AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. GOLD continually does NOT show me my current e-mails. I am PAYING for this and am frustrated. What the **** is wrong with GOLD?

    GOLD should show current e-mails first. Mine continually do not show up. GOLD is a mess.

    255th ranked
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  2. Stop all spam before it hits my mailbox. I have been as customer for 20 years and this is new.

    Block all spam before it hits my email box. I used to receive only mail from known friends.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  3. Sent Folder

    The arrangement/layout of the emails in the Sent folder does not allow to filter the "To and From" in alphabetical order, but I can still do it on the other folders. The AOL webmail does not give us the option to do it either anymore.This is an OUTRAGE, In emailing there are 5 factors that are ABSOLUTELY NECESSARY to be able to work with: date, to, from, subject, contents. One HAS to be able to access information from any of these. You CANNOT arbitrarily remove the ability to access SENT alphabetically. You will destroy the usefulness of the system. I…

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  4. SENT Emails... When I am re-sending emails the CPU freezes up EVERY TIME... NEW emails work fairly well; OLD emails are acceptable, BUT RE-

    SENT Emails... When I am re-sending emails the CPU freezes up EVERY TIME... NEW emails work fairly well; OLD emails are acceptable, BUT RE-Sending emails, almost NEVER Works! I have had several AOL technicians to assist me--only the LAST 2 have been very helpful, but still the problem exists! I need a supervisor to contact me, or I am going to cancel my service with AOL, after being a loyal customer for more than 2o long years! I trust you take me seriously, because I will NOT continue to "put up" with this POOR software problems!! Robert W. Trueblood, Sr.…

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  5. AOL verification code -

    Got and email
    AOL Your verification code is [ letters given ]
    What is this - a scam or what. Been on AOL for years and never seen this!!!

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  6. my current emails are not being displayed on my screen just inbox numbers are growing in numbers

    emails that are not opened just go into the inbox and can not be opened

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  7. Bring back auto save on address book

    Bring back auto save on address book

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  8. Why is there such a long Dwell time for AOL emails to appear in Outlook?

    Why is there such a long Dwell time for AOL emails to appear in Outlook?

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  9. Making the compose box bigger

    Make the compose box field on AOL Desktop Gold bigger or expand it so that when I compose an email, it will be the format the way what I want. Make it like what you have on AOL Mail website.

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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  10. 3rd ranked
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    Planned  ·  15 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  11. bring back animations to email

    stationery is lame but better than nothing THE OLD ANIMATIONS AND MUSIC were great bring them back to us.

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    Gathering Feedback  ·  16 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  12. Clarity of font changed on Desktop Gold .

    Clarity of font changed on Desktop Gold for the worse. Please restore to prior settings.

    56th ranked
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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  13. 208th ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  14. Save To My PC

    When the heck did you change the 'saved to my pc'? It used to save to a folder in My Documents ON MY COMPUTER! It was great as I didn't have to get on line to sign in to AOL to see mails I saved to MY PC! I don't like the idea of having to sign on to my email account, which requires an online connection to look for something I saved to my computer. Please bring back that feature.

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    Gathering Feedback  ·  5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  15. When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then r

    When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then remove the darn print button that is in it.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for taking the time to reach out. We’re planning to add the print functionality back to the address book, so that’s why the print icon remains there.

    We appreciate your patience and will let you know once the functionality returns.

    Sincerely,
    AOL Product Support

  16. Aol Desktop Gold

    Suggest you offer an option in the settings for mail to always show oldest "New" mail at the top, and newest at the bottom permanently. Currently, I have to click on 'Date' every time to reverse the order of display!

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  17. Attachment Preview option

    I use desktop software for email & I appreciate to have an option to preview the attachment prior downloading the attachment. In this manner can only download those attachments which are required for future reference and discard those after reading. This option is not currently available. Please do the needful to have this option and advise.

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  18. DISABLE SPAM CONTROL COMPLETELY

    I want to disable spam controls completely. Your current program puts too many items into the spam folder including desired mail.

    208th ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  19. How do I add new fonts to AOL Gold? Used to be able to use Edwardian script to make fancy messages but the choices with GOLD are limited??

    Need more font choices such as Edwardian script or such to make nice cards or messages. Old version allowed more fonts and/or ability to add fonts? Can we add new fonts?

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    22 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    We appreciate your feedback and will be adding more fonts in the future. Thanks for reaching out and making us aware of this request!

    Sincerely,
    AOL Product Support

  20. Convenient Email settings gone.

    New Gold Format has taken away small, but convenient settings. I now have to open each one of my screens to see if there is mail. Old Format showed number of emails on Sign On screen list.

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    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
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