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1. when you can't answer your help line because of volume--offer to call back when a tech is availale

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   0 comments  ·  AOL.com  ·  Edit…  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   DOROTHY HOCKENBERG shared this idea  ·  Sep 12, 2020

2. it appears the problem of no favorites/mail is affecting all customers. maybe could have been told it was an AOL software problem for every

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   0 comments  ·  AOL.com  ·  Edit…  ·  Delete…  ·  Admin →
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   DOROTHY HOCKENBERG shared this idea  ·  Sep 11, 2020

3. Cannot sign in to aol! Please fix!!!

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   3 comments  ·  AOL.com  ·  Delete…  ·  Admin →
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   DOROTHY HOCKENBERG commented  ·  Sep 9, 2020  ·  Edit…  ·  Delete…

   WHY AM I PAYING FOR AOL IF I CANNOT ACCESS MY SITE, AND CAN'T GET HELP.

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   DOROTHY HOCKENBERG supported this idea  ·  Sep 9, 2020
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   DOROTHY HOCKENBERG commented  ·  Sep 9, 2020  ·  Edit…  ·  Delete…

   I have already waited once today for 30 minutes to speak to a rep.
   I thought the issue of being unable to access my AOL site was fixed.
   WRONG!!!!!!!!!!
   I CAN NOT ACCESS MY AOL.

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