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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1353 results found

  1. Follow Up Attempt

    Thank you for your message quoted below. The Help.aol.com link did not appear to accommodate any access to contact you; and I do not subscribe to any Social Media sites. Please advise. Thank you..

    Thank you,

    << Hi there,
    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com. >>

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    472nd ranked

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  2. calendar

    The calendar print is so tiny you can't read it.

    Remove the prior and next month's views from the calendar print.

    318th ranked

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  3. CC and BCC eMail addresses are hidden

    The new AOL Mail interface fails to show email addresses in the CC and BCC areas and only displays names. Please fix this failure.

    277th ranked

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  4. Cannot resize photos Have to reformat text from other doccuments.

    You apparently DO NOT LISTED TO ALL THE FEED BACK AS YOU HAVE NOT DONE ANYTHING ABOUT IT.
    Please Listed to your users!
    We cannot paste text into emails from Word without having to reformat.
    We cannot size photos pasted into emails any longer. Please fix.
    WAKE UP! We do not like these changes.

    651st ranked

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  5. add capability to insert (not attach) pictures inline. My god, every mail engine on the planet can do this

    what? I can't inline insert a picture? Even gmail lets me do that. Please add this. I cannot believe you've gone backward in time.

    472nd ranked

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  6. deconnexion automatique

    Comment deconnecter automatiquement mon compte après x mn de non utilisation ?

    651st ranked

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  7. stop letting bored people change mail settings without asking individual permission. i cant get rid of the wonderful side bar

    i can't see my email on my android phone now. The ones making these changes really don't care about keeping people using aol

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  8. Do not randomize email addresses on list and give number of addresses on list

    My contact lists are sorted in alphabetical order. But when I compose an email using that list, the contacts appear in a random order, making it hard for me to see if a particular person is on that list. Why?
    And I used to know how many persons are on that list. Now I don't. makes it very difficult to be sure I haven't missed out anyone.

    277th ranked

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  9. NEWS

    TURN OFF YOUR LEFT WING PHONY NEWS

    472nd ranked

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  10. Dashboard security is not working

    I have opted out of the sale and sharing of my information in 2020 via the AOL/Yahoo dashboard. Upon checking frequently, I see that Yahoo/AOL has changed my options, without my consent or approval, to allow the sharing and selling of my information. I have contacted Yahoo numerous times about this, and it still hasn't been fixed. I opted OUT of all sharing and selling of my information in 2020, and yet the site keeps changing it back to allow. Not acceptable. I want all of your vendors to abide by the options I elected, which is NOT TO SELL…

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  11. good

    I'm happy.

    970th ranked

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  12. ability to highlight in the compose area

    ability to highlight in the compose area

    140th ranked

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  13. Pin My Calendar to Sidebar

    I want to be able to pin the calendar to the sidebar. Currently, if you select the calendar icon, the calendar view goes away every time you select a new email. This is incredibly aggravating. The user should be able to determine what view is most important to them without having to select it every time a different email is viewed.

    318th ranked

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  14. I have house listings being sent to me but the links do not work in this "new" AOL ...please fix it

    I have listings for houses being sent to me but the "links" to the properties do not work with this "new" aol ... please fix it

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  15. AOL not listening & bullying might have worked 2 years ago but NOT NOW. You don't listen. Fine, Peace out!

    I am already selecting my new email company and one of the criteria I am using is receptiveness to clients, in general. You have thousands of clients who have reacted to stylistic and discriminatory choices you made in your new format. You have ignored every single one of us with the "reviewing feedback" gaslighting. You fixed something that was not broken. If we wanted Gmail features, we would have gmail...some of us do have gmail for professional uses but AOL for personal use for 30 years. And, there it is. After 30 years of loyalty, you decide our opinions and…

    175th ranked

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  16. Read Mail Not Going To Old Mail, Slow Search Bar

    I can not use this new version of AOL in my office. Multiple employees are answering emails twice or more as new emails are not moving to old main. The search bar types so slow. Old emails can not be retrieved as easily. Classic AOL was far superior.

    472nd ranked

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  17. 970th ranked

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  18. Your changes make it impossible to scan my emails and know who sent them. Need much more room for content and less borders!

    All other dislikes aside, one cannot scan the email list and determine who the sender is. Terrible.

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  19. Fix the slide bar on the right side of messages

    Whenever returning from a link on the left side panel, to return to the New Mail option, the slide bar on the right side of the email list consistently scrolls down the list to items listed hours/days earlier. Please fix this fault to make the slide bar go to the top of the list where the most current item is listed. Thank you.

    472nd ranked

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  20. RETURN TO PREVIOUS FORMAT. THIS IS TRASH. I'LL CANCEL MEMBERSHIP.

    RETURN TO PREVIOUS FORMAT. THIS IS TRASH. I'LL CANCEL MEMBERSHIP.

    191st ranked

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