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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1258 results found

  1. I switched to new aol hoping it would've updated it's mail sorting feature, but it's the same. I wanna sort 'From' alphabetically, but no.

    Provide an option to sort alphabetically in the 'from' column.

    352nd ranked
    0 comments  ·  Admin →
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  2. Stop automatic showing of the next unread message

    I have old email messages that I need to keep as "unread" but the new AOL automatically shows one of these messages when I close another message, then I lose the one I wanted to keep as unread. Please stop automatically showing the unread messages! I want to choose when I want to read them, not have them automatically shown.

    255th ranked
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  3. Leave messages in New Mail

    After a message is read is it possible to leave it in New Mail as opposed to having it go to Old Mail. The present set up requires me to continuously switch between new and old to find messages that I read but did not delete. Let me move it when I want to.

    148th ranked
    2 comments  ·  Admin →
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  4. attachments ( pièces jointes )

    more attachments , 25 mo is not enough

    255th ranked
    0 comments  ·  Admin →
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  5. Bcc

    REALLY need to be able to set myself as a BCC. I use my phone, a tablet, and my desktop computer to access my email.

    Impossible to have clear communication without this feature.

    PUHLEEEEEEZE!!!!!

    446th ranked
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  6. Localization change

    Once I switched to new style it automatically set another locale and I can't find a way to change it back

    177th ranked
    1 comment  ·  Admin →
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  7. Can no longer use the Windows 11 Email app to send a link you are on using AOL

    At one time one could add an email extension for your webpage. I do not know if this new problem is related to AOL or Windows 11 but that App no longer works. Sometimes it takes you to your AOL email page and sometimes not but it used should up as an email with that page URL on it for the receiver to click on. Why is it now gone?

    615th ranked
    Gathering Feedback  ·  0 comments  ·  Admin →
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  8. Add a selling checker dictiorary

    255th ranked
    1 comment  ·  Admin →
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  9. get rid of the saved documents folder, and save picture folder, not necessary

    get rid of the saved documents folder or at least put in a batch delete box, I have hundreds that you saved that I did not want and the only way to get rid of them is to open each one again and delete again, when I had already deleted those emails I do not have time for all that. I dont like the new version

    921st ranked
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  10. everytime I search the send button

    In classic the send button was on the top, I want it in the new version to.
    When I finish with write the mail, I always push the new mail button.
    I dislike that the send button is at the bottom.

    446th ranked
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  11. What happen to separating the old emails with the new emails? It's pretty confusing when you want to keep certain emails as new.

    What happened to separating the old emails with the new emails? It's pretty confusing when you want to keep a few certain emails as new. Why did you get rid of the old email folder? Bring it back please.

    255th ranked
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  12. I havebad eye sight. I need a larger font to read the inbox and the left panel ....

    offer larger fonts so older folks can read the inbox and left panel....

    299th ranked
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  13. message count

    For some reason on the new mail, it no longer tells me how many E-mails I have precisely. on the older one it would tell me I had 7052 new E-mails, now it just says 7.1k, which isn't helpful if I want to use that number to figure out if I've gotten new mail or not, my desktop has plenty of room for a bigger number, can this please be returned to the way it was before.

    446th ranked
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  14. I want the standard AOL back .. I cannot stand the new one ..Also , ALL of my notfications from FAcebook are going to SPAM

    I want the standard AOL back .. I cannot stand the new one ..Also , ALL of my notfications from FAcebook are going to SPAM

    226th ranked
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  15. Deleted items shouldn't show in the New Mail view.

    Deleted items shouldn't show in the New Mail view. Mark them as read when they are deleted, or exclude that folder from the New Items view.

    446th ranked
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  16. Need more choices of font size and type. The older one gets, it becomes more and more difficult to read.

    226th ranked
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  17. How can I keep mail in my new mail folder? I keep thing there to refer back too.

    I need to go back to the previous version. I hate having to look thru old mail to find things I left in my inbox.

    921st ranked
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  18. Case #21292172 - Viewing Email OPTIONS:

    Dear Madam or Sir, would be very helpful if there was an addtl viewing email option that would allow for the email to remain as NEW even when hovering over the list of emails in the top portion of the screen where emails are listed and only when double clicking on the email would it become READ. This option could be called "Double Click to Read Email".

    921st ranked
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  19. Fix new mail or give us back the old mail. The new one sucks.

    255th ranked
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  20. AOL and Yahoo have been sold by Verizon to private equity firm, Apollo Global Management.

    Good luck in continued service. New owners and budget-conscious.

    446th ranked
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