AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1242 results found
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RED TRASH CAN COVERS DATE
GET THE DAYUMMM RED TRASH CAN OFF THE DATE WHEN I AM REVIEWING MY EMAILS!!!! DISTRACTING AS HEALLLL!!!!!
919th ranked -
SCROLLING
MAKE IT WORK!!!!!
919th ranked -
loosing email a new feature of AOL new improved mail service!
That is right AOL's new improved mail now looses you email on certain devices. Just when you think we could not make our service worse just wait and well prove we can make it worse.
644th ranked -
Fix the log in interface
When I log into my paid account the first thing I get is an ad for free AOL mail. I have to click though that screen to finish logging in. It's annoying and a waste of time.
644th ranked -
your "help" is really stupid
your "help" is really stupid. I searched about "how to attach an email to the one I'm composing". the first item i get back is about resetting passwords. The others aren't any better.
387th ranked -
priority senders
Would like to be able to designate certain contacts as "Favorite contacts" and then see emails from "Favorite contacts" at the top of inbox. Alternatively, the ability to toggle the Inbox view between "Favorite Contacts" and "All Contacts"
919th ranked -
would like the ability designate senders to for automatic deletion after "X" days
Would like the ability to designate specific senders for automatic deletion after "X" days
919th ranked -
Please include Deleted in Search.
Please include Deleted in Search. Why would you not????
919th ranked -
Separator horizontal line missing in reply email
Separator horizontal line missing in reply email
When replying to an email, there used to be a separator horizontal line between the email to which we were responding and our response. That line is missing in action.
The user must manually add a separator line by repeatedly typing dashes or equal symbols, which wastes time.
This is a FAILURE to follow usability standards.
Request:
Please return the AUTOMATIC separator horizontal line that was there before your failed attempt to make things better. Make the system like it used to be.
BTW, being Fortune 25 IT Manager and a college Business…
387th ranked -
when a forward an e mail with images the images do not show up to the receiver case # 21158660 call tech help 2 days no one can figure this
when forwarding an e mail with images the images do not transfer. 2 calls to AOL tech no solution case # 21158660
644th ranked -
919th ranked
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Choice of Font Size, Color, etc.
PLEASE TAKE UNDER SERIOUS CONSIDERATION!
RULE OF THUMB...NEVER TAKE AWAY features from the customer who pays...ONLY ADD new features that enhance your customer's experience!
"You Got Mail!" is AOL's trademark. Thus, that should be the principal ingredient where AOL should EXCEL! You have made a positive move by "Updating and IMPROVING the Quality" of writing emails. However, you have made unfavorable changes that have made writing emails more unpleasant.
"If it ain't broke...DON'T FIX IT!!!!"
You have REMOVED the CHOICE of one of the most critical COMPONENTS of letter writing...the "personalization" and "individuality" of an email to equate with the…644th ranked -
fit to page
Need a way to make viewing email "fit to page" for emails that make you scroll left and right to see the whole thing
644th ranked -
Sending emails from a list to the BCC box
When sending an email from a list, I can't add the contacts as BCC. The old mail would allow me to copy and paste but not the new one. I would have to manually move each contact down to the BCC box. Am I missing a step to do this? Thank you.
644th ranked -
cannot move saved mail to old mail
Please allow me to move Saved Mail to another folder. I just tried to move an email to the old mail folder and it won't let me. I cannot even move it to New Mail.
Also, PLEASE stop automatically opening new mail. It immediately gets sent to Old Mail and I miss critical emails.
475th ranked -
How can I reply to messages with the full header from the last message included?
How can I reply to messages with the full header from the last message included?
From:
To:
Cc:
Sent: Tue, Jan 3, 2023 9:39 am
Subject: _______107th ranked -
Allow me to select data formats other the curious/dubious american mm/dd/yy one.
Allow me to select data formats other the curious/dubious american mm/dd/yy one.
919th ranked -
Add prompt of "Do you want to sign out" before terminating AOL session
Add a prompt of "Do you want to sign out" before terminating AOL an session. If you have minimized AOL while multi-tasking with another application and mistakenly hit the wrong X icon in the upper right of your screen (i.e., the one for AOL instead of the other application you are using) AOL terminates without any further warning or prompt. I HAVE MADE THIS REQUEST SEVERAL TIMES PREVIOUSLY BUT EVIDENTLY WITHOUT ANY ACTION ON AOL'S PART.
919th ranked -
Having an issue printing an email on the new interface
Having an issue printing an email on the new interface / Printing an email.
Have an issue with the basic version. Can not edit the fonts. "Bold , Italic , Underline icons is not present. "
387th ranked -
What do we NOT know? Impending sale of AOL? New bid to get customers?
Why on earth would they want to expunge their loyal customer base? Why would they want their mail to look and behave like gmail? Why the 6 point font that only 30 year olds and under can read? What is going on that would signal this kind of a "fix" for a system that clearly the users DID NOT ASK FOR OR WANT? I am not a conspiracy theorist but a business person. Businesses don't make enormous changes without enormous changes in mind.
247th ranked
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