don’t want to have to use the drop down every single time. Please provide a setting that will allow for it to always come up as unread.
326th ranked -
negative comment notification
Members receive a "like" email notice when a member likes the posted comment. How about receiving an 'thumbs down' notice as well?
564th ranked -
Keep As New
It would be incredibly helpful if selecting "Keep As New" would make the email in the In Box stay BOLD. Also, why did I have to go back to find the email in my Deleted items and then move it back to the In Box?
564th ranked -
Why is this message in your Inbox?
Why is this message in your Inbox?
We think this message is spam. We still put it into your Inbox as the sender is in your contact list. You can mark this message as safe or remove the sender.Remove sender and mark as spam It's safe
I click "It's safe" and when get another message from this sender, I get the same message! What's the point of clicking "It's safe"? What's with that AOL?
411th ranked -
I'd like to be able to personalize the experience of writing an email on the webmail and I'll also appreciate to have a custom sound!
I'd like to have a way to personalize the experience of writing an email!
I have talked to the Premium customer support and it seems that I'm left with the option to submit a feedback
I would like to have the option to customize the sound specifically for when i receive an email from a contact!
I know that the option to personalize the background of writing an email was possible a while ago on the webmail, I would appreciate that to be back and to also have it on Aol Desktop Gold!913th ranked -
Include horizontal page breaks and icon to include pictures in email
I send out a newsletter to the remaining veterans and their families of a WWII unit. I dislike the changes made to the AOL software. Before I could access a horizontal page break to separate the articles I send out but cannot find access to that feature on this new software. In addition, there used to be an icon to incorporate photos but that option is not available either. The changes are very frustrating and do not serve my needs!
564th ranked -
when creating an email I can't see the contact suggestions even if the contacts he is trying to send an email with is on the contact list.
When creating an email I can't see the contact suggestions even if the contacts I am trying to send an email with is on the contact list.
564th ranked -
you combined my aol mail with my wife's - diffeerent name- different passwords- Different sexes!! DUH!! WIFE- HUSBAND!!!
you direct MY wife's name to my account--- I called AOL but you want to CHARGE US FOR YOUR MISTAKE!!!- nOW EVERYTIME I WANT TO GET INTO MY ACCOUNT- i HAVE TO CALL AND GET A CODE!! wE ARE NOT ONE PERSON-- WE EACH HAVE OUR OWN NAMES AND PASSWORDS!!!!! AND YOU WON'T FIX IT!! YOU WANT TO CHARGE US - SO I CALLED THE pay PEOPLE AND THEY SAY THEY DON'T FIX THAT- AOL DOES. WHAT???????????????????????
564th ranked
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